St. Louis Union Station Hotel, Curio Collection by Hilton

The hotel itself was beautiful.

Two weddings and a rehearsal dinner were taking place the weekend of our visit that I was not made aware of. I booked this particular hotel because of the renovation and wanted to be able to enjoy the highly advertised light show in the main bar/lobby and enjoy the beautiful architecture of the hotel. We arrived Friday evening and enjoyed the main bar/lobby area and dined at the hotel because of weather. But the next day, when going to breakfast a huge portion of the hotel was blocked off with no access by hotel patrons to the main lobby, the access downstairs to other venues, the "market" to get snacks/coffee, because of these events. I would have not booked this hotel had I been made aware that many areas would be off limits to paying customers. I had to make 4 requests throughout the day for regular pillows Saturday (I'm allergic to feathers) and after being gone all day on Sunday, we come back and our room still had not been cleaned and no clean towels available. When directed to the bar or sitting areas on the main floor of hotel- the only areas that non wedding guests were allowed to go- other than their room- you could not have a great conversation because of the band music was so loud. I spent quite a bit of money for this stay and very disappointed. I am not upset that someone booked their venue at this hotel, I should have been told that there were events booked for the hotel that would not allow us to use all areas of the hotel- especially the main bar and lobby that was so highly advertised. We had friends that met us and they never even got to see the man lobby until they checked out. I can't recommend this service- you really are just trying to book as many rooms as you can!