Rouen hotellia

Plussat: Charming. Excellent location and staff

Plussat: Location with an amazing view , helpful stuff , cute and functional room.

Miinukset: All was as described.

Plussat: Location was perfect, staff helpful, breakfast very good

Miinukset: we were on the 4th floor with no lift which was a struggle for my wife

Plussat: Very helpful and friendly staff. Fantastic location

Miinukset: The long and winding staircase

Plussat: Location is great!!! Unforgettable view from the window. Staff is very helpful. In this room we had a feeling we are heroes of fairy tales and live just infront of King's Palace! Exellent! Facilities is in good condition, quite enough for short visit to discover Rouen.

Miinukset: I would like to advise to make a holder on the wall near the tube in the bathroom for safety entrance/exit to the tube.

Plussat: Located in city centre close to underground parking.

Miinukset: Rooms are very small.

Plussat: The view of The Ministry of Justice building from our top floor room was breathtaking

Miinukset: The windy stairs to the top floor and the cramped bathroom.

Plussat: Excellent central location with helpful, friendly staff. Reduced rate for secure parking nearby.

Miinukset: Small room on fourth floor with no lift.

Plussat: The location was very central, great for sightseeing and shopping and accessing the wide range of restaurants. The staff were very helpful and the carpark was very close and easy to find, just a short walk back to the hotel.

Miinukset: The bathroom was rather cramped with the toilet particularly awkward to use.

Plussat: Nice cozy room with a beautiful view of the Palace of Justice. The hotel is a little old but well maintained. The location is very central, getting easily to all the places of interest in central Rouen.

Miinukset: No elevator, but the staff have offered to help bringing the luggage up

Plussat: Very very good location. I studied there and I know what a good location in Rouen is. From our room we had a view to Palace Justice. 10 minute walk from train station and walking distance to any sightseeing in Rouen. Room was nice and clean. I will definitely stay there again and would recommend to others with limited budget.

Miinukset: No elevators. Reception desk doesn’t works 7/24, though it was not a problem for us.

Plussat: The location is fantastic - right in the middle of the historic city centre and opposite the stunning Court of Justice, one of the most beautiful late medieval structures anywhere. The hotel building, from the same period, is quaint and charming. As things go in France, the breakfast was above average.

Miinukset: The wifi did not work properly (save in the staircase, not the most convenient of options...) and the room furniture was very flimsy indeed and certainly not 'design', as rather boldly stated. No staff on location on a Sunday night - all I got was a room key, in sharp contrast with the services mentioned on the web.

Plussat: Very well placed in the center of the old town, behind Palace de Justice, a short walk from Cathedral and metro stop. Clean modern room in a nice old building. Very good price.

Miinukset: Rooms at second, third and fourth floor without elevator and narrow staircase. Good only for people travelling light. No reception when the bar below is closed. No WiFi in my room even if a router was in the corridor, but good in the bar. Some small maintenance problems

Plussat: All was good except for the temperature of the unit.

Miinukset: The unit felt cold and humid, the owners were not able to raise the temperature by one or two degrees. Because I had a cold it was uncomfortable.

Plussat: Could contact owners easily for extra soap and tea bags. Location very good in older part of Rouen. Space to spread out a bit. Generally a comfortable apartment and well supplied with fridge, microwave and tv. Quiet and safe.

Miinukset: It is an unseviced apartment so towels and tea towel were left for our 6 day stay. Pull out bed uncomfortable.

Plussat: Phillippe met us on arrival, he gave us an excellent debriefing( best host we had on our entire trip) on the accommodation and also layout of the town. Where to go to get food and places of interest. We messed up arrival and departure dates and Phillippe went above and beyond to accommodate us on such short notice.

Miinukset: Very narrow vehicle entrance to property for our car.

Plussat: Easy to find. Key in a box with a code. Private parking. Very nice, quiet and comfortable apartment. We were in contact with our hosts by mail and SMS. They wanted to make sure everything was going well and we felt at home.

Miinukset: Everything went well.

Plussat: Our host, Philippe was very welcoming indeed. He gave us heaps of local info about what to see and how to get around in this impressive City. Good location. Useful kitchen area.

Plussat: Roomy, quiet and comfortable.

Miinukset: A residential area offers no dining or groceries near.

