Saint-Malo hotellia

Plussat: I love this hotel, it would be impossible to be made more welcome! Quite often I begrudge the cost of a breakfast but at Hotel Ascott everything is fresh, delicious and served with such style. Worth every centime.

Plussat: Very helpful host with local informatio

Miinukset: Shower/bath a little awkward to get into for older persons

Plussat: The welcome, the room and the staff were excellent. The breakfast and coffee were really good and tasty. The location was fine being close to the ferry terminal. We were going to arrive later than the time stated in the conditions but phoned the owners who said that it would be fine and they waited for us before locking the gates for the evening.

Miinukset: Everything was good

Plussat: Its old world charm and friendly people

Miinukset: An old fashioned elevator would have been nice ... stronger wifi and tv channels that had signal would also be nice

Plussat: Lovely room with great bathroom. Friendly hosts. Nice neighbourhood in a stylish area. Dog friendly.

Miinukset: You select a room and pay for it but always get the same room if travelling with a dog. Understandable entirely but feel pricing policy shouldn’t mean you are paying for a say a superior one stay and a standard the next, when you get exactly the same room.

Plussat: Nothing

Miinukset: Room so small we had no place for luggage or clothes. No tissues, no Do Not Disturb sign, very minimal. We checked out after one night.

Plussat: The lift, helpful English speaking owner, chance to be in the old town

Miinukset: We had two bright lights outside our room which were reduced, but not totally, by the curtains.

Plussat: Excellent hotel inside the walls. It is also small one. We had a room( superior) with toilet, shower and safe , fridge, coffe maker. Good quality mattress. Enough space. Inside the walls everything is tiny, like the old and slow elevator, but we were happy it working as I am handicapped. Breakfast which served in grand floor , was really more than what we expected. Fruits, juices, croissant, different type of cheeses, good jams, yogurt, and good coffee.every thing in best quality. It is a family running hotel, but more seems to warm and friendly B&B.Patricia and Philipe , the owners friendly welcoming persons . They help their guests for all they need , hints, parking place. There is a parking near hotel that we were lucky enough to find a space each night. Much appreciated Patricia and Philipe ,recommended and we hope to come back.

Miinukset: Only minus was poor wifi in ( we stayed in third floor) .

Plussat: Great location within the walls of Saint Malo. Easy to park the car outside the walls. Lots of restaurants nearby and interesting places to visit such as Dinan, Dinard and Cancale. We loved the beaches too. The hotel was very welcoming. The breakfast was wonderful offering a really wide range of food. Our room was comfortable and clean and offered good value for the amount we paid.

Plussat: Staff, location, quiet and owner ran it

Miinukset: Needs common area upgrade, but the had been updated.

Plussat: Small boutique hotel centrally located. Lovely owner was very welcoming. Excellent breakfast. Room was sufficient.

Plussat: very nice couple who own the property. the location could not be better. small but comfortable room and bathroom. very comfy bed! Breakfast was fine, a bit expensive for the options, I'd probably suggest going for a pastry (kouign amman!!!!) and a coffee at a cafe.

Plussat: Nice place good breakfast great hostess

Miinukset: Rainy season

Plussat: the very helpful proprietors. Parking and location.

Plussat: the breakfast was good and more than expected. The earl grey tea was very good.

Plussat: Very friendly and exceptional staff. Great location. Very nice breakfast. Room was extremely clean and the bed very comfortable.

Miinukset: Wifi was intermittent. I am told that it was due to a problem outside of the hotel; however, it was unavailable for most of our 24 hr stay.

Plussat: Great location within the walls of St Malo. Very friendly and helpful staff - who also provided a very good restaurant recommendation. Good breakfast with home-made jam etc.

Miinukset: Parking is, as expected, tricky - a narrow drive from a narrow street into an underground car park. However, the staff were extremely helpful with this and it wasn't a problem - and was good to be able to park at all in the centre.

Plussat: Great location in the old town yet in a quiet quarter. The staff were helpful and the room was well equipped.

Miinukset: The room was a little small

Plussat: The staff was really nice. A very good value for money. Local breakfast.

Plussat: Helpful friendly staff, well located, quiet.

Miinukset: No lift and no shower gel.

Plussat: A great place to stay and unusually for us our second visit. Friendly, clean comfortable and great location. Its a family run business and they take the time to ensure it is spotlessly clean and the breakfast is the perfect continental breakfast, great bread, pastries, home made confiture and great coffee. The location is so close to everywhere you want to be in St Malo and with the added bonus of an underground garage for which there is a small fee.

Miinukset: to pick on anything not to like would be churlish as it is just great as it is.

Plussat: Very clean, perfect location, firm mattress, nice welcome - all the boxes were ticked for us!

Plussat: The staff was helpful and friendly.

Plussat: Staff were friendly

Miinukset: There was no one at the front desk between midnight or so and 730am. If you had to check out before 730am, you could do so. Only problem was that I needed my receipt and also on the receipt I was overcharged for breakfast charges I did not have. They fixed it promptly at 730am but if I had an earlier flight this would have been a huge problem. The bed also had a very wierd smell to it, which transferred to my clothes which I did not appreciate. The toilet was in a separate room from the sink and shower which was very wierd. If you come in after hours (after 11pm), the door is locked and they give you an access code. Only problems were (1) door locked me out at 10pm and (2) the door didn't open at this time because of a mechanical issue- luckily a hotel worker was there to help and was nice and opened the side door but I spent the rest of the trip worried I wouldn't be able to get into my room because I didn't trust the door, and there was no emergency # given, and no concierge between 12 or 11pm -730am.

Plussat: Location is great. big room with comfy bed.

