Sheraton Grand Sacramento Hotel

No one to take car on arrival, front desk did not provide information in internet use, needed to repeat information (sense front desk staff not focused), the key to the door did not work, low floor assigned though that was less significant.

The bed was nice

The scenery wasn’t great, one of our lamps weren’t working and that was the lamp my wife needed the most at the time to put on her makeup which had the mirror. The restroom was too cold and didn’t have climate control. The most worst experience was at dinner downstairs when we had reservations. We were the first ones there and ordered and we were the 4th couple to have our meals come out while the others ate. We had to complain a few times to check where our meal was. It took almost two hours to get our food. We were just comp our first drinks. After seeing the fireworks, we got back to order room service and that took 40 minutes just for a small pizza and a slice of cake! Not very satisfied with this experience at all