Rouen hotellia

Plussat: Quiet room

Miinukset: The coffee machine didn’t work properly

Plussat: It was right for 4 adults but generally acceptablr

Miinukset: There are openings in the swinging doors to the shower area that created a problem with privacy. We had two teenage girls and two men.

Plussat: The size of the room is great. We stayed with my daughter and there is a separation within the room. The car park has an direct access to the hotel elevators.

Miinukset: The room was a non-smoking room but there's a smell of cigarettes. Nobody in the reception asked us if we were happy about our stay.

Plussat: The room was very spacious, I wasn’t expecting it to be

Miinukset: Nil

Miinukset: Water in bath

Plussat: Good location.

Miinukset: Paid parking

Plussat: Very little. This is only slightly above IBIS in quality and had several of the same design items in the rooms as IBIS Budget.

Miinukset: The profile says "parking" - in reality the hotel only has 20 spaces, and those are almost always full we were told. The counter staff told us and the next three customers who showed up while we were checking in "find your own space on the street" -- which in Rouen is both very hard, and far to likely to have your morning start with a new dent in the car. The room we were given was 1/2 the size of the photo. Really amazing how it looked sort of the same layout...but was so cramped we couldn't move around. The bed's weren't the same size as in the profile. When we showed the counter manager the photo and description differences with the promised room and the reality, the response was "I don't write what is on the websites, so can't help you." Very much a vacation fail.

Plussat: Good family room Friendly staff Good breskfast

Miinukset: All good

Plussat: Functional. Fridge, microwave and kettle provide alternative food options. Simple no nonsense breakfast

Plussat: Rooms were clean, bright and spacious.

Plussat: Clean hotel & helpful staff - watch the parking tickets if you leave the car on the road!

Miinukset: Bed hard and pillows uncomfortable

Plussat: Comfortable and modern

Plussat: The staff was really friend. Best choice if you are looking for something new, clean and functional. Good internet connection.

Miinukset: It´s not in the city center (20min walking distance) although it´s close to the University and there are some small shops close by.

Plussat: The hotel is very good

Miinukset: While we knew breakfast was extra - we decided to take, fot the kids it cost six euros but then there was no cereal specific for the kids - so we ended up paying just for a glass of milk, (as the cereal we had to buy ourselves)

Plussat: it was very clean and had a lot of space and everything that you needed

Miinukset: a small point wich may be a big point for someone else was that there was only a small amount of toilet paper and we ran out of....however we made use of the tissues that were there so it didnt impact on us particularly....us brits tend to make do i guess....overall it was very comfortable and in a nice location and that was the only thing and to be honest we felt it was a minor thing.....

Plussat:

Miinukset: Breakfast was rather poor. Except the bred and the coffee everything came in small plastic containers - looked very modern, but not exactly my taste. Would have preferred some real ham and cheese.

Plussat: Everything!!

Miinukset: The breakfast

Plussat:

Miinukset: They did not complete the clean of my room one day. It looked like they started part of the kitchette area and then did not complete it.

Plussat: Hospitality, parking next to the hotel and 5min walking from centre.

Miinukset: Prefer a shower than a showerhead in bath with curtain.

Plussat: Location and friendly receptionist

Miinukset: The shower flooded the floor in room 101. We informed reception but nothing was changed. This was a room for a wheelchair user. Very disappointing.

Plussat: The location was ideal!

Miinukset: The fire alarm was plugged with toilet papers. The room was smaller than expected.

Plussat: Location next to a main road although central as we wanted to visit Christmas market we arrived at midnight from Disney . 24 hour desk which was great and very welcoming but the hotel was maybe undergoing some work as a big container in car park . Ladies/ men of the night a little disconcerting loitering under the road bridge where we had to park free which was a bonus but they caused no problem . The hotel was welcoming and on the whole clean but our bathroom needed a little TLC paintwork, tile grouting, bath Sealant. But complimentary shower gel nice . Bed quite comfy and complimentary refreshments a nice touch. A few slamming doors woke us up but that’s not the hotel fault.

Miinukset: Bathroom needed TLC Location not great on main road ladies/ men of the night loitering

Plussat: It was very easy to book, even last minute. Staff was very friendly. The room was super clean and comfortable.

Miinukset: It's located by a busy road so it is quite noisy even in the middle of the night.

Plussat: The staff were very good and went out of their way to make things easy for us.

Miinukset: It was difficult to spot the hotel when approaching in the dark. A larger more noticable sign would have been helpful

Plussat: Helpful staff, generally good facilities and evening meals were competitive.

Miinukset: Thought the price was a bit excessive for the quality of the hotel.

Plussat: We were well looked after by the excellent staff.

Plussat: big room, friendly staff.

Miinukset: the bathtub was not clean

Plussat: The gentleman working the counter when I came to check-in was very nice. I was very happy to find out that they do have free wi-fi (unlike what is indicated on this site). Liked having a full bathtub with plenty of hot water, too! It's also very easy to get around town since the tramway stops just nearby, across the street (you can connect to metro/underground 1 stop away, too).

Miinukset: The elevator is a bit old, feels creepy (another couple that rode with me had same sentiments, so it's not just me). The shower curtain needed replaced or bleached (bottom edge had rust stains, did not look too nice).

