Comfort Suites Round Rock - Austin North I-35

Price

Make a better breakfast and have less of a smoke smell in the non smoking room. A/C system did not work but fortunately the weather helped it stay comfortable.

Being Renovated

It was inexpensive

The hallways were being painted and it was a bit messy. I am sure that once the work is done everything will be cleaned-up, but meanwhile it looked fairly trashy.

Nothing worth noting

Poor experience with front desk. No manager on duty at 9 am for checkout. Had issue with guaranteed rate, and they charged me $20 extra, due to a glitch in their system, but nobody would or could do anything to correct the problem. Now I have to take it up with my credit card company to see if they can do anything.

Horrible!

When we got to the second floor, where our room was located, we noticed that there were a group of construction men just laying on the floor at the end of the hall. The hotel staff member on duty was fully aware of this group, but made no attempt to remove them or explain why they were all sleeping in the hall. We decided to get a refund and went somewhere else.