Rouen hotellia

Plussat: Hospitality Location

Miinukset: No lift, Very narrow and uncomfortable bathtub

Plussat: Clean rooms, friendly staff, central location and good restaurant downstairs. Typical French breakfast of hot drinks and croissants. Perfect for exploring Rouen.

Miinukset: A bit difficult to find Hôtel only due to poor GPS on rental car. No elevator and stairs are narrow- this was not a fault but just a note to be aware for disabled travelers or those carrying heavy luggage

Plussat: The upper floor room offered a glimpse of the Cathedral. It was quiet at night, it has an excellent location and friendly staff, we enjoyed our stay!

Miinukset: Maybe a bit outdated for a longer stay, but great for one night. A late checkin time would be good too.

Plussat: The location is perfect! Easy walking to shopping, dining and local attractions!

Miinukset: The stairs are narrow and steep.

Plussat: Location is very good. 5 minutes walk to Cathedral.

Miinukset: It was 106F. There is no AC, no fan. Have to leave the windows open to get some air. Therefore, there is no privacy. Also 6:00 in the morning, there are garbage trucks making a lot of noises.

Plussat: Small hotel in the centre of the old part of town so we felt close to the action, which included a son et lumiere show on the nearby cathedral - fantastic. The staff were really helpful and knowledgable.

Miinukset: Nothing.

Plussat: Good location smack in the centre of old Rouen. Restaurant below closes early so it is relatively quiet at night.

Miinukset: Very small basic room.

Plussat: Fantastic location, wonderfull view, very clean and nice room, historical building with climate, helpfull staff.

Miinukset: Plastic cups for tea/coffee were not durable and contact with hot water caused their damage. It would be nice to have more solid cups ...

Plussat: Location, very central

Miinukset: Spiral stairs were not so good for big suitcases

Plussat: Location is perfect, 5 min walk to all major landmarks, windows are facing Palace of Justice, a beautiful building! Breakfast was nice.

Miinukset: Thin walls, could hear every sound inside the hotel.

Plussat: Very very good location. I studied there and I know what a good location in Rouen is. From our room we had a view to Palace Justice. 10 minute walk from train station and walking distance to any sightseeing in Rouen. Room was nice and clean. I will definitely stay there again and would recommend to others with limited budget.

Miinukset: No elevators. Reception desk doesn’t works 7/24, though it was not a problem for us.

Plussat: The location is fantastic - right in the middle of the historic city centre and opposite the stunning Court of Justice, one of the most beautiful late medieval structures anywhere. The hotel building, from the same period, is quaint and charming. As things go in France, the breakfast was above average.

Miinukset: The wifi did not work properly (save in the staircase, not the most convenient of options...) and the room furniture was very flimsy indeed and certainly not 'design', as rather boldly stated. No staff on location on a Sunday night - all I got was a room key, in sharp contrast with the services mentioned on the web.

Plussat: Very well placed in the center of the old town, behind Palace de Justice, a short walk from Cathedral and metro stop. Clean modern room in a nice old building. Very good price.

Miinukset: Rooms at second, third and fourth floor without elevator and narrow staircase. Good only for people travelling light. No reception when the bar below is closed. No WiFi in my room even if a router was in the corridor, but good in the bar. Some small maintenance problems

Plussat: Autotallipaikka. Vesipullot huoneessa.

Miinukset: Ei ollut ilmastointia. Huone oli todella kuuma. Myös jääkaappia kaipasin.

Plussat: Aamiainen oli hyvä. Kaunis sisustus

Miinukset: Parkkihallin löytäminen oli haaste!

Plussat: Location and ambience

Miinukset: Lack of air conditioning in the room and the queue for the coffee machine at breakfast

Plussat: The staff was extremely helpful and kind.

Plussat: The ambiance, location, and friendliness of the staff

Plussat: The location was excellent! When we arrived the receptionist was very helpful

Miinukset: Room was small and needed more ventilation. Staff on check out had previously made a mistake with our bill and were not at all apologetic

Plussat: Simply the best hotel we have ever stayed.

Miinukset: Nothing.

Plussat: The location was quaint and historic looking. The hotel was surrounded by the cutest outdoor restaurants and local businesses. The breakfast was very good.

Miinukset: It was different not to have any air condition. They did provide a fan though.

Plussat: Excellent breakfast. We were unaware of the Literary context when we booked but were amazed by the attention to detail and the availability of the most interesting books for sale and the audio books which I had been looking for for some time.

