Roswell hotellia

Plussat: The hotel is very clean and has a good breakfast. The staff is very friendly. Great location. You can walk to restaurants.

Miinukset: N/A

Plussat: Photos looked little dated but did not do hotel justice.

Plussat: We chose this hotel because it’s close to NMMI.

Plussat: Great location. Comfortable beds. Shower pressure awesome. Staff friendly.

Plussat: Great location and very clean.

Miinukset: Breakfast wasn’t very good. The food had been sitting out for quite awhile.

Plussat: Clean well decorated rooms. Comfy bed,linens and pillows

Plussat: How professional and kind the staff were.

Miinukset: Nothing

Plussat: Very clean, great breakfast, access to streaming services like Netflix. And the TV in the room is very large and great quality.

Miinukset: When we needed change to do a load of laundry, they couldn't charge our account for change. We had to drive to an ATM to get cash. We are from out of state so we had to use a foreign ATM which charged us $3. No biggie but other than that, great place

Plussat: Location

Plussat: The bed was very clean and comfortable.

Plussat: Cleanliness, nice and quiet hotel

Miinukset: N/a

Plussat: Bed was great and the hotel had been upgraded since my last stay.

Plussat: Everything was great. Front service gental man was friendly and moved us to a different room right away because the first room had a really strong smell. We enjoyed the location.

Plussat: Staff were friendly!

Miinukset: The shampoo/conditioner bottle were empty in shower

Plussat: Great staff!! Breakfast was amazingly delicious!! Bed were incredibly cozy! Pool was awesome! Keep up the great job.

Plussat: The location was great. We were here for a volleyball tournament and the hotel is right down the street from the college. The rooms are clean and the beds are comfortable.

Miinukset: No onsite resteraunt or room service. They offer room service, but you order from an 800 number and a random delivery person brings the food. It took over and hour and a half and they forgot the drink.

Plussat: The hotel was very nice and updated looking. Check in and check out was very easy. I actually ended up losing a hotel key and was locked out of my room. All I did was ask the front and they gave me a new one no questions asked.

Miinukset: I really wanted a room with a large bathtub but couldn’t find one. Not sure if none were available in the hotel or if the website just didn’t have enough pictures or information to let me know. I chose the leisure king room hoping there’d be a bathtub but was disappointed. In the website almost every room shows the same pictures so it’s hard to tell.

Plussat: Cleanliness ness

Miinukset: Nothing. It was great

Plussat: The property was nice and in a convenient location.

Miinukset: There wasn’t a great place to take my dogs out, and despite the mistake on the booking.com website this is a pet friendly hotel.

Plussat: Sticking fingers maid took my makeup and three days later still have not heard from manager about situation. Also could not find my black travel cup either. Like I said someone went thru our things in our room.

Miinukset: Floor lamp was unplugged so we tried to plug in and it burned ends and shorted out lights.

Plussat: location was great. free breakfast is always great! room with kitchen was excellent!

Miinukset: not sure I liked the closet being in the bathroom. maybe a few extra food items at breakfast?

Plussat: Very clean and comfortable room for two humans and cats. The girl at the front desk, Evie, was very friendly and welcoming. A little pricey for one night but worth it.

Miinukset: Under ring of toilet disgusting hasn’t been cleaned in months if not years. Plus toilet had not been cleaned still had skid marks from previous guests.

Plussat: Hotel was very clean and just as described in the listing.

Plussat: Location!

Miinukset: NA

Plussat: The free breakfast was very good and plenty of options were available. The sofa bed was perfect for an 8 year old.

Miinukset: The elevator was slow and made awful noises. It would be faster to take the stairs. The king room with the sofa bed was real tiny and there was not much room to move around.

Plussat: The whole hotel was clean and tidy. Still looks like new.

Miinukset: Internet was slow.

Plussat: The bed was just right, very comfortable

Miinukset: Didn’t stay long enough to asses that

Plussat: Surprisingly clean and convenient

Miinukset: Staff were not very friendly.

Plussat: Off the main highway, numerous facilities available, including an outdoor patio with a gas grill.

Plussat: Great clean atmosphere. Check-in was fast.