Plussat: The room and kitchen werd very good. Nice shower. Good location. Parking included.

Plussat: The staff was really nice and helpful explaining clearly about what to do in Rouen and around. A studio room with fully-equipped kitchen in the corner suited our needs. Rouen is a lovely place to visit.

Miinukset: It was not far from the city centre at all but need to climb a bit up on the hill.

Plussat: Room larger than the average hotel room with a large comfortable bed and extra facilities such as microwave. fridge and coffee maker. Convenient for railway station in a quiet residential area.

Miinukset: No shops,bars or restaurants in the immediate vicinity. Nearest shop approx 500 metres and it is uphill to the apartment from there and from all tourist attractions.

Plussat: Great location

Miinukset: Breakfast too limited & too expensive

Plussat: Perfect location in the centre of the old town. We only stopped for one night on our way home but would certainly return for a longer break. The hotel was perfect in every way.

Plussat: Autotallipaikka. Vesipullot huoneessa.

Miinukset: Ei ollut ilmastointia. Huone oli todella kuuma. Myös jääkaappia kaipasin.

Plussat: Aamiainen oli hyvä. Kaunis sisustus

Miinukset: Parkkihallin löytäminen oli haaste!

Plussat: Located in the historic part of the city. Very nice, hearty breakfast available for additional charge.

Miinukset: Cobblestones can be tricky to navigate.

Plussat: Nice hotel right in the center with parking.

Plussat: I love this hotel. Rooms are nice, clean and comfortable. Quiet street but in a central location in Rouen.

Miinukset: A couple of minor things for improvement: 1. Please add mineral water in the room 2. Please add a showercap in the bathroom

Plussat: Central location very comfortable

Miinukset: Breakfast buffet had everything but you had to search and actual food area was too small.

Plussat: Location!

Plussat: Clean modern and very convenient for city centre.

Miinukset: Car parking very difficult.... you need to be a confident driver, ideally with a smallish car to use the underground hotel car park, accessed by driving the car into a lift and backing out into a cramped car park.

Plussat: Once found, the location of the hotel couldn't be better. Private underground garage parking (make sure you book) at 15 euros. Very quiet for city centre too so a good night's sleep is assured.

Miinukset: Difficult to find as roadworks, one way streets and diversions made locating it a nightmare. Though the address of the entrance barrier is rue de la pie, go through the barrier and the hotel entrance is actually around the corner on rue du vieux de palais.

Plussat: Breakfast was great, rooms a little small but fitted with the hotel genre. Parking an experience and will be remembered as how I did not hit the Lamborghini, Porsche, Bentley or vintage Merc in the lift operated underground car park after driving through the medieval streets.

Plussat: Breakfast choice was excellent and plentiful, thoroughly enjoyable.

Miinukset: Nothing! Great value for money and good selection of foods.

Plussat: Staff very efficient and friendly. Old town absolutely beautiful! Wonderful buildings, cafes and food.

Miinukset: Location quite a way form the historic area. Difficult for one in our party. City area noisy at night, despite requesting a quiet room. Shower cubicle horrible. Breakfast chaotic at 8am with a coach party arriving the night before. Not well presented or set out, consequently, long queues formed.

Plussat: Fabulous breakfast

Miinukset: No grass area for dogs

Plussat: Central location. Super Breakfast was not expecting so much choice. Very helpful staff. Parking was an extra bonus and keenly priced for a City centre. I was given a very quite room.

Miinukset: No kettle to make a coffee in the mornings. Only one choice of duvet which was to hot for me. On reflection i should of asked if there was an alternative.

Plussat: Todella siisti.

Miinukset: Ei valittamista.

Plussat: It was my first stay in Ibis Hotel and liked it. The room was good and clean, people at reception quite nice. Excellent value for money.

Plussat: Loacation was good and car parking possible.

Plussat: Friendly staff. Comfortable, clean room and excellent breakfast.

Miinukset: Nothing, we enjoyed our stay.

Plussat: Standard Ibis, great location right in the city centre, about a 10-minute walk from the central plaza and cathedral. Friendly staff, lovely breakfast.

Miinukset: Nothing!