Plussat: Good car parking, helpful staff. Convenient for city centre.

Miinukset:

Plussat: Helpful staff, location, free parking, good room.

Miinukset: No

Plussat: Convenient location with free parking

Miinukset: The room was rather spartan and the common areas were not clean

Plussat: the staff were very pleasant and nothing was too much trouble

Miinukset:

Plussat: Friendly staff. Good location. Free parking.

Miinukset: Only french TV channels.

Plussat: The location was excellent and the staff were very good - all spoke English which was helpful.

Miinukset: Room as quite small and there was a lack of storage facilities. Car parking was scary but would have been ok for a small vehicle.

Plussat: Autotallipaikka. Vesipullot huoneessa.

Miinukset: Ei ollut ilmastointia. Huone oli todella kuuma. Myös jääkaappia kaipasin.

Plussat: Location was very central to the old town and right beside great restaurants if you like fine dinning. The room was nice and comfortable.

Miinukset: I have to say, one of the woman on the day of our check in [10th Feb] at the desk was really terrible. I travel a lot and I never had a bad word to say about staff but my god she had such an awful attitude that I was waiting for this review to come in. There were two females working but the one that finished around 12.30am is who I am referring to. I have never encountered such a bad attitude. She would not greet you, just grunted, when you asked her a simply question it was like "how dare you ask me" "stop bothering me" kind of reception from her. Really really surprised they have someone like this on the front desk. [She lets your hotel down in a BIG way] Also if driving you will not find how to get here on google maps. You have to get directions from the hotel directly and that brings you to a street and then you have to navigate it from there and put a pin in to get access into the pedestrian area. I rang earlier that day about parking so not sure why this was kept as a surprise. You have to drive into a small lift and go down a level. Thankfully I had rented a small car but I wouldn't risk it in a big one, based on the scrap marks on the wall.

Plussat: Location was fantastic; hotel had a lovely atmosphere and really excellent staff, helpful over and above what I have experienced elsewhere!.

Miinukset: The room was a teeny bit small and we would have loved a bath! However the bathroom was very comfortable otherwise.

Plussat: The staff were very helpful. The hotel was clean, beds were soft, breakfast was very good.

Miinukset: We rented a car and the roads were a little tricky. But that’s not the hotels fault it’s a very old city not meant for cars.

Plussat: Very helpful staff. The location was fantastic. Could walk to everything and great local restaurants and coffee shops just around the corner. On the weekend the market is just around the corner as well.

Plussat: Extremely well located, cozy...

Miinukset: Dirty curtains in the room

Plussat: All three of the women at the front desk were extremely helpful both with room and town questions. We had an early departure and were taken care of graciously.

Plussat: The very pleasant hotel. The rooms is small but very comfortable.

Miinukset: It`s not possible to reach the hotel by car. The very, very small lift.

Plussat: Clean, good, but unobtrusive service

Miinukset: Was ok.

Plussat: The Location

Miinukset: Access to the hotel by car not easy to find.

Plussat: We stayed one night en route to Calais after travelling from South West France. Hotel difficult to find and we parked in public car park in the market which was only a short walk away. Very pleasant decor and nice comfortable room though a bit small and dark. Location is fantastic and for a one night stay, we were on the square close to all the restaurants and shops, was just perfect. We got a very good deal with trip advisor so thought hotel excellent value for money. Would recommend.

Miinukset: Difficulty in finding hotel. Directions should be given with booking in view of location. Room rather small and dark.

Plussat: Excelent location, good staff and facilites. On site parking is welcome and valued

Miinukset: the decor and facilities in the bedrooms were poor and outdated, but generally clean and adequate

Plussat: We liked our 6 day stay. The rooms were clean and quiet. This hotel is located where most tourists would like to be. The staff was extremely helpful and quite friendly. When there was a confusion about whether we wanted one big bed or two singles they easily fixed the problem to our satisfaction. The breakfast room was quite good.

Miinukset:

Plussat: The location in the centre with car parking.

Miinukset:

Plussat: Friendly reception even at 4:30 am!!!

Miinukset: Poorly signposted, very difficult to find.

Plussat: The location

Miinukset: The restaurant wasn't open, but it was a public holiday

Plussat: Near to all amenities

Miinukset: Couldn’t get a decent breakfast because of the Coronavirus

Plussat: Excellent desk staff, good parking, quiet environment, easy walk to city

Miinukset: would prefer duvets, bigger towels

Plussat: Convenient parking in the garage. La conception de douche est tout à fait innovante.

Miinukset: The hotel's cruise ship theme. I kept wondering when Captain Merril Stubing would appear and ask, "Monsieur, may I heelp you pleeze..." L'Amour-Bateau s'amuse.

Plussat: Perfectly comfotable and clean modern hotel, with a quirky design style in the corridors.

Miinukset: Trying to find the place. My satnav didn't recognise the street name - no wonder its a shopping centre!. It was by shear chance that I found the car park - I didn't read anything i advance that suggested that the car park was under the hotel and a part of the shopping centre. At least the parking was free when we left on Sunday morning.

Plussat: Clean, helpful staff, closer to centre than expected with bonus of parking

Miinukset: Lack of tea/coffee facilities in room

Plussat: location,fair breakfast,parking under the hotel

Miinukset: the room is very small.the hotel can give a free parking to his guast

Plussat: Parkkihalli ja hotellin sijainti on hyvä.