Miinukset: Room was greata

Plussat: Friendly reception. Good buffet breakfast with good choice of food/fruit/drinks including smoothies in a good seating dining room. Firm and v comfortable beds

Plussat: The rooms smelled SO clean!! The beds were very comfortable. It was quiet and breakfast was amazing!

Miinukset: After being on the road since 5 am we arrived for check-in at 3 our room was not ready and they told us to wait another 30 minutes. We waited and when we went in it was still not ready but they gave us another room.

Plussat: The breakfast was great. We really liked the yogurt smoothie.

Miinukset: The room was very nice on the third floor but must have been directly under the air conditioner/heater. It sounded like a jet engine idling all night long. I got very little sleep. My husband takes his hearing aids out so didn't hear a thing.

Plussat: Nice location

Plussat: service

Plussat: The breakfast was superior to most of the hotels of this c aye gory. Egg dishes varied, smoothies were available, lots of health conscious choices.

Miinukset: The carpeting on the rooms and in elevators/common areas was a bit on used side. Looked a little worn and dirty in places.

Plussat: Friendly staff, amazing breakfast, comfortable beds, housekeeping was great. The coffee and hot cocoa and tea station was always fresh and stocked and they had cookies and snacks out at night.

Plussat: Clean rooms, nice location.

Plussat: Everything was great

Miinukset: The price

Plussat: The breakfast was good, pool, hot tub, and sauna were nice.

Miinukset: The laundry room was out of service. Everything else was great

Plussat: Super clean rooms and staff was so welcoming and helpful

Plussat: N/A

Miinukset: Staff

Plussat: The location was great!

Miinukset: Arrived at the hotel and no one was at the front desk. We had to call to get someone to come to the front upon check in. checkin and check out, no luggage racks were none available. We were told breakfast would be available until 10. It was put up 9:30

Plussat: Clean. Had all the amenities I expected, free breakfast, free internet, free parking, pool, laundry, etc.

Miinukset: Room was supposed to have 2 queen beds and a pull out sofa bed, Sofa bed was not in room so my son had to sleep on a chair/ottoman.

Plussat: The bed.

Miinukset: Restaurant staff was very slow and neglectful.

Plussat: The staff was incredibly nice and very helpful!

Miinukset: Not a thing.

Plussat: Facilities

Miinukset: 1st my room 204 checked out to another customer who walked into my room while I was watching tv. 2nd Bartender let me set at the bar 30 min waiting on others that got there after me I had to ask for a drink. I want my money back I'm a long time customer check your records Claude Chiles or Carrie Chiles

Plussat: Everything was great! Quiet. Clean. Kind staff. When I come back, I will stay there again.

Plussat: Location is great

Miinukset: The hot tub was disgusting dirty but the pool was clean. Unable to get our free breakfast due to poor organization from staff and unable to accommodate a busy weekend of guests. Should have a buffet!! So had to spend another 40dollars on breakfast out.

Plussat: The facility was clean and the staff was friendly. The room was big.

Miinukset: nothing

Plussat: Breakfast Vouchers to offset the otherwise cost of breakfast.

Miinukset: Cost for limited services

Plussat: The staff was great! Breakfast was great, our room was big and clean. We had everythin we needed! Could go there again.

Miinukset: The housekeeping lady came in to our room before 9 am. Should have come little later... There was some weird noise in our room the whole time, maybe it was the ac or something. Slept well anyway.

Plussat: Staff at registration was really really nice when we arrived (I think his name is Cody?) Hotel was really clean and new but also cozy.

Miinukset: Breakfast as Buffet would be better. On weekends to start breakfast at 7 a.m. is too late. We had a long journey this day and we had wait for more than 1/2 hour for our breakfast. The waitress was really friendly but she talked all the time with another couple of guests and we had less time. When she brought our breakfast it was not hot :/ but no time to order a new one...

Plussat: Service and staff very friendly

Miinukset: Hotel is old and smelly ,hate the frozen breakfast they offer

Plussat: The suite we stayed in was amazing! No complaints. The people that put the breakfast out were so nice and helpful.

Plussat: The location was great

Miinukset: No washing machines

Plussat: Good value for money. Our room smelt of cigarette smoke so the receptionist moved us to a bigger room with no fuss. Decent breakfast. Place was safe and clean with good parking.