Miinukset: It was so good that we did not even consider what might have been improved. Since we will be returning, we will consider that question then.

Plussat: The location

Miinukset: No aircondition in the rooms. Towel n the bathroom was dirty. Room was small

Plussat: Clean, comfortable rooms. Convenient location in the center of town. Outstanding breakfast.

Miinukset: Indoor parking garage is a super tight squeeze. We were given a parking spot that was nearly impossible to access with our SUV. Upon complaining, we were offered an alternate outdoor parking spot outside the hotel entrance. There were only 3-4 spots available in total, so we felt quite fortunate and relieved for this accommodation.

Plussat: Great location. Love the literary concept. Nice touch with the welcome water bottle and sweets.

Miinukset: My negatives are mostly personal preference and even with them, I’d stay at this hotel again. The mattress was too soft for me personally and the pillows were too thick. Also, with Europe going into global warming like the rest of the planet, it’s time to get AC installed. Finally, this is a general gripe with all dog friendly hotels that charge a dog fee — if you’re dog friendly, then be dog friendly! Don’t charge a per night fee just to make extra money.

Plussat: Everything else was good.

Miinukset: Needs air conditioning

Miinukset: Difficulty in parking the car.no aircon

Plussat: Great location, great spacious studio apartment. We have 3 children, one of the double beds was enormous so we all had a comfortable sleep. Excellent location for walking into and around Rouen.

Miinukset: Roadworks meant we had to park at the train station, which was a little bit of a faff but not a deal breaker.

Plussat: The property was clean and Phillipe welcomed us with lots of information about Rouen activities that we really enjoyed. It was small but nicely decorated especially the kitchen.

Miinukset: The bed was uncomfortable and it is a walk uphill from the train station

Plussat: Location with the bonus of private and secure parking. Well equipped studio.

Miinukset: Bedside tables would have been nice but there was not enough room.

Plussat: We had a wonderful 2 nights stay at Ermitage bouquet in the end of May. The room was very specious and beautifully decorated. We were met by the hostess, she showed us the room and explained about the check-out. Ermitage is within a walking distance to the beautiful historical part of the city, also very close to the train station, where we found one of the best patisseries and enjoyed our breakfast there. Would definitely come again.

Miinukset: Would be nice to have some lights in the drive through corridor to the parking place. It was okey during the day, but very dark in the evening.

Plussat: The size of the room was okay, better than expected. Phillipe takes time to talk with you, he really wants to tell about Rouen. Good coffee on the room and very big towles in the shower. Philippe really is a good host! Thank you Philippe!

Miinukset: It's not a big problem, but we've booked this place for parking at the facility. After booking and confirmation was the story that parking at this time was not possible because the main road is under construction. Philippe however arranged free parking at the station, a 3-4 minute walk from the facility, that was great! A temporarily problem, but still it would have been better if we knew this from the start.

Plussat: It's not a hotel room, it's a studio with kitchen and a bathroom. Our host Philippe welcomed us very friendly, he gave us a virtual guide through the city, pointing the interesting places on the map. The car was parked behind the building; very safe. We only stayed 2 nights, we could have stayed longer.

Miinukset: Walking back from the city is a bit of a climb, we're Dutch, not used to climbing. But there's a bus driving through the street, so you don't have to climb if you don't want to.

Plussat: Careful about the room but some are still in an old and enjoyable style. Others are more modern and better equipped but less charming. The staff was really nice and it is easy to check in overall.

Plussat: Close to the Train station, bouloangerie and supermarket. Olivier (host) communicated well and was there to greet us on arrival. The property is 10 minute from the center and via a lovely park which was our pitstop whilst the kids enjoyed themselves on the climbing frames.

Plussat: Excellent location and all staff extremely friendly and helpful.

Miinukset: Only thing that could have improved our stay is to add the/coffee facilities in the rooms.

Plussat: Good location and lovely room.

Plussat: Everything you expect from a good budget hotel. Clean, friendly staff, comfy beds and decent breakfast

Miinukset: Can’t think of anything

Plussat: The room, shower room and bed were very good. I wasn't disturbed at all - it was very quiet. Air conditioning was effective. Breakfast was varied, plentiful and good value for money. If you want a cooked breakfast, though, you may be disappointed as there is only the option of boiled egg or toast. I liked the fact that the hotel had a public access pc as I didn't have a smart phone. When it crashed on one occasion, the staff member took me over to the next door Mercure Hotel and asked if I could use theirs. This and other members of staff were very helpful. I could buy a late night drink of tea or other drinks during the day from the bar as well as a quick lasagna snack on one occasion when I didn't want to dine out.