Miinukset: Huoneemme ovessa oli "Älä häiritse" -kyltti. Olimme aamulla shoppailemassa ja menossa luovuttamaan huonetta, niin huoneen ovi oli selkosen selällään, tavarat näkyvillä ja kielitaidoton siivooja tutkimassa paikkoja. Nuhjuinen ja kuuma hotelli kaiken kaikkiaan.

Plussat: Puhtaat liinavaatteeet joka päivä, siivous ja pesutarvikkeet myös jokapäivä.

Miinukset: Kokolattiamatot ja vanhan talon ominaishaju käytävällä

Plussat: Friendliness and helpfulness of the staff, restaurant and bar were excellant.

Miinukset:

Plussat: Cheap place to rest our heads after a long drive

Miinukset:

Plussat: location and friendly staff

Miinukset:

Plussat: - next to shopping mall

Miinukset: - tiny and dusty room - dirty carpet - smelly old pillows - room badly needs refurbishment and better maintenance!

Plussat: Good location in the centre of the town.

Miinukset: It's starting to look worn and is in need of a refit. Very small bathroom.

Plussat: Hotel was comfortable and clean. Staff were very helpful and accommodating. Very nice stay.

Plussat: Todella siisti.

Miinukset: Ei valittamista.

Plussat: Great staff. Knowledgeable, friendly and efficient

Miinukset: No tea and coffee facilities in the room or in the lobby

Plussat: We have stayed at the Ibis Rouen before and again we were not disappointed. Our room was excellent and easily accommodated our two dogs. Our van was too large for the underground carpark but were given a space outside off the main entrance. Would definitely stay again.

Miinukset: We drove up from the Costa del Sol and arrived in Rouen in the early evening right in the middle of rush hour, not so good.

Plussat: the hotel is located in the center of annecy. parking near the hotel. the rooms are small. i was expecrting bigger rooms. the rooms are clean and the shower also. nice bar to sit and have a drink. breakfast was good, good value for the money.

Miinukset: nothin really.

Plussat: Great parking, next to river, lovely staff and fantastic breakfast. Big comfy room with a window you could open! 15 walk to Cathedral and shops, lots of bars, restaurants nearby.

Miinukset: Nothing, I’d good back.

Plussat: Aamiainen kuului hintaan ja oli oikein hyvä, varsinkin kun vertaa ranskalaiseen yleiseen tasoon. Oikein hyvä sijainti. Siisti. Sopivan rauhallinen. Henkilökunta asiallisen avuliasta.

Miinukset: Omalle autolle ensin vaikea löytää parkkia; heti hotellin vieressä ei kaduilla ollut tilaa, ja parkkeeraaminen hyvin kallista. Hotellilla myös kellariparkkihalli, mutta ERITT ahdas ajaa, ja ERITT kallis säilyttää auto. Eikä henkilökunta (osannut/halunnut) neuvoa minne auto kannattaisi parkkeerata; läheltä löytyi lopulta hyvin ilmaistakin parkkitilaa, toki vartioimatonta. Hotellilla ei ollut omaa ravintolaa, pieni baari respan yhteydessä tarjoilultaan hyvin vaatimaton.

Plussat: Location & parking.

Miinukset: The room could have been checked before being issued. Most equipment was out of order.

Plussat: Nice hotel staff were friendly. Restaurant was good

Miinukset: Car parking was difficult in underground parking if not a small car.

Plussat: Kaikki oli OK

Plussat: Comfortable room, excellent restaurant. Good parking and somewhere to walk our dog. Access back on to the motorway was good too.

Plussat: Fab bed!

Miinukset: Coffee at breakfast luke warm from machine

Plussat: We have used this hotel many times en route to Spain. The rooms are comfortable and the food is good

Miinukset: Nothing

Plussat: Brand new, updated rooms. Friendly, helpful staff.

Plussat: Very friendly staff.

Miinukset: Price vs value; outdated room, meaning: not in a retro fashion like way... Pictures via booking.com not in line with reality.

Plussat: Clean & friendly staff

Miinukset: No restaurant or bar open after driving 1250kilometres we were looking forward to having a beer, a meal and relax none available everything was closed and we were not informed on the website it even said 22euros for dinner.

Plussat: Found the position of the Hotel is great and service staff is nice.

Miinukset: The hotel car park is extremely expensive. 14+ euros a day

Plussat: quiet room

Miinukset: the internet connections at low bandwidth are terrible. it gives a very cheap impression of the hotel that they do not give customers paying 130E a night free internet.

Plussat: Easy to find, central location. Large underground car park

Plussat: Access to town easy with short 10 minute walk. Undercover car park on site. Staff pleasant.

Plussat:

Miinukset: Expensive food and drink on on-site restaurant

Plussat: This is the third time we have stayed there. Very good for a city break and stop off on the way further south.

Miinukset:

Plussat: I normally stay at budget hotels, so I found this to be very luxurious. I had a huge double bed, a sofa, flat-screen TV, lovely toiletries in the bathroom, room service, AC, the works. The restaurant is very gourmet...and expensive, so check prices before you go.

Miinukset: I didn't dislike anything about the hotel. If you don't have a car, then it's a 10-minute walk to find restaurants, shops, etc. That was the only downside for me.