Plussat: Aamiainen kuului hintaan ja oli oikein hyvä, varsinkin kun vertaa ranskalaiseen yleiseen tasoon. Oikein hyvä sijainti. Siisti. Sopivan rauhallinen. Henkilökunta asiallisen avuliasta.

Miinukset: Omalle autolle ensin vaikea löytää parkkia; heti hotellin vieressä ei kaduilla ollut tilaa, ja parkkeeraaminen hyvin kallista. Hotellilla myös kellariparkkihalli, mutta ERITT ahdas ajaa, ja ERITT kallis säilyttää auto. Eikä henkilökunta (osannut/halunnut) neuvoa minne auto kannattaisi parkkeerata; läheltä löytyi lopulta hyvin ilmaistakin parkkitilaa, toki vartioimatonta. Hotellilla ei ollut omaa ravintolaa, pieni baari respan yhteydessä tarjoilultaan hyvin vaatimaton.

Plussat: Close to the centre of town with clean comfortable rooms. Staff were polite and knowlegeable and of course spoke really good English for us.

Miinukset: All good

Plussat: All was fine! Excellent breakfast!

Miinukset: All was OK. A bit far from centre (but it's your choice) but close to Flixbus bus stop.

Plussat: Very good

Plussat: Comfortable room, excellant position. Good breakfast.

Miinukset: Could not get a sandwich or snack. Only served full meals.

Plussat: Far from Rouen.

Plussat: Quite nice hotel with very friendly staff just outside Rouen. Easy access and free parking space. Breakfast is a buffet with great croissants and bread. Dinner is good french cuisine.

Plussat: Excellent location. Arrived very late but staff very helpful and assisted us in picking up our keys. Communication from Hotel superb. Hotel clean and breakfast good.

Miinukset: Nothing

Plussat: I like the location and staff was very please, i like also the room and specially the beds were really compfortable. I liked also the room decoration which was really cosy.

Miinukset: well what i didn't like it's shower, the water wasn't flowing as it must.

Plussat: Clean comfortable hotel for an overnight stay

Plussat: The beds were comfortable

Miinukset: The restaurant was awful, a complete rip off. Charged 18 euros for 3 plates which were limited on Choice, there was little in the way of desserts , same with main. The quality of food very bad. Rooms were hot, bathroom old fashioned

Plussat: The member of staff on duty was extremely polite and helpful even though she was busy. Evening meal was good value with a good choice. The breakfast was spot on. Varied and plentiful choice. Secure parking. Easy drive from the hotel to Calais. Would book again. Good value.

Plussat: Everything

Miinukset: Everything

Plussat: Amazing quirky hotel. Very stylish. The staff were lovely

Miinukset: Nothing

Plussat: Location was very central, though in a pedestrianised zone and directions for car parking were not explicit

Miinukset: Receptionist when we arrived was disinterested. Room was in dire need of total refurbishment. I could hardly squeeze through gap between bed and over-large wardrobe. No bedside lights, limited power sockets, ghastly colour scheme left over from the 70's, hateful shower curtain, shower head height designed for or by a dwarf. Pillows were old, lumpy foam

Plussat: Location

Miinukset: Did not provide directions how to find the parking lot associated with hotel before we arrived. The hotel is in a NO driving area. Advance directions would have saved us some frustration.

Plussat: Excellent breakfast. Interesting building. Unusual and cosy public rooms.

Miinukset: Bathroom cramped.

Plussat: The staff and their assistance. Tea room lunch is mazing

Miinukset: Time rooms

Plussat: Unbeatable location and excellent value. Comfortable bed, modern bathroom.

Miinukset: Very noisy. Minimal furnishings. Dated decor.

Plussat: Location, atmosphere, able to relax in and/or outside.

Plussat: The breakfast was excellent - I didn't need to eat again until 5pm. The location was very central but tucked away beyond a charming little square where you could take tea or have a meal. The staff were very friendly and helpful.

Plussat: Very quaint and quite comfortable.

Miinukset: A lot of stairs. WiFi is spotty upstairs.

Plussat: Communication was good despite the owner being abroad. The location is perfect, right in the centre of this stunning city, in between two cathedrals.