Miinukset: I did know this in advance but still chose to stay there as it was the best option for me. It is a bit of a walk to other restaurants and is a bit of a trek to transport options -maybe not if you are young, strong and not carrying a rucksack on your back! You can eat next door at the Mercure restaurant which I did on one occasion and although it was pricey, it was delicious. You can walk to the cathedral and centre of the old town which is fine most of the time but if you are tired, you need to walk a few minutes to a neighbouring square and get one or two buses/metro. (I chose to get a taxi to and from the train station with my luggage although you can get there by metro/buses if you manage to get information in advance. The taxi fare is between 8 and 15 Euros depending on the traffic. To use a card, you need to pay a minimum of 15 Euros and not all taxis have the facilities for this.)

Plussat: Well located with secure parking. A short walk to the old town, really helpful receptionist who advised us on the best areas to eat etc. Very comfortable bed, nice and clean.

Miinukset: Shame there is not tea/coffee making facilities in the room.

Plussat: The breakfast and location were great the room was comfortable.

Miinukset: The checkout was poor . The gentleman wanted to recharge although I showed him the bill he messed around for ages then didn’t give us parking ticket to depart . The lady who checked us in was great and very helpful.

Plussat: Excellent secure parking, short walk into town for a wide choice of restaurants

Plussat: Nothing

Plussat: Aamiainen kuului hintaan ja oli oikein hyvä, varsinkin kun vertaa ranskalaiseen yleiseen tasoon. Oikein hyvä sijainti. Siisti. Sopivan rauhallinen. Henkilökunta asiallisen avuliasta.

Miinukset: Omalle autolle ensin vaikea löytää parkkia; heti hotellin vieressä ei kaduilla ollut tilaa, ja parkkeeraaminen hyvin kallista. Hotellilla myös kellariparkkihalli, mutta ERITT ahdas ajaa, ja ERITT kallis säilyttää auto. Eikä henkilökunta (osannut/halunnut) neuvoa minne auto kannattaisi parkkeerata; läheltä löytyi lopulta hyvin ilmaistakin parkkitilaa, toki vartioimatonta. Hotellilla ei ollut omaa ravintolaa, pieni baari respan yhteydessä tarjoilultaan hyvin vaatimaton.

Plussat: Great Location, Parking, Good Price. All in all very good.

Plussat: Breakfast was good and varied selection

Miinukset: No evening meals on weekends. This is a business hotel and this should be shown more prominently on site. Spent a very sleepless night due to hot weather. No airconditioning in hotel and no offer of a fan. Weather was forecast.

Plussat: Location 4 miles from city centre and was ideal for us as we were travelling on. Our evening meal in the restaurant on site was excellent. As was breakfast. The quality and choice of the food was superb and was extremely good value for money. The staff were lovely and the hotel was spotless.

Plussat: We have stayed here before, and like the location which is out of Rouen centre but has lots of facilities ( restos, MacD's, supermarket & shops) nearby

Miinukset: The stay was spoiled by the bed having heavy plastic matress covers ... ughh so old fashioned and uncomfortable

Plussat: Friendly staff and convenient location.

Miinukset: Nothing.

Miinukset: The restaurant was closed on the Friday evening which seemed strange and inconvenient.

Plussat: A simple place.

Miinukset: Small and very dark rooms, no light apart from tje bed lights and in the bathroom. The bathroom in one of our two rooms wasnt very clean.

Plussat: Location

Miinukset: A little old fashion

Plussat: The location is great for me

Miinukset: surroundings are a little industrial

Plussat: Nice layout. Clean. Was being painted outside but staff apologised. There was no interruptions us anyway.

Miinukset: It was all good

Plussat: Perfect stopover between Uk and southern France

Plussat: Only the two receptionists were nice and polite.

Miinukset: The director is absolutely not flexible and is rude. He refused to cancel our reservation made by mistake after only 5min. No negotiation possible. No way to talk to him directly. He ruined our stay in Rouen. No AC in the rooms for a 3stars... such a shame.

Plussat: Approach of hotel staff. Excellent. Advising, helping with arrangement of local transport, recommending nice places for dinner.

Plussat: The location was the best part of this property. It wasn't a beautiful area; it was more commercial. But just around the corner put us right into the historic heart of Rouen. Everything was clean and the housekeeping was very good. Staff were all friendly.