Plussat: Hotellin sijainti erinomainen, 10 minuutin kävelymatka vanhaan kaupunkiin.

Plussat: The receptionist was very pleasant

Miinukset: Hotel is dirty and shabby/ run down. The sheets and towels were clean though. Staff seem to be doing their best. Also smelled of smoke in the foyer. Put off having breakfast. Toilet smelled of urine. Door handle broken and could poke you in the eye.

Plussat: Very friendly and nice staff. Good place to stay for a night, located in the center of the city

Miinukset: The hair dryer was not working

Plussat: Aamupala oli hyvä. Pidin huoneen ja hotellin sisustuksesta. Sijainti oli kätevä rautatieaseman ja keskustan välillä. Tämä vaikutti perheomisteiselta hotellilta. Vaikka kokonaisarvosana ei ole kummoinen, ei tämä kauhean huonokaan paikka ollut.

Miinukset: Huoneessa oli vähän ummehtunut haju. Saapuessamme vastaanottotiskillä ei ollut ketään, vaikka olimme etukäteen ilmoittaneet ajankohdan ja se oli iltapäivällä aikaan, jona huoneen piti olla muutenkin valmis. Jouduimme odottamaan. Tämä ei ollut meille ajankohtainen ongelma, mutta hotellissa ei ole hissiä, joten huonosti liikkuville tai rattaiden kanssa tätä hotellia ei voi suositella. Langaton verkko ei yltänyt ylempiin kerroksiin.

Plussat: location, low price, quaint atmosphere

Plussat: Vaikea löytää varsinaisesti mitään mainitsemisen arvoista. Museomainen fiilis?

Miinukset: Kovan luokan pettymys. Palautteista sai liian ruusuisen kuvan. Outo paikka. Lähdin pois ensimmäisen yön jälkeen.

Plussat: The man doing the check in was friendly and offered us a different room when we asked (we were offered at first a room which stank like cigarettes). The hotel was quiet at night. The hotel is very well located within walking distance to all the tourist attractions in Rouen. The hotel gave us a big disccount (from 18 to 10) in the parking nearby (two minutes walking).

Miinukset: Initially we were given a room with unbearable cigarette smell. We were told that there was another room available but the basin did not work, we had to use the basin in a common bathroom which was not clean at all. I think this hotel is quite outdated and has not been renovated in years. The handrail of the stairs was shaking, the room was stuffy and the bathroom not well cleaned. On top of this the wifi was pretty bad. For this money, I would recommend going to another hotel. I would recommend the owners to paint, renovate the carpets, give the rooms a good clean and fix broken furniture (our wardrobe did not close) in order to make this hotel future proof. I think the owners should invest a bit in the hotel and it could be a great hotel, perfectly located but at the moment it is far from great.

Plussat: Cheap for a French hotel and a very good central location.

Miinukset: I couldn't sleep during the night because of the loud party near the hotel, the room in the attic is very low, I didn't have warm water or WiFi and the furniture is almost falling apart.

Plussat: the breakfast

Miinukset: lack of elevator and difficult to park the car

Plussat: Proximity to the Old Quarter of Rouen.

Miinukset: Our room was "tatty".

Plussat: The location was close to the train station and then central to exploring the old downtown.

Plussat: While booking I put a small notice of my early arrival as I hoped I could just leave my luggage and make a short tour of the center before check-in time. I was pleasantly surprised to find my room ready for me so early due to my notice. Excellent location! The bathroom, though small, was recently renovated. I didn't expect a hair-dryer concerning hotel ranking. An electric tea-pot with cups and a bag of green-tea was also welcoming detail. I didn't take breakfast in the hotel as I almost never do in France and Italy.

Miinukset: The bed was not comfortable and the room was cold. The floor was inclined, but I found it charming, as well as narrow, creaky, steep stairs. The room was shabby but in a charming way.

Plussat: the staff was very nice and helpful

Miinukset: The room was a disaster. It smelled old, looked old, horrible bed, no pillows and generally unclean. I would never stay here again, even if it was free.

Plussat: Hotelli oli miellyttävä ja vastasi täysin toiveitamme: sijainti hyvä, sisutus 2erilainen" mutta täysin riittävä tarpeisiimme. henkilökunta oli joustavaa.

Miinukset: Ei

Plussat: Helpful staff. Central location. Quiet.

Miinukset: The pillows.

Plussat: Hotellihenkilökunta erittäin ystävällistä ja avuliasta. Hotellin ilmapiiri miellyttävä remontin aiheuttamista pienistä häiriötekijöistä huolimatta.

Plussat: Good location

Miinukset:

Plussat: Friendly staff, convenient location, good price, Radio Classique in the salon.

Miinukset: Amateurish interior decoration, old furniture, questionable electrics.

Plussat: The staff were extremely helpful and friendly. The photographs on your site do not do the hotel justice.

Miinukset: Bar only open from 7.30pm - 9.00pm. Poor selection of wine & beer. However not too much of a problem as close to other establishments. My bed was a little uncomfortable, but not unbearable. We were lucky with parking outside the hotel, however parking did seem a problem otherwise.

Plussat: the staff were incredibly friendly and informative, the room was clean and kept clean.