Miinukset: Fitness suite has a/c that did not work. Was hot in there.

Plussat: The rooms were clean and the beds were comfortable. Breakfast was well stocked and the location was great.

Plussat: The room, the pool, breakfast, the staff and the location. My kids loved the hotel so much they want to come back to Roswell just to stay at the hotel again.

Plussat: Clean, spacious room, good facilities and overall good value for family.

Miinukset: No kitchenette

Plussat: Loved all of the alien themes. Waffles and the little display in the front and the tiles in the elevator.

Miinukset: The towels at the pool were not stocked. The hallway leading from the pool to the elevator became slippery as a result. Opening yourselves up for a law suit by being stingy with the towels.

Plussat: Clean and close to everything.

Plussat: Location is close to restaurants and shops

Miinukset: Fridge keeps on tipping over as one of the foot is broken.

Plussat: I would have given this hotel a higher score, if it wasn’t for the room being dirty when we checked in. The sheets were dirty, needed a thorough vacuuming and surfaces needed wiping. But the guy on front desk was excellent when we complained and he called in a cleaner immediately to clean the room. We went out for an hour whilst she cleaned it, put clean sheets, pillows etc on the bed. When we returned the cleaner had done a brilliant job and the room and sheets were spotless. It’s just a pity the room wasn’t like that (which guests should expect) when we first checked in. We then had a good stay...comfortable bed, no noise, good location. Guy on front desk really friendly and helpful.

Miinukset: Fact the room was dirty when we checked in.

Miinukset: Clean

Plussat: Clean, great price

Miinukset: Desk clerk was weak and rooms weren't quiet

Plussat: The room was really spacious. I also like that the room have a mini fridge and microwave.

Miinukset: I didn't like that the hotel didn't have blackout curtains and the sun was really bright in the mornings and because of that I wake up really early everyday.

Plussat: Everything

Miinukset: All good

Plussat: Staff friendly and the breakfast was excellent

Miinukset: All was good

Plussat: Indoor pool

Miinukset: No

Plussat: Great room Clean Good location

Miinukset: Staff wasn't friendly Breakfast lady wasn't friendly No ice bucket

Plussat: The staff was super friendly, the breakfast was delicious and the room was spacious and comfy

Plussat: The room smelled clean when we arrived and the shower had hot water.

Miinukset: We waited over 15 min just to check in when we arrived. The phone in the room didn't work, the fixtures in the bathroom are rusted, the pillows were VERY uncomfortable.

Miinukset: Very slow check-in. Rooms not cleaned. TV did not work.

Plussat: Comfortable bed, good breakfast.

Miinukset: Loose tiles in bathroom, ice maker didn't work on our floor, printer didn't work in business center.

Plussat: We got such a good price on the room that I was skeptical about what the quality would be like. It far exceeded my expectations. The bathroom was huge with granite everywhere. The room was spacious and well furnished with more than ample electrical outlets to recharge devices, plug in irons, etc. The lighting was fantastic! I’ve never seen so much lighting in a motel room! We will definitely be staying in Comfort Suites motels from now on.

Miinukset: The only negative was the quality of the TV picture. But we didn’t go there to watch TV. So it wasn’t a big issue for us.

Plussat: The rooms are updated and very clean.

Miinukset: No

Plussat: Nice and quite. Exactly what I was looking for.

Miinukset: Restaurant has questionable hours and not very reliable.

Plussat: Excellent customer service, great location, yummy breakfast

Miinukset: A Great location surround with a variety of restaurants and meeting places

Plussat: The hotel staff were very polite and helpful. The room appeared to be clean; however, my bathtub was filthy.

Miinukset: The tub was filthy

Plussat: Friendly staff service.

Miinukset: Everything was great with this facility.

Plussat: Very clean. Nice staff and right next door to a good restaurant

Plussat: clean. really really clean and the bed was excellant

Miinukset: couldn't sleep until I got a sleep mask because of the outside lights shining in. There's no way to keep them from shining in. You could read a book with the light from outside only. Also breakfast is at 6:30 am that made us run a little late. I thought it would be earlier . There's no place for parking trailers or big rigs. We had to park our trailer at a friends 12 miles out of town. This is for little cars and trucks only. it's in middle of downtown.

