Plaza Barra First

It was a quick 1 night stop and we arrived late and tired but was checked in by a lovely gent who was very helpful providing plenty of information on the hotel and facilities

Wifi doesnt work during our journey Noisy room on avenue side

The family room is two adjacent rooms therefore spacious

Confusion checking in concerning deposit already paid and confusion checking out being presented with a bill for accommodation which had been paid in full on checking in! The breakfast arrangements are chaotic at busy times not enough tables for the number of guests and the overspill conference room some distance from the restaurant was devoid of any table clothes cutlery condiments and a coffee machine nowhere in sight I was told that a outside company was responsible for the hotels catering and I would suggest that management take a serious look at this problem as it reflects badly on them and spoils an otherwise enjoyable stay