Miinukset:

Plussat: Aamiainen

Plussat: Town centre location

Miinukset: Very small basin in bathroom!

Plussat: The host can speak Chinese and also gave me many great advice to go, though I came in 31st Dec, when all shops were closed and really had no where to go. The next morning I failed to call a uber, and the guy in the front desk helped me, without saying English. Thanks to goole translate.

Miinukset: The couple who lived in other room made such big noise preventing me to have a sleep.

Plussat: Check in was easy; hotel staff friendly. Rooms are small, but comfortable and clean. Hotel location to Rouen city center is great. Overall we had a very nice stay.

Miinukset: Breakfast choices were minimal for price. But good enough to get you started for the day. Croissants were good, coffee and juice also available.

Plussat: Lähellä keskustaa. Rauhallista. Suht siistiä.

Miinukset: Erittäin pieni huone. Vaatimaton aamiainen.

Plussat: Location was excellent. One block from the Cathedral and 5-10 minutes to Rouen Old Town. Staff in the reception was very nice and the hotel was very responsive on the chats over the booking website.

Miinukset: The property facilities were ok (a bit outdated). Rooms are small, as well as the bathrooms. The carpet on the hallway was a bit smelly (humidity maybe?). I thought it was a bit pricey for what we got (we were clearly paying for location).

Plussat: location is good.

Miinukset: the room is too small.

Plussat: The hotel very close to Cathedral. Walk 2 min and I got the room with cathedral view

Miinukset: The hotel is small and no elevator. Free parking is available on the street but not recommended. Overnight parking is cost 15€ in the Cathedral parking and more safe

Plussat: Good value for money. No luxuries but comfortable and clean, thus no complaints

Miinukset: No elevator

Plussat: The staff were very helpful

Miinukset: No lift

Plussat: The room is inadequated completly to receive 3 persons.

Plussat: Desperately needs updating those tired rooms. Noisy location on busy square. Had to leave windows as weather was so hot but some people were noisy outside all night.

Plussat: Location is excellent, right in the middle of the city center, close to everything, around the corner from the Notre Dame! Bed was nice. Peaceful surroundings, so you could keep your windows open at night for fresh air without hearing much noise from outside. Friendly and helpfull staff. The hotel uses keycards the size of creditcards so you could easily keep your roomkey with you in your wallet when you went out. Sunday and monday there's free parking just in front of the hotel and for the rest of the week you can park your car around the corner for 9 euro's per 24 hours. In general, the facilities are in working order. Read more below.

Miinukset: We changed rooms because the sink of our shower was clogged. The staff could've handled this problem a bit more accurately because we had to go to the reception 4 times before everything was fixed. The showers in both rooms are tiny!

Plussat: Hotellin sijainti on hyvä. Keskeisellä paikalla.

Miinukset: Hotellin "likainen", luvatut tv kanavat eivät kuitenkaan toimineet. Henkiökunan huono Englanninkielen taito.

Plussat: Aamupala oli hyvä.Henkilökunta puhui auttavasti englantia ja oli ystävällistä.

Miinukset: Hotellin seinärakenteissa todennäköisesti vuotava vesijohto.Asiasta ilmoitettu hotellivirkailijalle.

Plussat: Ystävällinen henkilökunta, siisti uusittu kylpyhuone ja amme, rauhallinen, hyvä sijainti

Miinukset: ei

Plussat: The personnel attention

Miinukset: maybe the fact that there is no elevator or continental breakfast included:

Plussat: Central position

Miinukset: Split site,exceptionally cramped room, no lift

Plussat: The hotel promises a sight either to river or to Rouen cathedral. We saw a spire of the chatedral from our window but actualy it was rather unpleasant sight to a courtyard with garages.

Miinukset: I know Latvian, English, German, Italian, Norwegian and Russian and a little bit French. A man at the reception during our check in clear English said that he did not speak English and requested us to speak with him in French or in any other language he knew. It was clear French snobbery with which we came accross in many cities of Bretagne and Normandy. French is very nice language but after the holidays in France I do not want to learn it at all. It seems to me that a hotel is for clients but not vice versa.

Plussat:

Miinukset: no parking facilities, close to a young persons area, street noisy until late

Plussat: Clean room. Comfy and clean bed. Small bathroom but clean and recently upgraded.. Quite close for a walk into town.

Miinukset: There was no parking available. I was told I should have reserved a space when I booked. Had to park on the public road 300 mtrs away from hotel. At around 11.30pm there was a commotion in the hallway and the room next door, the guy had been locked out by his partner and was banging on the door and shouting for over 30 minutes. I had to ask him to stop. At 3.10 am he started again. The hotel staff did nothing.... Annoyed!! Stayed here 4 times before but will not stay here again.

Plussat: 5 min to center and supermarket. 30 min from train station. Nice location

Miinukset: Cigarette smoke in the room, the administrator offered us to change for another one, but we needed separate beds. So had to stay there(((

Plussat: Very good value for money, 10 mon wall to old town with good choice of bars/eateries. Would definitely stay again

Miinukset: Shower cubicle very small, but this is being over-picky... does the job adequately and is modern and clean

Plussat: Driving away from there in early morning

Miinukset: Total disgusting hole. Should be closed down.

Plussat: Check in gentleman was very friendly and helpful. Very basic but clean and comfortable bed.