Miinukset: The carpet in the room was due for a deep cleaning or replacement. It would have felt better if it weren't carpeted. The bed was a tight fit. A bit noisy early in the morning with trash or other trucks and also in the evening with young nightlife nearby.

Plussat: Location was great

Miinukset: While The location is very good, very close to the centre, there is no air conditioning and as the temperature was very high, there was a heat wave, we called reception to ask for a fan, to be told "no". I really think fans should be available in the rooms in the summer. We spent a very uncomfortable night, and hardly slept, as we left the windows open for air, which there wasn't really, and when we did manage to nod off, were woken by people and scooters etc passing outside. A fan in our room would've made a huge difference. They should invest!

Plussat: Staff OK at breakfast

Miinukset: The lifts were broken, the noise starting at 4.30 a.m. was terrible. Bed not comfortable, no air con. Not good value

Plussat: Breakfast was ok...location good and staff was helpful...I knew there would be steps...parking was free and staff was helpful with thst

Miinukset: Rooms was small

Plussat: The location is fantastic. Easy walking distance to EVERYTHING! Bed was very comfortable and the room was spacious enough for two people with large suitcases.

Miinukset: They did not provide an iron nor did they have one to borrow. I had a suit and dress shirts that needed pressing for a fancy dinner and was unable to properly press them, needed to steam in shower.

Plussat: Efficient and clean

Miinukset: N/a

Plussat: The location was excellent as was the breakfast. Everything was very clean and staff were helpful.

Miinukset: The rooms were quite small and noisy.

Plussat: The location was excellent for exploring the Old Town. It was easy to find walking from the station with luggage - all down hill. On the return, we took a taxi because it was only a five minute drive, but well worth it with luggage. There were two pillow options! This was lovely because all of the hotels I stayed at prior had given me a headache, due to being too tall, firm and uncomfortable.

Plussat: Communication was good despite the owner being abroad. The location is perfect, right in the centre of this stunning city, in between two cathedrals.

Miinukset: The first photo on booking.com is misleading; it led me to think there was a sofa bed in the living room as well. The check-in process happened a bit in a hurry. There was quite a narrow timeframe (which is hard to estimate when you're on holiday) and we were a bit late because parking turned out to be a bit difficult with all the one-way streets. You have to supply a credit card and sign a form, in case you damage anything or didn't clean the apartment properly. Because of the hurry I didn't really know what I signed and what amount we were talking about to be reserved, so later on I felt quite bad about that cause it felt somewhat shady. It turned out to be fine though. I had already read in reviews that you have to clean the apartment yourself when you leave. There is a lack of instructions on this however, it was all quite vague to me.

Plussat: Lovely decor and fab location

Plussat: The location was great The apartment was absolutely gorgeous The bathroom was a good size and super clean The host was very accommodating in meeting us to gain entry to the apartment and in our check out time which we really appreciated.

Miinukset: For the price of the apartment at £145 for one night we didn't expect to have to make up our own bed with sheets and covers and then be told to make sure we stripped it before leaving and clean up. Shower gel, shampoo or even just soap in the bathroom would have been useful - as it was an apartment we were expecting it to have everything we needed for a quick stay. There was a fabulous coffee machine in the kitchen but no coffee or any basics that you'd expect for the price really.

Plussat: Brilliant position in Rouen eclectic lovely apartment v comfortable and quit at night surprisingly. Great welcome from the owners brother,

Miinukset: Nothing all good

Plussat: Very close to all the sites that we wanted to see

Miinukset: Nothing

Plussat: Right in the city center. Very cozy

Miinukset: Steep stairs, third floor. Very uncomfortable bathroom because of the roof, you can’t stand up straight when you wash yourself)))

Plussat: The location was the best thing about it, right in the center of town and close to all the sights

Miinukset: Outside door closes at 21:00, and no air conditioning

Plussat: Great location and accommodation

Miinukset: Parking in Rouen whilst plentiful is limited to vehicles of 1.8 or less

Plussat: It was a very relaxed atmosphere. Nothing was any trouble. The courtyard area is perfect for a drink and a natter, surrounded by well tended plants and visits by little birds. It is ideally situated for taking in the sights.

Miinukset: I don't think I can think of anything that I didn't like. I would definitely stay here again if I returned to Rouen and would highly recommend it.