Plussat: Good beds, good shower. Good breakfast

Plussat: never had a problem with my stay, Staff is good

Miinukset: Loud, roofing construction project. Very thin walls. You can hear everything.

Plussat: It was easy to find and our hotel was comfortable

Plussat: Nothing

Miinukset: The staff is rude

Miinukset: Make-up was smeared in one of the pillow cases and there was an empty beer can and beer bottle under the restroom sink. Chair by the bed was all scratched up.

Plussat: Good location; large room and excellent facilities; quiet ambience with golf course view.

Miinukset: Nothing

Plussat: friendly staff

Miinukset: no breakfast was offered like the one in Odessa,Tx and they wanted to charge us extra for whatever breakfast they had... the facility and rooms in Odessa,Tx are WAY nicer...

Plussat: Close to restaurants

Miinukset: Work for DOD worst place I had ever stayed in . Will never go to another Candlewood Suites. Filthy, doors noisy, carpet dirty carpet ran out of body soap and hallway carpet very dirty. List to long.

Plussat: Large, well equipped room and a lot for the price. One could live in this room.

Miinukset: The Internet did not work properly and the staff didn't seem very interested in helping. My wife and I spent the night with no wife.

Miinukset: They do not offer complementary toothpaste or deodorant. I forgot mine and they charge way too much for a small tube of toothpaste.

Plussat: Size of the room was very nice. Amenities in the suite were good.

Miinukset: Recliner chair was worn to the padding foam showing. Elevator down button didn't work.

Plussat: It was great

Miinukset: Didn't like the water main break, but it wasn't the hotel's fault

Plussat: Quiet and security

Plussat: Beds was comfortable liked the full kitchen in room

Miinukset: Did not like the fact that they didn't offer any type of breakfast and didn't straighten up room or make beds until after check out even upon request had to take sheets and towels to desk and get clean ones and make own beds

Plussat: The facility is very clean and orderly. The rooms are comfortable and the beds are excellent.

Miinukset: There are no meals available or served. They have “The Cupboard” where guests may purchase snacks. I purchased a small container of ice cream and it was freezer burned.

Plussat: The staff is always wonderful the rooms are comfortable and always clean. The hotel is usually quiet.

Miinukset: Right now there is construction which means sleeping during the day if you’re working nights is slightly harder but it’s not bad.

Plussat: Proximity to local fare. Price.

Miinukset: Air conditioner was full of dust, burning smell if the heater was turned on. Had to leave the television on to drown out neighbors and road noise. I didn't expect much, but it was average for the price and overall rating.

Plussat: Front desk. The hotel employee was great

Miinukset: Nothing was wrong.

Plussat: Good value.

Miinukset: No bathroom vent fan. AC fan did not run 100 percent of the time on heat setting (even when heating element was off) so as to mask outside traffic noise.

Plussat: Room was clean and comfortable, nice size, good location to walk down to the UFO museum. Front desk staff very friendly & helpful. No complaints.

Miinukset: Breakfast choice was less than other Days Inns visited, but nonetheless always an easy breakfast option to start the day. If any criticism were to be levied, maybe the road can be a little busy/noisy with traffic until 9-10pm. But that aside, no issues.

Miinukset: It had a free breakfast, which is great, but it wasn't very tasty.

Plussat: We were allowed to check in early which was great for us. The staff was very nice and helpful. Good location.

Miinukset: Everything was fine. It is old but seems pretty well maintained.

Plussat: Great pet friendly hotel.

Plussat: Good breakfast. Heater worked great. Very pet friendly.

Miinukset: Plumbing in bathroom was reversed. No shampoo, just lotion.

Plussat: Great location. The price was right.

Miinukset: Minor issue - no electrical socket in the bathroom.

Plussat: The fact that they had a modest but adequate workout room.

Miinukset: The shower drain was slow causing backup.

Plussat: Breakfast was pretty good, rooms were easy to access. Overall pretty nice

Plussat: Breakfast was just OK. Older building, needs upkeep. Busy location.

Miinukset: Room was OK for short 1 nite stay. Probably wont stay there until property upgraded.