Plussat: Ideal as a stop-over hotel. Quite location. with car parking

Plussat: The staff were very welcoming and the room clean, comfortable and spacious. The car was safe and locked in the car park at night The breakfast was lovely and coffee and tea very good Would recommend this hotel and would defiantly return

Miinukset: The room was hot and due to the noise from the wind we were not able to leave the window open

Plussat: Rouen is an ideal stop off for us on our way down to Spain but we always end up going through the centre which is a pain, especially at the end of a days drive. This location is great and you avoid the centre. Secure parking with locked gate at night. Dog friendly with gardens and secure fencing. Shops and restaurants within a few minutes walk. The area is a mix of residential, shopping and industrial units, hotel is decent value and ideal for a stop over. Have already booked to stop on our way back. Good breakfast and pleasant, friendly staff. Very comfy beds, quiet at night and slept very well. Small bar but check restaurant is open if you want to eat there - other places close by if they are not open. We were tired so took the easy option and had a walk up the road for 5 mins to the MacDonalds :-). 9E per night for the dog to stay.

Miinukset: All good, have booked to stay again

Plussat: Cleanliness

Miinukset: The bad smell in the bathroom

Plussat: The lady who met me was very pleasant and helpful, and managed to provide an excellent breakfast despite COVID lockdown restrictions; room spacious and comfortable and clean; excellent parking and security; close to restaurants and not too far from A28

Plussat: Excellent location and dog friendly avoiding the centre of Rouen - secure gardens and good breakfast with great croissants

Miinukset: All good

Plussat: The location is great for me

Miinukset: surroundings are a little industrial

Plussat: well located and cheap price

Plussat: Very friendly staff. Excellent comfort

Miinukset: no computer for guests to use

Plussat: Quiet and comfortable with good food at reasonable prices. Easy access to city and close to facilities

Miinukset: No

Plussat: It was only 5mins away from the family we were visiting. Staff were very nice and helped where possible without crowding us in all areas of the hotel. Top marks here I feel!!

Miinukset: Although aware that France 'shuts on a Sunday' For us it was still very strange to be at a hotel with no staff or services, especially as we appeared to be the only guests when we returned Sunday night.

Plussat: Helpful staff, clean comfortable rooms. First class reasonable dinner. Excellent breakfast. Would definately use again if in area or travelling through,

Plussat: Large bathroom Quiet hotel

Miinukset: Matrasses; one had a pit in it. Extra bed (for kid) was very uncomfortable.

Plussat: Ticked all the boxes we had are 3 small dogs with us we had drove from the dordogne on route to calais and were very pleased when we saw the hotel the lady on reception was very helpfull the grounds around the hotel were lovely to walk with are dogs+dog bags of course able to make ourselves a cup of tea in the room great hotel and room spotless

Miinukset: None

Plussat:

Miinukset: Lack of good places to eat in the area and hotel restaurant closed.

Plussat:

Miinukset: Gambas ordered at dinner not cooked properly. Staff apologised and adjusted the bill

Plussat: Beds were very comfortable. Televisons very good. Breakfasts were better than in other places. There was no lift to make alot of noise. If you cannot use the stairs you need to specify a ground floor room.

Miinukset: Despite the fact that the reception was supposed to shut at 21:30 the reception was locked up with no welcome at 21:00. The restaurant was shut for the annual staff holidays but there was no information on where to go for a meal - as the hotel was in the middle of a commercial area rather than in a town this was very unhelpful. So avoid from mid July to mid August.

Plussat: Carpark

Miinukset: Noisy room. Will not stop here again.

Plussat: Comfortable room and great shower but the room was too hot.

Miinukset: Staff Smoking at the entrance.

Plussat: The staff were very helpful and friendly and the location was good.

Miinukset: We chose this hotel because it advertised that it had a restaurant. However, the restaurant is not open at weekends, which meant fighting our way across a busy main road, and a railway line in the middle of storm Dennis, in the pouring rain to the only other eatery that wasn't a 15 minute walk away, which turned out to be a sports bar which sold burgers. Not a nice evening. On that basis alone we would not return to this hotel.

Plussat: It's close to the centre. Pleasant staff. Nice reception area.

Miinukset: Rooms tired. Beds need replacing now. We stayed at this hotel in 2015 and the bed was lovely then. Toppers have gone flat so not comfy. Pillows too soft. All ready for redecorating now everything was the same as in 2015. Very dark colours. .No tea making facilities .

Plussat: Staff were very polite, I had requested gluten free bread for the breakfast and got three little rolls that were lovely.

Miinukset: The beds were a little hard, and brits will be disappointed not to see no kettle/tea in the room but we expected it.

Plussat: A great value city center hotel with onsite parking.

Miinukset: Renovations were taking place.

Plussat: The receptionist was very helpful.

Plussat: The hotel was located about a 20 minute walk from the old town section. There is public transportation outside the front door of the hotel, There is also a shopping mall across the street. On Sundays pretty much everything is closed, tough to find somewhere to eat close to the hotel. Staff were very efficient. Room was clean and comfortable. Breakfast was 10 euros, cereals, yogurt, juice,, coffee, boiled eggs, bread, jams, meats and cheese.

Miinukset: nothing

Plussat: Place is fine, all the rest is ok.