Miinukset: The first photo on booking.com is misleading; it led me to think there was a sofa bed in the living room as well. The check-in process happened a bit in a hurry. There was quite a narrow timeframe (which is hard to estimate when you're on holiday) and we were a bit late because parking turned out to be a bit difficult with all the one-way streets. You have to supply a credit card and sign a form, in case you damage anything or didn't clean the apartment properly. Because of the hurry I didn't really know what I signed and what amount we were talking about to be reserved, so later on I felt quite bad about that cause it felt somewhat shady. It turned out to be fine though. I had already read in reviews that you have to clean the apartment yourself when you leave. There is a lack of instructions on this however, it was all quite vague to me.

Plussat: Lovely decor and fab location

Plussat: Great location. Very easy access to everything.

Miinukset: The room was not available when booked. They should have taken down from the available booing. The staff kindly arranged a new room. The room was not fully ready but it was ok. I wish they gave me some discount for the inconvenience.

Plussat: The location was great The apartment was absolutely gorgeous The bathroom was a good size and super clean The host was very accommodating in meeting us to gain entry to the apartment and in our check out time which we really appreciated.

Miinukset: For the price of the apartment at £145 for one night we didn't expect to have to make up our own bed with sheets and covers and then be told to make sure we stripped it before leaving and clean up. Shower gel, shampoo or even just soap in the bathroom would have been useful - as it was an apartment we were expecting it to have everything we needed for a quick stay. There was a fabulous coffee machine in the kitchen but no coffee or any basics that you'd expect for the price really.

Plussat: Brilliant position in Rouen eclectic lovely apartment v comfortable and quit at night surprisingly. Great welcome from the owners brother,

Miinukset: Nothing all good

Plussat: Very close to all the sites that we wanted to see

Miinukset: Nothing

Plussat: Friendly and helpful staff; clean room; good breakfast; private parking place; close to the centre

Miinukset: Bathroom was a bit small; clean but small

Plussat: Great location and friendly staff. It is situated in the city centre right next to the Old Town. Secure car parking was great too.

Miinukset: With hindsight I would have opted for the superior room which appears to have been recently renovated. The charge is only slightly more.

Plussat: Staff very helpful and friendly. The hotel has locked parking that you reserve with the room.

Miinukset: Nothing

Plussat: Really appreciated the attentiveness of the staff- very helpful and made us feel welcome.

Miinukset: A bar would be nice for an afternoon drink but there are plenty nearby.

Plussat: The location

Miinukset: Thread bear carpets, holes in the curtains, burns around the bed side lamp shades, no lift. The web site said nothing about booking the parking.

Plussat: Clean room. Good location. Spacious in the superior room. Great staff! They helped me a lot.

Miinukset: Nothing much. I guess the big street near the hotel was a bit concerning to walk in the evening.

Plussat: Great location, lovely refurbished family room, friendly helpful staff

Miinukset: Aircon or a fan in the room would have been useful as it was a little noisy with windows open.

Plussat: We loved the place very much, everbody was super kind and everthing was ok we were there with a team of 5 Chinees people who want to come back next year it was a super weekend thanks for everthing

Miinukset: nothing

Plussat: The location is excellent. Breakfast is very good. Management helpful and let us keep our car in garage for a few hours after checkout.

Miinukset: It was a liitle more expensive with parking and breakfast, but everything was just fine.

Plussat: Great location for exploring Rouen on foot. Lots of restaurants really close by plus the historic centre including the cathedral.The staff were really helpful regarding the parking space, in terms of guiding us in and letting us keep it until early afternoon the next day whilst we explored. The guy on reception also took the time to recommend nearby restaurants to us.

Miinukset: The room was just a bit old and shabby and could do with a refurb. But it was generally clean and had everything you need, if a bit functional. Walls and doors were a bit thin so we heard some noisy neighbours.

Plussat: Very accommodating of dogs. Rooms very clean and beds comfortable. Good bathroom facilities

Miinukset: 2 metre height restriction on the secure hotel car park which was not in the hotel details about parking and we had a roof boot. Had to park on a public car park nearby.

Plussat: Situation and room

Miinukset: The prices for breakfast

Plussat: It was right for 4 adults but generally acceptablr

Miinukset: There are openings in the swinging doors to the shower area that created a problem with privacy. We had two teenage girls and two men.

Plussat: Well situated for the new lively riverbank bars. Good public transport links into the old city centre.

Miinukset: Beds could be larger.