Plussat: All aspects of the hotel were excellent. Location, room, staff and breakfast. They also subsidised the parking (which was located just minutes away. Will definitely use the hotel again.

Miinukset: Nothing!

Plussat: Location. Old building of the hotel. Breakfast is the best!

Miinukset: My room was quite small. Parking is not free. I was charged by hotel 7€/night.

Plussat: Great location to museums, cathedrals, parks, shopping, grocery store and eateries. Short walk to the main train station. Quaint courtyard with the half timber style.

Miinukset: Breakfast was pricey for what you get. Can do better at one of the many nearby cafes or bakeries.

Plussat: Lovely old quirky hotel although stairs were hard and no lift. Intimate courtyard atmosphere -a lovely place to have a coffee or drink. And such a convenient central position in the old town. Much enjoyed our stay. First class breakfast.

Miinukset: The stairs! Room on the small side.

Plussat: Manager very friendly and helpful. The courtyard and the entire property just oozes charm! It is very central on a mostly pedestrian street. Good neighborhood and location.

Miinukset: No air conditioning. Toilet paper in sheets, not rolls.

Plussat: Centrality. Homeliness. Welcoming

Miinukset: Nothing

Plussat: Comfy beds

Miinukset: Parking was a long way from hotel as hotel parking was fully

Plussat: Large room - good layout. Very comfortable for a stop over.

Plussat: Good size room, good breakfast & they locked our bikes away for us.

Miinukset: Nothing.

Plussat: Great to have a family room with a dividing screen

Miinukset: Air conditioning was ineffective and the busy road meant we couldn’t open the window to cool the room without being kept awake

Plussat: Lots of room. Quiet location Great breakfast.

Miinukset: Had to park outside as parking was full.

Plussat: It was right for 4 adults but generally acceptablr

Miinukset: There are openings in the swinging doors to the shower area that created a problem with privacy. We had two teenage girls and two men.

Plussat: Great breakfast, good to have a microwave, fridge and kettle in the room. Parking was convenient in the basement.

Miinukset: There was a small and damp smelling pod bathroom with a sink that didn’t drain properly. There was only a small window which overlooked an unkept messy overgrown courtyard. On arrival it’s tricky to find the reception area and we had to drive around the building complex a few times.

Plussat: Very fresh, modern and clean. Smiley helpful reception. Clean, modern rooms, great for families. Set up like an IKEA showroom. Quite quirky. Very good value.

Miinukset: The underground parking is very very tight. No air con.

Plussat: Great location , easy in and out, perfect stop over for journey further south

Plussat: Great location and family rooms

Miinukset: Rooms are stiflingly hot and nearly impossible to sleep in even though it was cool outside. The AC doesn’t work at all. We’ve stayed here before and it was the same so not just a one off. The pillow was also awful, like a sack of cotton wool balls!

Plussat: Very little. This is only slightly above IBIS in quality and had several of the same design items in the rooms as IBIS Budget.

Miinukset: The profile says "parking" - in reality the hotel only has 20 spaces, and those are almost always full we were told. The counter staff told us and the next three customers who showed up while we were checking in "find your own space on the street" -- which in Rouen is both very hard, and far to likely to have your morning start with a new dent in the car. The room we were given was 1/2 the size of the photo. Really amazing how it looked sort of the same layout...but was so cramped we couldn't move around. The bed's weren't the same size as in the profile. When we showed the counter manager the photo and description differences with the promised room and the reality, the response was "I don't write what is on the websites, so can't help you." Very much a vacation fail.

Plussat: Very friendful and helpful owner, lovely breakfast, impressive newly refurbished and modern room, spacious and comfy.

Miinukset: Nothing.

Plussat: The manager of the hotel was very polite, helpful and friendly. We came to the hotel after check-in time and they stay for us to get us into the hotel.

Miinukset: The smell in the hall was not good. But there wasn’t any unpleasant smell in the room. I think the price is slightly overstated for such hotel.

Plussat: This small hotel feels a little cramped when you enter, but then, it is only a first impression. The family room for four was spacious and modern, in what looked like a recently refurbished annex, and the hotel's location is quite good, within walking distance from the river and from the city center (about 5 minutes to the impressive cathedral). There is very good speed WiFi and onsite parking (not covered but closed). Breakfast was included and good quality. The lady who welcomed us was really nice.

Miinukset: One little note of caution for disabled travellers or those with bulky luggage: there seems to be no elevator. The hotel was a little expensive, but considering we were four, and it was the weekend of the National Day, it was probably not bad at all.