Miinukset: Disorganized staff left me and my 4yo daughter without a room after leaving 9ma and coming back at 22h30. Also, after they said they didn't have a room (leaving us on the street, basically), I said I wanted to call the police, and got a nice answer , and I quote: "at least there you will have where to spend the night", by the great receptionist called Sebastien, on Sunday the 11th August 2019. After much discussion, he magically found a room...

Plussat: Erittäin mukava ja auttavainen henkilökunta respassa. Hyvä aamiainen ja parkkihalli hotellin alla.

Plussat: It’s location was close to the centre, had secure parking and friendly staff

Miinukset: We had two two rooms and only found out after we left that one of the rooms wasn’t cleaned properly - however if I had of mentioned it I am sure my family would have been moved.

Plussat: It provided everything we needed so far as it could with Covid-19 restrictions

Miinukset: Nothing after taking account of Covid-19 restrictions

Plussat: Convenient location and secure onsite parking. A comfortable room and good breakfast choice. Helpful friendly staff.

Miinukset: We would have preferred a walk in shower instead of one situated in the bath. A minor point for us but worth noting for anyone with reduced mobility.

Plussat: The bathroom and toilet was okay but small

Plussat: Lovely building old but quaint. Comfortable room and bed , good shower. Staff were lovely , very friendly and helpful. Welcomed our two dogs. Thoroughly enjoyed our stay . Thankyou

Miinukset: Nothing

Plussat: Friendly staff - very welcoming - very clean hotel -

Miinukset: The shower / bathroom were rediculously small ... like a portable toilet on a building / construction site -

Plussat: Good location--very close to Gare. Clean. Quiet room on 2eme stage.

Miinukset: 30"-wide bathroom required my entering through door and to the shower sideways. No tissues. NO warm water. Was not able to connect to Wifi--wonder if any client ever has been able to do so. Shabby room w/ripped-up lamp shade. Towels were stiff & scratchy. Toilet continues flushing for several minutes. Someone needs to remind the night mgr. it's a non-smoking hotel. When I asked about moving to another room with hot water, mgr. told me hotel was complet, which I do not believe.

Plussat: Very well situated (near the train station), good for short stays/visits to Rouen.

Plussat: The price

Miinukset: A pillow would have been nice.

Plussat: Location was great! Was very clean Friendly, attentive and helpful staff Family run business

Miinukset: A cluttered at the entrance quite few tables and chairs

Plussat: Really welcoming and friendly owner. Cozy and familiar feeling.

Plussat: Location is amazing.

Miinukset: Even if I sent a request to this hotel in advance they didn't reply me. Also on booking.com it sais that reception open 24h but it wasn't

Plussat: Location

Miinukset: Bathroom not so clean.

Plussat: A really friendly and helpful guy at reception.

Plussat: Good bed. Presentable room.

Miinukset: I had no towels in my room & when I realised there was no-one at reception. There was no toilet roll. The floor in the bathroom didn’t look like it had been cleaned.

Plussat: It was a very bad experience very bad room is missing a lot of things cold and no proper covers I don’t advise anyone to go

Miinukset: Everything was not considered as a hotel facilities

Miinukset: TV out of order Window left open and room part flooded when I arrived. Reception desk not open after 9am. Could not retrieve the invoice I was expecting.

Plussat: The hotel is situated in a pedestrian area and is almost impossible to find

Miinukset: Location, no parking

Plussat: LOCALIZATION

Miinukset: WHEN I MADE RESERVATION , THERE WAS PARKING AT THE HOTEL , IT WAS ON THE SITE, BUT WHEN WE ARRIVED THERE, THERE WASN`T AND WE HAD TO ROUND AND ROUND TO PARK THE CAR AN D IT WAS TOO EXPENSIVE, WE HAD TO MOVE TO THE GARE THE BREAKFAST WASN'T GOOD

Plussat: Location and service

Miinukset: The bathroom too small

Plussat: Location is perfect , people are nice.

Miinukset: Breakfast can be better - some vegetable and some cheese will be great to have :). One day we came little later to breakfast (9:30) and we couldn't find even bread.

Plussat: friendly staff, able to book a twin room even if you cannot do it on booking.com perfect location in the best center area of Rouen

Miinukset: Check in is not 24h (max 22h) Old furniture but clean Old building, not really soundproof, you can hear the other guests, especially when they come back from nightclubs early morning ...

Miinukset: alarm went off in the morning and stayed on for over 5 mins. when checking in, we were given the wrong room on a floor where refurbishment were taking place. the room was cold and no way of controlling the temperature time except for the switch on the radiator. it was probably central heating and was cut off at different time of the day or night. loads of bathroom broken stuff( toilet flush get stuck inside and constantly leave the water running, shower head holder broken and wouldn't stay in place and pointing towards the curtains, just one bottle of water, no proper tea facilities,just a Lipton tea, no milk. the walls are thin and we could hear people coming out of clubs to the hotel. we could hear the next door room residents f#££: like we inside their room. overall, it felt more like a youth hostel than a hotel.

Plussat: Good location and pleasant staff.

Miinukset: No lift and we were on thr 3rd floor. Street parking which was quite expensive and very inconvenient as we had to feed the parking meter every 2 hours in the daytime.

