Rochester hotellit lähellä Rochester Civic Theater

Plussat: Great location across the street from Mayo St Mary's Campus. Covered parking.

Plussat: Great accessible room with roll-in shower, lots of space I the bedroom and bathroom with easy entrance shower. Room was located close to elevator for easy access.

Miinukset: Parking is about a block away unless you take the valet parking option and that has limited space. Parking is free in ramp.

Plussat: Great location well within walking distance of several great restaurants, shops, and venues.

Plussat: quiet

Plussat: Cozy fireplace sitting area in the lobby... Car service from the Mayo... Helpful front desk and a comfy room. A great experience!

Plussat: Convenient location for Mayor Clinic.

Miinukset: I stayed there the week before and the rate was $30 less per night.

Plussat: Clean, easy to find

Miinukset: No on site Parking, lot about 1 city block away-not handy when raining

Plussat: Customer service and the amenities and the great shuttle service

Miinukset: My pillow cases smelled like they had not been washed. When I checked for a possible upgrade to a larger room, I was told that the owner was staying there for 90 days and his group used all the suites and larger rooms.Great customer service! sarcasm

Plussat: Awesome location, very clean rooms

Miinukset: Not Enough parking in the Hotel lot. Though the parking garage is fairly close

Plussat: Staff was very helpful and friendly....the best

Miinukset: Was disappointed that we were charged $13 for parking and had to park a block and a half away the night we stayed. When you spend $--- for the room parking should be free.

Plussat: Location

Miinukset: Shower was old and not up to date.

Plussat: Free pick up or delivery from Mayo Clinic through a courtesy car, Good downtown location. Free coffee, tea, fruit and cookies any time of day.

Miinukset: Pool a little cold.

Plussat: + great location + attached by skywalks and subways to the Mayo Clinic and downtown mall. + Very nice concierge lounge. Great evening appetizers. + Right in downtown + Very clean rooms + Room service is fast and food was great.

Miinukset: - Room A/c does not work in winter. Could not get room below 72 degrees. - Self parking can not be added to room charge. - Concierge Lounge is very warm.

Miinukset: No coffee in room. No shower caps. Phones are outdated.

Plussat: Great location, comfy room. The restaurant was very good as well

Plussat: The size of the room combined with the variety of food offered at the continental breakfast was fantastic

Miinukset: I had to pay extra for parking that was outside in a lot. I was not aware of this when the room was booked. It was also a small walk to the hotel from the parking lot. It was not connected to the hotel.

Miinukset: The garbage that was under the sink was full with take out food boxes and watermelon rinds. The front desk at check in told me we could park on the street at any metered parking spot and wouldn't get ticketed over the weekend. We got a ticket.

Plussat: Location

Miinukset: There is a difference in our booking rate vs what was actually charged. $-- per night. We are working with hotel to resolve discrepancy

Plussat: would check you in til after 3. lazy desk help

Miinukset: would check you in til after 3. lazy desk help

Plussat: Great location, nice size room and excellent shower.

Plussat: Great cordial staff.

Plussat: The room was spacious and the staff was very courteous.

Miinukset: I didn't need all of the kitchen stuff, and would have preferred a less expensive room of a bit smaller size.

Plussat: The room was large and clean

Miinukset: No

Plussat: EVERYTHING ABOUT THIS HOTEL IS OVER AND ABOVE EXPECTATIONS...thanks to the wonderful and competent staff. Excellent is all I can say

Miinukset: there is not one single negative about this hotel. All was absolutely perfect

Plussat: Excellent in general

Miinukset: Informed staff of no hot water in shower.

Plussat: Clean Friendly Great breakfast Large room

Miinukset: No

Plussat: The employees were friendly and very helpful.

Plussat: Nothing

Miinukset: Dirty price not worth what you got

Plussat: Kids pool and frog slide. Not too expensive. Location.

Miinukset: No pool towels. ..stood at front desk with three year old son for ten minutes before lady acknowledged us

Plussat: Very clean and comfortable. Staff was great and always available

Plussat: It is very close to Saint Mary's Hospital but there are many in that general area.

Miinukset: Too expensive, the decor is dated, pool was closed for repairs, breakfast was luke warm and not very tasty.

Plussat: Kind snd genuine staff, close to Mayo St Marys

Miinukset: Rooms old, hotel old, former okd Fairfiled Inn, not at all like mee Sprimghill Suites.

Plussat: Beds comfortable

Plussat: LOCATION TO MAYO!

Miinukset: temperature control

Plussat: It's very classic and vintage. If you've seen a Wes Anderson movie you get the idea.

Miinukset: My room had a flat screen television. Which totally did not fit the decor of the room. I would have given a 5 star review had the TV been of a tube type with rabbit ears. I would have given 6 stars had it had a rotary dial to change channels requiring me to get out of bed to flip stations. The push button dial phone also added a "tackiness" to the room that I just couldn't shake off during my stay. Perhaps a rotary phone would have alleviated my disappointment. If these issues could be resolved it might end up being a respectable establishment.

Plussat: Great location & be very nice.

Miinukset: Had to hold shower jead as wouldn’t stay attach & heater/AC in room wasn’t working. Luckily weather was cool enough so not too hot or cold

Plussat: swimming pool

Miinukset: poor access to check in poorly marked access to parking have to pay to park parking gate operators not functioning ( big inconvenience) Room floors were dirty, bathroom floors/ fixtures were dirty, cracked/broken tiles in floor and walls Bathroom fixtures were old , leaky faucets, flickering lights were poor needed bulb/maintenance/replacing. Room service cart was in the hallway with dirty dishes on it from the time we arrived and was "still there when we left" a day later. very "run down" appearance. I would not recommend someone staying there. I feel I should be compensated for this stay

Plussat: Location excellent, did not have to go outside in the cold to get to the civic center. King sized bed was very comfortable. I had economy king room which was very reasonably priced compared to other hotels in the area. And the room was adequate size.

Miinukset: Bathroom was very small. It was hard to adjust the water temperature in the shower, it kept getting hotter or colder. Parking too expensive.

Plussat: Close to doctors appointment

Miinukset: Close to doctors appointment

Plussat: Everything! Our second stay in less than a month. Great location, friendly staff and comfortable.

Plussat: It's a great location if you are going to the Mayor Clinic.

Miinukset: The rooms are very dated. They have no connected rooms. They did have some updated rooms for $75 more per night. The "Grand " in their name only represents their location, definitely not their room conditions.

Plussat: It had a very nice pool, workout room very nice, clean hotel, staff was excellent, shower head was really low and asked if they had something taller and the accommodated me immediately. For some bookings they offer 5 dollars off a day if you don't do room service. Very nice.

Miinukset: There was restaurant staff that was very rude sometimes even ignoring you while waiting for a table. (Most were nice). Old outdated hotel. Economy room has no microwave. You pay to be super close to Mayo gonda building not for amenities.

Plussat: Location to Mayo Clinic

Miinukset: There was just a light bulb screwed into socket in ceiling...no cover or fixture. Knob missing off desk...dust ruffle on bed clearly for king sized when bed was a queen...

Plussat: I like the accessibility to Mayo Clinic & Methodist Hospital

Miinukset: Older, uncomfortable beds, plumbing (rubber stopper for sink) outdated windows and their treatments.