Plussat: Great location for traveling by car - close to highway and meantime close to the city center. Helpful staff, big room. I like that the bathroom and toilet are separate. I think it's great for a couple or for a couple with a child.

Miinukset: You should be ready for a little noise at night - the road is very close.

Plussat: Close to the walkway along the river towards town (20 min walk to the cathedral) Comfy beds and clean, spacious room Nice staff at breakfast and friendly cleaning staff Very good sound-proofing (unless you opened the window!) Handy underground parking but height limit is 1m85cm NOT the 2m that is indicated...we made it with 1cm to spare!

Miinukset: The windows were very good at sound-proofing the room, however the road at the front was very busy so you couldn't actually open the window because the noise was unbearable with the window open

Plussat: Breakfast was good, but cost E16 per adult. On top of a fairly expensive room we felt this was a lot. Parking in their car park was a further E12 if used. Convenient for city and for riverside restaurants.

Miinukset: The toilet was like one on an airplane or boat, a tiny pod in which you could not move! All very impersonal and we would not use again.

Plussat: Kindness of staff.

Miinukset: The breakfast was NOT refilled actively. The room was a bit small. Two separate beds were not a big success. 1 Queen size and two camping beds.

Plussat: the rooms were a great size and very comfortable.

Miinukset: The breakfast which was very expensive, the hot breakfast was lacking in options (sausage, beans and eggs only) which were cold and it was impossible to boil an egg in tepid water, the food was not of good quality.

Plussat: Very little. This is only slightly above IBIS in quality and had several of the same design items in the rooms as IBIS Budget.

Miinukset: The profile says "parking" - in reality the hotel only has 20 spaces, and those are almost always full we were told. The counter staff told us and the next three customers who showed up while we were checking in "find your own space on the street" -- which in Rouen is both very hard, and far to likely to have your morning start with a new dent in the car. The room we were given was 1/2 the size of the photo. Really amazing how it looked sort of the same layout...but was so cramped we couldn't move around. The bed's weren't the same size as in the profile. When we showed the counter manager the photo and description differences with the promised room and the reality, the response was "I don't write what is on the websites, so can't help you." Very much a vacation fail.

Miinukset: Breakfast was not very well staffed and there weren’t enough plates and cutlery. The buffet was not fully stocked until we had finished.

Plussat: The staff were wonderful and welcoming.

Miinukset: The hotel was clean, but was looking dated and the rooms were a strange decor that did not make it welcoming. Also dogs are welcome in the hotel, or seem to be and could smell dog, which as a dog owner is not a massive issue, but could be for others. The breakfast was poor and the hot food especially poor and cold. The breakfast area was too small for the amount of people staying. The hotel is supposed to be four star and is way overpriced and have stayed in two star hotels that are far superior.

Plussat: Staff were really friendly and very welcoming

Miinukset: Not exactly central but doable.

Plussat: Good location : only a short walk to the old centre of town. Breakfast excellent, if a little expensive. Bar and main dining room menus good and food quality & service highly commendable.

Miinukset: Parking charges are on the dearer side, though the facility is excellent.

Plussat: Bed was comfortable and location was good

Miinukset: Reception was understaffed and air conditioning did not work. Asked for English tea and was given green tea, asked again and were given strange black tea

Plussat: Clean rooms Nice breakfast Pleasant staff

Miinukset: Poor location - on one way system very difficult to get in and out Surrounding streets dirty (not hotels fault obviously) Car park very expensive- around 12 Euros / day. Should be free or at least discounted for staying guests Would not stay here again or visit Rouen again - not enough to do. Dirty streets apart from the few main tourist areas

Plussat: Kaikki oli OK

Plussat: On the edge of the city centre, but only 10 minutes walk to the Cathedral. The staff were very helpful and friendly.

Plussat: We stayed for two nights in a privilege room. It was quiet, spacious and well appointed; everything worked. The staff were welcoming and efficient. We ate in the restaurant which offers a comparatively limited choice. But what we ate was good, well prepared and well presented. Breakfast offered plenty of fresh seasonal fruit alongside all the other breakfast choices.

Miinukset: Not the hotels fault at all but we had allowed Monday to see the old town. Only to find just about everything is closed Monday; even the cathedral didn’t open till 2 pm. Restaurant choice was also limited by Monday closures.

