Bettoja Hotel Massimo d'Azeglio

The bathroom was clean and the bed was comfortable.

The lights were an issue. Even after someone who didn’t speak English come to our room could t help us

The room was big and had a nice large window.

Where do I start?? The staff were rude and pretentious. The lock on the door to my room did not work properly and when I asked to have someone look at it I was treated as if I were an inconvenience. This hotel appears to have all the ‘bells and whistles’ but is far from it. The breakfast buffet was satisfactory but again the staff let it down with how rude they were, no welcome, no help with finding a table they were too busy chatting amongst themselves to even say good morning. Bar staff were slow and unfriendly as were the front desk staff all except the one young gentleman who checked me in. An underwhelming experience all round...would not recommend this hotel or stay there again.