Plussat: Lets be clear this is a no frills motel so I knew what I was getting. The room was CLEAN which is always my top priority. The staff was very friendly and it was super convenient to have our car right outside our room.

Miinukset: No, it met my expectations.

Plussat: Good value.

Miinukset: No.

Plussat: Cleanliness. Value.

Miinukset: No.

Plussat: Location was decent. Able to park right in front of room.

Miinukset: Place was a little more run down than expected. I was double charged for the room which became a hassle with the front desk. I had a booking confirmation stating that I already paid and my bank statement showing the double charge. Front desk lady rolled her eyes multiple times while saying I was wrong but did finally refund my account. Should have spent $5 to stay elsewhere.

Plussat: Cleanliness. Value.

Miinukset: Nope.

Plussat: Clean room, nice TV, all the essentials.

Miinukset: N/A

Plussat: Very quiet... comfortable bed...

Miinukset: Tile floors cold ...

Plussat: I stayed in the hotel for 3 nights and it was very pleasant. The location is amazing: close from downtown and lot of restaurants around. It was very quiet despite the helipad (helicopter for the hospital) just behind. The rooms are split into different buildings, and it was great to have the car just at your door. The bed was also comfortable and everything very clean. The breakfast was only cereals, mufin, juice, coffe and banana but itis enough for me.

Miinukset: I hoped for a decoration a bit more "alien" style.

Miinukset: There were signs posted all over the place to hide your things, lock your car, etc. Sketchy looking place and location. Invest in outside improvements, clean up the image. No security lock on the inside of the room. Couldn't wait to leave. No one

Plussat: The best and only good thing was the location. The rooms are old and kind of dirty. The mattresses from last century...we didn’t rest at all.

Miinukset: One of the bedrooms was dirty with garbage on the table, the bed was undone and when we told the situation to the lady in the lobby she didn’t apologised and just gave us another room with no shampoo...

Plussat: Great location

Miinukset: Beds could be bigger but all in all great place.

Plussat: Good value. Very clean.

Miinukset: Appointments OK, but a little sparse.

Plussat: 3rms later finally got one with bed made.filthy carpet. Beds didnt look clean.wouldn't stay there again.won't recomend.maid were men just sitting around.

Miinukset: This motel should be condemned.also room was full if flies.men maids didnt seem to be interested in cleaning.

Plussat: Value

Miinukset: No

Plussat: excelent wifi

Plussat: It was very clean. very quite

Miinukset: not really. It wasn't Choice or Best Western, Holiday Inn but it was great, especially for the price.

Plussat: Cheap and affordable stay

Miinukset: Small

Miinukset: The room was not clean, picked up a bottle cap from the floor; there were no hangers, as a business traveler need to hang business clothes, went to front desk and was given wire hangers. The mattress was so soft that I had trouble getting in and out of bed, some may like that, but I got out of bed in the am and couldn't move, I was so achy.

Plussat: Friendly staff very accommodating

Plussat: The staff was very friendly. It was very clean. The bed was comfortable and the shower was hot!

Miinukset: Maybe I was there too earl yin the season, but I would have taken a swim if the pool had been open.

Plussat: Good value.

Miinukset: No.

Plussat: It was clean.

Miinukset: The location,

Plussat: The mattresses were fantastic and they have been upgrading the bathrooms

Plussat: Perfectly clean and extremely nice staff.

Plussat: Staff was friendly. Room was clean.

Miinukset: Pets are allowed, which would be fine except we were awoken by a barking dog across the hall. TV signal kept dropping, as if on a poor satellite connection. Pool was clean but over-chlorinated. Definitely bring googles.

Plussat: Everything was great

Miinukset: The pool was dirty

Plussat: Very friendly staff, super clean, great location and the price was excellent! Highly recommend if your looking for lodging in Roswell! And dog friendly :)

Miinukset: Honestly it was great, I have no complaints.

Plussat: The cleanliness of the room, central location (we could walk to various places in the evening, such as Dairy Queen), etc.

Miinukset: The rooms are rather cramped with very little extra space for opening luggage.

Plussat: The beds were very comfortable and clean

Miinukset: How long it took for the elevator. The pool was the worst. It was so yellow and nasty.