Plussat: The staff were very friendly and helpful. We received a free room upgrade and the location was great.

Miinukset: The underground car park is small and dark so be prepared

Plussat: Location was very convenient for the city centre and nearby restaurants. The room, though basic was comfortable.

Plussat: Staff were friendly. The bed was very comfortable. Everything was clean. The hotel has its own parking (although the entrance was quite small for big cars.)

Miinukset: The hotel was not in a pretty part of town although it was in a walking distance from Old Town. I didn't feel safe walking on the riverside towards the hotel in the evening on my own. There was no safe or fridge in the room and no shower cap in the bathroom. The bath tub was quite small but it wasn't a big problem.

Plussat: The breakfeast was amazing, fresh and a lot to chose. We loved the cat aswell!

Plussat: Really close to the centre. Parking nearby.

Plussat: Sosiaalinen kissa.

Miinukset: KPH:n suihkun vedenpaine huono. Käytävän sammuneita lamppuja ei saatu korjatuksi, vaan oli haparoitava pimeässä.

Plussat: Great staff. Great location. Very relaxing.

Miinukset: Nothing. This hotel is perfect.

Plussat: Worst hotel ever

Miinukset: All of it

Plussat: Rey close to central Rouen and many of the sights and restaurants. Property was in an old building but the rooms had been tastefully made up. Room amenities were good but not over the top. The hotel cat was friendly. Bed was comfortable. Despite being in downtown Rouen the hotel was quiet overnight, little traffic noise which made it easy to sleep

Miinukset: The lack of direct parking however we found the Q park near by which could be booked in advance at a reasonable rate. The car park was a bit tight though

Plussat: Did not have breakfast; too expensive!

Miinukset: More information could have been given about how to arrive, park and unload BEFORE arrival. The one way streets and the pedestrian only street is hard to negotiate upon arrival in Rouen and at the end of one's travels.

Miinukset: Breakfast was high price and not very good

Plussat: Character of the hotel. Friendly cat!

Miinukset: No parking.

Plussat: This place is very quaint. It is in a great location next to the cathedral and is clean and comfortable despite being obviously very old (and by that I don't mean worn down - I mean that you can tell the building has been there forever but it is well taken care of). There is a nice court yard/patio with a very friendly cat and a nice breakfast. Would stay there again 100%

Miinukset: The key system is a little old, other than that, everything is great!

Plussat: Breakfast - excellent choice and standard

Miinukset: Rooms cramped

Plussat: Good location, but difficult to access

Miinukset: Unfriendly staff, small room, charged card before arrival even when pay at hotel option was selected

Plussat: Family room on top floor had mezzanine sleeping area which the kids loved.

Miinukset: There was no lift (that we could find) which wasn't a problem for us but might be for some people.

Plussat: Clean friendly and calm

Plussat: Just off main routes , new modern rooms, great showers :-)

Plussat: bed linen is very clean you can check in at any time

Miinukset: air conditioner didn't work we can't sleep and staying the room, very hot!!!

Plussat: Good value breakfast. Great hot showers!

Plussat: Good value room, wheelchair accessible room, with wet room shower , and a good breakfast

Plussat: Likes the family room with mezzanine floor

Miinukset: Noisy fan and innefficient air conditioning

Plussat: Breakfast is self service and basic. Simple option to fill up and be on the move pretty quickly....most people seemed to be on a one night stop over travelling from England to areas further south in France. May be different clientele if there is a major event at the nearby conference/ exhibition centre.

Plussat: The breakfast was very good, and the location of the hotel was easily accessible - but we have visited it several times before.

Miinukset: We would have been happier if our dog could have stayed in our room during breakfast - she is very peaceful!

Plussat: Good easy location for a stop over. Ask for the access code when you book it so that you can get in to the car park. Automated system worked fine - no probs. We didn't arrive until 5am due to being stuck in a big accident on the motorway but this was fine and we took full advantage of their 12 noon check out time before getting back on the road. All good.

Plussat: The bed was comfy and the shower was good in the room and that’s it to be fair.

Miinukset: The only reason I booked was we were promised a balcony and we didn’t get one even tho I’d paid extra for one.

Plussat: Parking and location good, although it did used to be free parking but now they charge 8 euros. Still not bad for city centre parking. Usual ibis rooms. Nice comfy bed, breakfast selection good.