Plussat: Location & friendly staff

Miinukset: Parking was ‘tight’ but locals seem to be able to handle it well.

Plussat: Very clean, great location and very helpful in providing the little things we had forgotten.

Plussat: They have refurbished rooms which are only a little extra and well worth the additional cost.

Plussat: Great location- superb staff. The parking was very good - on site and not too expensive. Make sure you reserve a space. The family room was modern and really well set up. Thank you Hotel Quebec!

Miinukset: The room was warm there was no air conditioning and the central location meant that the windows open was a little noisy. This would be fine but - They provided a duvet but no sheet so it was very warm. Also there was only one pillow per person which wasn’t ideal.

Plussat: located literally minutes away from restaurants, bars, Notre-Dame cathedral, the river - perfect! staff were so friendly and helpful, recommended a wonderful restaurant nearby for dinner, gave us the option to upgrade our room (for 12 euros!) but were not pushy at all. just completely exceeded our expectations.

Miinukset: nothing!

Plussat: Good location. Friendly staff. Clean. Comfortable and modern room. Tea making facilities.

Miinukset: O air con or fan.

Plussat: Great location and very clean . Just been refurbished. Staff very accommodating and spoke English. Would stay at this place again

Plussat: The location

Miinukset: The shabbiness and standard of cleanliness of the hotel

Plussat: The location was convenient. I liked the old world feel of the hotel.

Miinukset: The price was high for what was offered. The bathrooms could use to be modernized. Having a room on the 3rd floor, a fan or two would have been welcome. It was hot in the room and we needed to sleep with the doors open.

Plussat: Sosiaalinen kissa.

Miinukset: KPH:n suihkun vedenpaine huono. Käytävän sammuneita lamppuja ei saatu korjatuksi, vaan oli haparoitava pimeässä.

Plussat: The hotel instructions for parking were very accurate.The reception area and courtyard area was very inviting. The hotel had a shabby chic design.

Miinukset: The reception was not very welcoming and the staircase to our room was put the 'shabby' in the shabby chic.

Plussat: There were clean sheets, no ac and no help with luggage etc. the attitude seemed indifferent at best. Parking for hotel was municipal lot 3 blocks from the room

Plussat: The location was excellent. Staff friendly. Lovely quiet courtyard to relax in.

Miinukset: I don't think my room or my adult son's room could have been any smaller if they tried! Both were doubles. (Two people in each room) I could not even close the en-suite toilet door. It was a small folding door that could only close half way. I could also hear other people using their toilet and the flush. Overall, the hotel is okay for an overnight stay but way overpriced for the size of the rooms.

Plussat: Location

Miinukset: No air conditioning

Plussat: This place is very quaint. It is in a great location next to the cathedral and is clean and comfortable despite being obviously very old (and by that I don't mean worn down - I mean that you can tell the building has been there forever but it is well taken care of). There is a nice court yard/patio with a very friendly cat and a nice breakfast. Would stay there again 100%

Miinukset: The key system is a little old, other than that, everything is great!

Plussat: Quirky, with charm. The bedroom was comfortable and nicely decorated. The courtyard was a lovely place to sit and relax.

Miinukset: Mid week but was still a bit noisy at night. The communal areas are a bit tired.

Plussat: A lovely old property on a very quiet street. The courtyard is great for quiet reading and the room was spacious with a comfortable bed.

Miinukset: Our room was stuffy and there was no fan or air-conditioning. A fan would have made it much more comfortable.

Plussat: what a fantastic location - makes up for the lack of modern amenities

Miinukset: needs some modernisation - but lets face it your never in the hotel as there is so much to do outside and around

Miinukset: The bathroom was tiny - no room to turn.

Plussat: Clean and tidy convenient stop off spot, walking distance to restaurants on the river.

Plussat: Parking

Miinukset: Best of the 3 ibis we stayed In through France, once again the air con is terrible, will not stay in ibis hotels again.

Plussat: Hotel is central and has secure parking.

Miinukset: My credit card was charged for two breakfasts that we never had and I am struggling to get a refund, despite many requests.

Plussat: V good location & breakfast pleasant. Room comfortable. Effective air-conditioning.

Miinukset: Bit expensive

Plussat: Absolutely nothing

Miinukset: I didn’t like anything in this hotel

Plussat: Good location with short walk to the restaurants & bars on the river side, and also short walk to the fabulous old town and cathedral. Rouen is a great place to visit ... loads happening for every age. We were on motorbikes.