Plussat: It is very close to the cathedral and the historic city. The breakfast was good and they had the best coffee during our stay in France.

Miinukset: It is very small one-way street which can be difficult to find and there was no lift and some interior construction while we stayed.

Plussat: We particularly liked the location and the friendliness of the staff. Rooms were comfortable and the breakfast very nice.

Miinukset: There is no lift in the hotel and carrying a baby up 3 flights of stairs was quite hard work. Parking is quite difficult.

Plussat: We thought the staff gave good service and really tried to make our stay enjoyable,especially when the portable cot collapsed and our grandaughter was given a private room across the hall. good job. Location was excellent for walking or getting out of town to visit other sites.

Miinukset: The outside noise from the bar, but that is something you cannot control.

Miinukset: While, close to the Rouen Cathedral, this hotel is not really in a nice section of town.

Plussat: Hyvä ja monipuolinen aamiainen, ystävällinen henkilökunta.

Miinukset: Huone oli vähän nukkavieru, vanhahtava

Plussat: Cleanliness of the room.

Miinukset: The absence of elevator and heating.

Plussat: Parkkialue lähellä samoin tärkeimmät nähtävyydet.

Miinukset: Kaipaisi vähän piristystä

Plussat: Sijainti loistava, siisti.

Miinukset: Huone tosi pieni ja sängyn patja todella kova.

Plussat: Sijainti lähellä vanhaa kirkkoa ja vanhaa keskustaa oli hyvä.

Miinukset: Aamiainen oli liian niukka. Patonki oli lopussa, eikä sitä riittänyt meille. Tilasivat sitä jostain, mutta koska tilaus viipyi liian kauan, jouduimme oman aikataulumme tähden poistumaan.

Plussat: The staff were very helpful and actively told us about events on in the city that evening and offered to book restaurants for us

Miinukset: It was a little basic - for instance there was no air conditioning in the room

Plussat: Exploring Rouen

Miinukset: Outside noise at night

Plussat: proximity to old town and good restaurants + easy parking. Good rates and good continental breakfast.

Miinukset:

Plussat: Sosiaalinen kissa.

Miinukset: KPH:n suihkun vedenpaine huono. Käytävän sammuneita lamppuja ei saatu korjatuksi, vaan oli haparoitava pimeässä.

Plussat: Excelent location for the main sites. Very comfortable room.would happily stay again, but make sure i packed a glass or two!

Miinukset: Not enough hangers, only paper cups and plastic glasses, and had to ask for extra pillows. Bedside lamps, though very glam, were too bright as bedside lamps!

Miinukset: The room was stuffy, and it wasn't easy to change the temperature...GREAT location. Although it was too cold to enjoy it, the garden courtyard is beautiful and would be most inviting place on a nice, sunny day.

Plussat: It’s in a historic building, 2 min walk to the cathedral entrance along the pedestrian street, an interior is charming, everything clean and in a working condition. The room is not too spacious, but it is very cosy. A coffee machine is handy. The breakfast is wonderful.

Plussat: The helpfulness and empathy of the staff. Exceptional above and beyond kindness

Miinukset: nothing to dislike

Plussat: Cleanliness and location

Miinukset: Noise level was a bit high.

Plussat: This place is very quaint. It is in a great location next to the cathedral and is clean and comfortable despite being obviously very old (and by that I don't mean worn down - I mean that you can tell the building has been there forever but it is well taken care of). There is a nice court yard/patio with a very friendly cat and a nice breakfast. Would stay there again 100%

Miinukset: The key system is a little old, other than that, everything is great!

Plussat: Location great, beds comfortable, quaint

Miinukset: Need more pillows on bed, better towels in bathroom. Shower door that shuts and doesn’t leak water.

Plussat: proximity to city; quaintness of the surroundings

Plussat: It had the nicest room of any we stayed in in France.

Miinukset: Parking lot didn't have enough spaces for all guests to park.

Plussat: Location and ambiance.. It is a typical French hotel and not like a chain hotel at all, individual but well decorated. Bed very comfortable and staff fine, even when we stayed beyond checkout time.

Plussat: The best advantage of this hotel is the location. It is easy walking distance to all sights, shopping and restaurants.

Plussat: Brilliant location just behind the cathedral, breakfast was excellent. Renovation work is currently being done on rooms.

Plussat: Receptionists were friendly and welcoming. Hotel is full of character

Miinukset: No Parking. Carpets on stairs is worn and corridors were needing decorating. Poor signage in hotel

Plussat: Sijainti hyvä vanhaan kaupunkiin nähden. Aamupalahuone ja sisäpiha ovat erittäin viihtyisiä

Miinukset: Hiukan nuhjuisen oloinen. esimerkikis huoneen katosta hilseili maali. Villahuovat peittona tuovat aina miinusta

Plussat: Location. Old French charm. Free use of internet. Breakfast better than expected. Shower facility and bathroom better than expected.

Miinukset: No. For the price, in France, this was pretty good all round. If I tried I could probably find fault, as in any hotel anywhere!

Plussat: Very central and had an old French charm

Miinukset: Parking was difficult

Plussat: very central, nice spacious rooms

Miinukset: parking and possibility to reach the hotel by car

Plussat: Personal touch, very friendly staff, beautiful location.

Miinukset: Nothing, it was lovely, we would stay there again.