Plussat: The hotel was situated at a very convenient location very near Rouen's historic centre, only 10' on foot. The room was quite comfortable & the bed very good. The bathroom was comfortable as well.

Miinukset: The bathroom was not that clean & there was only one big towel for each person.

Plussat: A great value city center hotel with onsite parking.

Miinukset: Renovations were taking place.

Plussat: Parking in site

Miinukset: Noise reduction could be improved Hot room

Plussat: Having secure parking is a massive bonus (paid an additional charge for it - & happy to!). In a city where we have previous found it difficult to park, this was the main reason we stayed at this hotel. Ibis are a bit like Premier Inns in the UK. You know that you will get a certain standard and prices up and down the country are pretty much the same. You also know that the brand new build hotels will be fantastic and feel like a bargain, whereas the older ones will feel tired around the edges. This is an older Ibis, but for an overnight stay on a road trip it was perfect. Reasonable price. Clean & everything worked. 10 minutes walk from the gorgeous city centre, and parking!

Miinukset: Reception staff rarely looked up to say hello & were a bit perfunctory. We avoid eating or drinking at Ibis because the prices are daft, but with a well located hotel like this & so many options on the doorstep, why would you? Few sockets in the room.

Plussat: Very good location for the town and the river .

Miinukset: Car park was a bit full .

Plussat: location not as good as the other ibis in rouen

Miinukset: fine

Plussat: Great location, secure parking, friendly staff, excellent breakfast, Room was clean but small and needs updating. Quiet and sound proof.

Miinukset: would have liked tea making facilities in the room.

Plussat: Good breakfast. Comfy bed.

Miinukset: Bit dark. Curtains not opened when we arrived. Shower curtain kept sticking to you.

Plussat: The bed was very comfortable, good shower. Best of all The afternoon reception staff were very polite and informative. Lovely to be greeted by friendly staff.

Miinukset: No kettle in the room

Plussat: Staff always friendly nothings too much trouble, beds are comfortable and pillows are of good quality, there’s a desk and a chair which a lot of hotels these days don’t have. On Suite clean, lighting good plus a hairdryer. Good restaurants close by. Private secure parking worth 7 euros for peace of mind.

Miinukset: We’ve stayed at this hotel lots of times when travelling back to U.K. on all the different floors with no problems, this time although the room was comfortable it had a sloping ceiling which my husband kept hitting his head getting in and out of bed so no more 4th floor for us!

Plussat: Erittäin mukava ja auttavainen henkilökunta respassa. Hyvä aamiainen ja parkkihalli hotellin alla.

Plussat: Breakfast was really good fresh and really varied loved the DIY egg boiling facility so you could get them just how you like them.

Miinukset: Parking was tricky as our vehicle was too big to get into the under ground car park due to our roof box, road parking almost none existent.

Plussat: Comfy beds, helpful staff, convenient location,

Plussat: Ibis-tyyppinen huone. Henkilökunta palveli nöyrästi, vaikka saavuimme myöhään. Parkkihalli alakerrassa. Rauhallinen sijainti.

Miinukset: Vaikea löytää sateella, mentävä "puskan" läpi ja suoritettava rohkea lähestyminen pomppujen kautta.

Plussat: Place is fine, all the rest is ok.

Miinukset: Disorganized staff left me and my 4yo daughter without a room after leaving 9ma and coming back at 22h30. Also, after they said they didn't have a room (leaving us on the street, basically), I said I wanted to call the police, and got a nice answer , and I quote: "at least there you will have where to spend the night", by the great receptionist called Sebastien, on Sunday the 11th August 2019. After much discussion, he magically found a room...

Plussat: Breakfast was good, friendly personnel

Miinukset: Airco was not as cold as hoped for.

Plussat: The young man on reception was very very helpful.

Plussat: Comfy bed0

Plussat: The hotel is within walking distance to town centre, located in a quiet area. It is by a main road but it is not noisy at all and it makes access to and from the hotel very easy if you are driving. There's a retail park across the main road with a cinema and shops.

Miinukset: The rooms are of average quality and therefore a little bit overpriced. Our room looked dated and the bed was uncomfortable. Also breakfast was not included.