Miinukset: It’s an old ibis hotel with old an air venting system in the rooms ... that doesn’t work!! All 3 rooms my group had suffered hot rooms even though though the air fan was set to cold and high speed fan. Had to open the window to try and cool room down.

Plussat: good breakfast good location to walk to old city and cathedral, and the river front. lots of restaurants within 10 minutes easy and convenient parking for 8 euro per day air-con

Miinukset: lift wasn't working temporarily room a little small and dated

Plussat: Nothing at all parking expensive

Miinukset: No lift to and from car park. Not Ibis standard like we are used to. Needs updating.

Plussat: Great location, secure parking.

Miinukset: Hotel carpets a little tired.

Plussat: Very central easy walk into Rouen Extremely hot, we were given free Evian sprays to keep us cool

Plussat: We liked the size of the rooms and the location. As we arrived late we had an interesting experience to acces our rooms: very accommodating and to recommend.

Miinukset: There was not ventilation because the building is old. Because of that there wasn’t enough oxygen if the windows weren’t open.

Plussat: The location was perfect for local vieille ville, cathedral, cafes, museums etc. On the main street, but parking was easy there. The decor was great as a kind of fun trip back to the Bonaparte era. The staff were mostly very nice and helpful. The room had kettle, tea/coffee.

Miinukset: Nothing really, except a small fridge would have been useful.

Plussat: Centrally located. Easy to find. Not too expensive.

Miinukset: The room had a really bad smell of some chemical. I guess they recently refurbished the whole thing and it was a smell of paint or glue, but opening the windows didn't help much.

Plussat: Great reception upon arrival, Location and that's all it has to offer

Miinukset: Hallways are dark and a bit damp smelling, everything closes at 8pm so no bar, food or anything else . Our room No 42 was adequate and reasonably decorated but noisy from the street ! No air con on a hot day but that's our fault for not looking properly. Wouldn't stay there again.

Plussat: The location, just round the corner from the old gothic Catholic church was excellent. The town centre and Notre Dame were close by as well. Tiny room but large comfortable bed.

Miinukset: We were allocated an inside room that looked into a tiny courtyard that was about the dimensions of a lift shaft. The window of our next door neighbours was within touching distance and one of the residents, a woman, was loud and talkative making it a compromise to open our window in the stifling heat.

Plussat: Great location to explore the old section of the city.

Plussat: Perfect location. Close to centre, close to station. Easy check in even after check in hours. After discount good value for money .

Miinukset: Hotel is a bit out dated , needs some renovation. However, we booked it with discount , so for this reason it was good value for money . There is no air conditioning, so we needed to open windows since it was very hot. However, hotel is on a drive street , so there was some noise from it and from the bar across the road.

Plussat: Location of the hotel is perfect for exploring Rouen and secure parking a 2 min walk away. The reception staff were helpful and friendly. The bed linen was clean and comfortable. The shower although dated and worn worked well and the mirror was big and well lit. The room appeared to be clean.

Miinukset: The decor was dark, dated and tatty with Napoleon as the theme apparently. We booked a double and triple room. The double room was decorated in what can only be described as padded cell wall paper which was peeling off in several places. The paint in the balcony was peeling and the table lamp didn’t work. The bed was listed as a double bed but was actually 2 singles pushed together, although it was comfortable. The triple room bathroom had mould around the shower and the toilet did not flush and had to be initially manually filled with water. Again the bed linen was comfortable as were the beds.

Plussat: central location

Miinukset: Very noisy at night on street

Plussat: Hyvä sijainti, erinomainen aamiainen ja mieluttävä henkilökunta.

Miinukset: Huoneessamme ei ollut ilmastointia

Plussat: Price

Miinukset: The airco was totally insufficient. The beds upstairs were hot like hell with airco set at 15C !

Plussat: Nice large double bed. Breakfast was better than expected.

Miinukset: It would be nice to have both a hand towel and a bath towel but there was only one.

Plussat: Breakfast was good

Miinukset: Was surprised no reception open. Had trouble with check in machine. Never seen one before.

Plussat: How easy it was too book In.

Miinukset: There was no coffee available when I got there, reception closed, and nothing in room

Plussat: B&B are our go-to chain for French family road trips. Convenient, clean, excellent value for money, late check in no problem, very easy.