Plussat: Everything from staff to breakfast.

Miinukset: Everything except the in-room air heating/cooling equipment was not functioning properly.

Plussat: The hotel was hidden away in a nice and quiet neighborhood. The staff wa friendly and helpful.

Miinukset: Nothing

Plussat: The staff was friendly and helpful.

Miinukset: Although the hotel was clean you could tell it was a little "tired". Had a lot of problems with the room keys.

Plussat: Clean

Miinukset: Mo

Miinukset: Very noisy floor. Could hear everyone up and down the hallway, all night. Noisy fan/ac unit. It kept starting and stopping, instead of running continuously.

Plussat: The lady that checked me in was outstanding. Her people skills were off the charts and a personality to die for.

Miinukset: Loved the whole experience.

Miinukset: The bathroom toilet had a black ring of buildup around the waterline. The bedding had a couple bloodstains and a large yellowish spot on it. Did not make me confident about the management at this location and my daughter checked her bedding but it was ok.

Plussat: Coffee, wood floors in the room.

Miinukset: The bathrooms seemed hastily repaired, leaking facet in the bath, cracked sink, wall panel screwed in and grout not professionally done.

Plussat: The location was great, the room was large and clean and I could see my vehicle in the parking lot.

Miinukset: While staying for three days, I would have enjoyed more varieties of fruit being offered instead of just apples each day. The blanket on our bed was tattered in one corner, which should have been tucked in at the bottom of the bed instead of placed where it was easily seen. The bars of soap seem to keep getting smaller, therefore, harder to hold. These comments are not complaints, just ideas for making offerings better,

Plussat: Convenient

Miinukset: Checkin requiring credit card info for "possible damages"; room lamps not working; choice to use provided soap for handwashing or bathing but not both; no place to store "clean" washcloths/towels except on back of toilet; vent fan in bath inoperative.

Plussat: nothing,people were rude and not helpful at all!

Miinukset: nothing,people were rude and not helpful at all!

Plussat: Clean comfortable and updated Nothing

Miinukset: Dirty

Plussat: thw Staff was very friendly. Room was clean. Easy access from the parking lot

Miinukset: Pillows were terrible when the air was off I. The room it smelled like cigarette smoke once the room cooled off you didn’t smell it so

Miinukset: Yes, the main stairs smelled too much of smoke, you could tell someone had been smoking there and the second night the whole hallway smelled like pot... not a very nice smell when you have babies, otherwise everything was nice

Plussat: Very quiet and clean!

Miinukset: No

Plussat: Staff was great. Room was clean.

Miinukset: The hall way had a bad smell

Plussat: Good location for road trippers. Staff is absolutely lovely.

Miinukset: Strong chemical smell in the room, malfunctioning microwave. Lots of broken glass in grassy areas where dogs could do their biz.

Plussat: The location

Miinukset: The breakfast was inadequate and limited

Plussat: Price and cleanliness.

Miinukset: Doors

Plussat: All the staff were very friendly! Our room was ready before checkin time and they made a courtsey call to let us know that we were able to check in early

Plussat: Very clean and they are pet friendly. Other hotels make me feel like I'm being charged more for my pet because other people let their dogs piss on the carpet in other words their pets are pad trained and the pet will miss the pad no doubt.

Plussat: Literally nothing at all. Wish the owners had as much pride in their place as they have in their faith. Leave the bible in the drawer next time, thank you very much.

Miinukset: The lobby and breakfast area are OK, the rooms are run down. Bathroom mirror wasn't even claned at all. The rest questionable at best. The blankets on the 2 beds old and nasty, don't even match. The location sketchy.

Plussat: Very friendly staff and very clean

Miinukset: N/A

Plussat: Considering the inexpensive rate, great accommodations. Quiet and clean. Room had fridge, microwave and TV. Curtains properly closed over the whole window. No problems with room keycard. Plenty of towels. The bathroom had a dispenser for shampoo / conditioner / shower gel so no need to ration / squeeze out little bottles.

Miinukset: It's a bit far from the main part of downtown if you're only on foot, and there's not that much within walking distance. If you have a car, this isn't an issue.