Hotel Terminal

Staff were helpful and the reception area was nice. Location was good and close to the station. Also was pleased that there was a safe in the room/

On arrival advised that they had a problems with there bank so unable to take American Express payment, thank goodness I brought another card as not aware and would have had to seek another alternative accommodation last minute. Due to this then had to sort out transferring money from another account but hotel also didn't have good wirefi so a stressful start to my holiday. Room was a disappointment, as too small for 2 people as not even enough room to lay one of our suitcases out on the floor. Furthermore, both the bathroom and shower were too small as unable to bend down to even shave and to get out the bathroom you had to walk back to get out the door as no possible way otherwise . Although this was an economy room we have spent much less money in other hotels travelling in Italy with better facilities. No TV control for the room and when mentioned although they gave us another control the batteries were dead. Furthermore someone else is socks were left in the bottom of the wardrobe and the blanket was dirty and when mentioned advised there wasn't another one to give me. Breakfast was okay but not of good quality. This hotel could be amazing as in a good location but lacks the attention to detail.