Plussat: Clean friendly and calm

Plussat: Just off main routes , new modern rooms, great showers :-)

Plussat: bed linen is very clean you can check in at any time

Miinukset: air conditioner didn't work we can't sleep and staying the room, very hot!!!

Plussat: The Security Guard was amazingly helpful in the middle of the night showing us what to do and where to go. He even spoke in English to help us more when we were trying in broken French. So hospitable and friendly. The room was plenty of space for four of us to sleep - two singles up some steps and a double on the ground floor. Good hot shower, very clean room with fresh, clean bedding, free WiFi and tv.

Miinukset: Nothing

Plussat: Good location for overnight stop. Good parking.

Miinukset: Bathroom small & could do with refurbishment.

Plussat: -good location (if you travel by car is easy to get hotel) there is underground private parking ,costs 7eur per day, but you can find free parking zone near. -good breakfast, really good! with different sorts of cheese -just in front of hotel there is a big trade center where you can find some cafeteria for breakfast as well -it's easy to get city center, around 10-15 min walking. -polite staff -clean room, clean new bathroom equipment

Miinukset: -poor Wi-Fi signal , even at reception it was poor. Enough only for sending text messages,but for opening e-mail or sending pictures unfortunately no.

Plussat: The staff were very friendly and helpful. The night staff member was expecting me and he even came out and guided me to the hotel. There were some road works and I could easily got lost.

Miinukset: I was not notified that the hotel had retained 150 euros from my credit card. The transaction was cancelled by my bank. I still did not confirmation that they had done so. Can you help please?

Plussat: it was as expected

Plussat: Erittäin mukava ja auttavainen henkilökunta respassa. Hyvä aamiainen ja parkkihalli hotellin alla.

Plussat: Very friendly staff, walkable to transit and down town, clean and comfortable room.

Miinukset: Could not connect to the internet for the majority of the stay.

Plussat: Ibis-tyyppinen huone. Henkilökunta palveli nöyrästi, vaikka saavuimme myöhään. Parkkihalli alakerrassa. Rauhallinen sijainti.

Miinukset: Vaikea löytää sateella, mentävä "puskan" läpi ja suoritettava rohkea lähestyminen pomppujen kautta.

Plussat: Easy parking. Near the tram into centre of Rouen.

Plussat: Clean and friendly staff Public transportation is very close

Miinukset: Everything was good

Miinukset: Currently, access is almost impossible due to road closures connected to the tram works. We had booked a night for our return journey, we are now looking for an alternative.

Plussat: Great staff, great breakfast and very quiet.

Miinukset: Access restricted by road due to road works right outside, which isn't the fault of Ibis but... poor signage caused us to have difficulty reaching hotel.

Plussat: Was convenient to old Rouen. Air conditioned.

Miinukset: Extremely small room.

Plussat: Never recommend this hotel.

Miinukset: The stuff is not friendly at all and they glanced at me but never say hello. The elevator is too small to accommodate our buggy but they didn’t help bring our luggage even if there’s are little kids. It’s cheap but never stay here. Even there is no parking in this hotel.

Plussat: It was convenient for parking and walking distance to lots of restaurants, bars and shops.

Miinukset: Rooms were small and very hot

Plussat: Nice clean room, friendly, helpful staff & good location for walking to sites, restaurants& train station.

Plussat: Helpful staff nice and clean room

Miinukset: Everything ok

Plussat: The position of the hotel!

Miinukset: Very soft bed , nit recommended for people with back problems.

Plussat: Location of the Hotel

Miinukset: Parking costs

Plussat: Good choice of food, pleasant clean dining room, friendly staff. Not bad value.

Miinukset: hot in room - a fan would have been nice

Plussat: Reasonable continental breakfast, and although basic rooms they were very clean and comfortable. Great location! And car park was just round the corner.

Miinukset: Bit hot (we were at the top of the hotel) and a bit noisy, but it was summer and we had to have the window open

Plussat: Great location. In a lovely city.

Miinukset: Smelly awful rooms. Dirty carpets. Ordered a travel cot when arrived realised hadn't been given one. Plumbing in bathroom very smelly.

Plussat: THE LOCATION IS GOOD................THE BREAKFAST IS TOO EXPENSIVE...........AND WE HAD TO LEAVE THE ROOM BEFORE 11H AM THE LAST DAY OTHERWISE....... THEY BILL A TAXE........TO PAY AS A SUPPLEMENT.......THAT IS REALLY NO CONVENIENT AT ALL...

Miinukset: breakfast is very expensive 9.80euros per adult...........