Plussat: The location was great and the bed was very comfortable with new fresh linens.

Plussat: Excellent location and good value too. Fridge and kettle in room 33. Close to both old and new parts of city. 200 mts from Musee des Beaux Arts. Bus to station outside Hotel de Ville 50 mts.

Plussat: The room itself was clean and comfortable. The bed in particular was excellent. Centrally located. The breakfast was better than i was expecting to be honest. There is parking, but not for the faint of heart.

Miinukset: It reflected Rouen for us. It looked tired and worn. Its location on a noisy main road didn't help, and the carp0et in the lift was a disgrace! It just about passes muster as a commercial hotel. We saw several better looking hotels in the city.

Plussat: Just around the corner from the old town and central to everything we wanted to do.

Miinukset: Nothing... it was excellent value for the price

Plussat: Location and local area. Staff helpful.

Miinukset: Breakfast could be better

Plussat: The beds had these huge fluffy pillows that were kind of fun to sleep with. Also the toilet and the shower and sink were in different rooms which is really nice because if you are getting ready in the morning and one person has to use the toilet you can still continue showering or using the mirror and the sink in the other bathroom half.

Miinukset: The carpets are filthy. I would say they need to be cleaned but honestly I think it's beyond that I think they need to be completely replaced. Also they don't have front desk service 24 hours a day so don't lose your room key after 8pm and don't put the key next to your phone it will demagnetize it and won't work. There are signs in your room and all over the hotel warning and reminding you if this.

Plussat: The hotel has an interesting decoration

Plussat: Located close to the city center, room was clean, big and with good facilities.

Miinukset: All other services as car park, breakfast and so on are for fee.

Plussat: Nothing

Miinukset: It was filthy. We stayed here a number of years ago and were looking forward to a return trip - not sure it’s been cleaned in between! - Carpet in communal area and lift was threadbare and stained. - Bathroom covered in mould. - Bath/shower/sink plug holes full off past guests hair/soap etc. - Fridge full of unidentifiable objects. - General unpleasant smell. We checked out after one night although they changed us for all nights, on reflection we should never have checked in. We found alternative accommodation for the rest of trip, which was in a better location, very clean and with very friendly/helpful staff. DO NOT STAY HERE.

Plussat: +: Nice extra breakfast for 11 euros Great position just 7 mins walking from Notre Dame Easy parking nearby at a garage for 6/7 euros per night -: Shower wasn't very comfortable Facilities close at 8pm and from that time on it's not possible to use common areas

Plussat: Hyvä sijainti, erinomainen aamiainen ja mieluttävä henkilökunta.

Miinukset: Huoneessamme ei ollut ilmastointia

Plussat: Good value hotel walking distance from historic city centre and Rouen cathedral. We had a family room with interconnecting doors and two bathrooms. Rooms were basic but clean if a bit small. Beds were comfortable

Miinukset: It was a bit basic but for a short stay the location was perfect. No parking but we were lucky enough to find a spot on the street near by and there is a pay parking lot a couple of minutes walk away so not a huge problem

Plussat: The staff were brilliant. So friendly and helpful. The hotel was very central.

Miinukset: Nothing

Plussat: Good location. Having an adjoining room for the children was good

Miinukset: Pretty basic rooms and walls / ceilings didn’t offer much noise reduction

Plussat: Very, very basic.

Miinukset: Could possibly do with a make over.

Plussat: Great location to see the city centre. Lovely family run classic style french hotel if you don't want to stay in a chain hotel that could be anywhere in the world.

Miinukset: Bathroom could be better and you must factor in making your own arrangements for parking because the location is city centre. We had no problems parking in the 24 hour parking nearby.

Plussat: Lovely location and very close to the older area of Rouen !!!!!

Plussat: Very close to central facilities. Enjoyed seeing my brother very disturbed by poor standards.

Miinukset: One of the rooms had bedbugs. Receptionist not willing to listen to anything. Expected minimalistic facilities with a 2 star but this was very sweaty for even that expectation.

Plussat: Great location to visit centre of Rouen. Was easy to park on street right next to hotel.

Plussat: The breakfast was very nice Staff pleasant and helpful

Miinukset: No walk in shower Rooms basic Photo on website may need to be updated

Plussat: Excellent location

Miinukset: The shower could have been better!