Miinukset: Missing amenities in the room: no water bottles, no shower kit, no goods in the mini bar

Plussat: The room was exceptionally quiet. Everything was clean and updated. The view from the room was charming, and a small street in the old city. The location was perfect, allowing us to wander through the old city streets. Breakfast was adequate at 8 euros per person. The coffee was good!

Miinukset: If you are driving to the old city, be aware that the streets are very narrow. Turning can be difficult. The underground parking is convenient so your car is accessible.

Plussat: Clean, spacious hotel, elegant, great location. Polite staff.

Miinukset: Breakfast range limited and what was available was not topped up when it ran out.

Plussat: Amazing location, very comfortable room, and very good value. Merci beaucoup!

Plussat: Fabulous location, wonderful facilities.

Miinukset: The restaurant didn't have room for us for dinner, we had to go elsewhere. Who doesn't take care of their own guests? The pool is freezing cold.

Plussat: Great location, immaculate hotel, lovely facilities including convenient under ground parking

Miinukset: Nothing

Plussat: At check in we were informed that the hotel was fully booked. We had reserved an ocean view. We were upgraded to a top floor superior room with a large balcony. It was a pleasant surprise.

Plussat: We stayed one night and the Hotel met every expectation, very clean, staff friendly, lovely room, great facilities, secure parking, great location

Miinukset: Nothing no complaints

Plussat: Good hotel with extremely friendly and helpful staff. No restaurant, but the breakfast was extremely good with plenty of options & high quality produce. On site parking (extra cost) is a must since St Malo can be an extremely busy town.

Miinukset: A bit further from the town than we had expected, but a very straightforward journey along the sea front.

Plussat: Extremely clean accommodation, well done

Miinukset: Had a difficult time trying to find the Hotel and parking the car.

Plussat: Great location, quiet, close to seafront and such a lovely atmosphere

Miinukset: There are steps everywhere which one should be prepared for if there are mobility issues

Plussat: Charming hotel - Staff (both very friendly and professional) - Room (large and fully "equipped") - Bed (wide and very comfortable) - Hospitality products (good quality)

Miinukset: (it's not a real weakness pointwhile just a notice): little noising in the morning (because of clean up operations at the floor) noticed because of late wake up

Plussat: Staff - Sonia on reception was lovely

Miinukset: building work outside

Miinukset: It wasn’t very clean.

Plussat: Nice location .. comfortable bed

Miinukset: Room facing the road was noisy

Plussat: Viihtyisä hotelli, erittäin ystävällinen henkilökunta ja rauhallinen sijainti. Iso huone ja kylpyhuone.

Miinukset: Illalla oli vaikea löytää ruokapaikkaa läheltä, sillä ravintolat sulkeutuivat aikaisin huhtikuun alussa.

Plussat: The friendly staff

Plussat: Upgraded room free of charge. Public parking very close.

Plussat: The location is fabulous - right in the heart of the Intra Muros. The hosts are charming and very friendly. It was spotlessly clean and the bed was really comfortable so slept well. Would certainly recommend.

Miinukset: It was all fine

Plussat: A small but lovely hotel in a great location, friendly and helpful staff, nice breakfast, beautiful 17th century staircase, parking not too far away

Plussat: Nice, simple room - clean and very comfortable. Staff were friendly and location was great. Wish we could've stayed longer.

Plussat: The location and the breakfast were fabulous.

Plussat: Great location. Friendly staff.

Miinukset: The room was so tiny that there was nowhere to put the luggage. A little noisy due to the pub almost next door

Plussat: Recently renovated rooms, bright and nicely decorated, friendly staff.

Plussat: A good welcome, clean and spacious room, everything was really good .

Miinukset: We liked everything

Plussat: The location is very good, a 20 minute easy walk from St. Malo. There is a small amount of car parking at the hotel with a large free carpark right in front of the hotel The continental breakfasts (extra payment) are of good quality with plenty choice. Some very good restaurants nearby and the hotel staff are more than happy to make bookings.

Miinukset: The hotel could do with re-painting and decorating but it is very comfortable nevertheless.

Plussat: Avery think was good.

Miinukset: Nothing..

Plussat: Character location friendly

Plussat: A great location with bars and restaurants nearby. Could get to St. Malo in 10 minutes. Breakfast was really good with a variety of choice. Hotel was spotless as was our room and very quiet. I would stay there again.

Miinukset: There was nothing we did not like!

Plussat: lovely location.We were upgraded when we said we came 10 years ago

Miinukset: We visited 10 years ago with parents in laws.We had a great time then with adjoining rooms at that time we had tea making which was very important as mum in law loved her cuppa.Now no tea making and over 3 euros for a tea/coffee.Also there was no english tv channels.The wifi was not encripted.The wholeplace needs repainting.We fond somewhere for breakfast for 6 euros just around the corner.

Plussat: Very good room car parking was very good...

Plussat: Fantastic view

Miinukset: It would be nice to have a kettle in the room

Plussat: Excellent location for cross channel ferries.

Miinukset: Parking was tricky! Only 4 spaces at hotel. Managed to get in - just!

Plussat: Excellent location within the city walls with a small car park. Really helpful staff, clean and smart hotel.

Miinukset: My only small niggle was that in my room (502) there was a low generator/air conditioning hum. I mentioned it to the reception staff on leaving but it did not affect my stay.

Plussat: Great location

Plussat: Very good location and parking. Helpful staff.

Plussat: Perfectly situated for visiting old St Malo. Newly refurbished rooms are clean & comfortable with excellent bathroom facilities, & an awesome power shower! Staff were friendly & welcoming & nothing was too much trouble to ask. We used onsite parking for a reasonable fee. Well located for sites & dining in St Malo. Easy access to Port for the ferry. Highly recommend.

Plussat: very central location and bath

Plussat: As described in previous reviews. Clean, well positioned and helpful staff Did not have breakfast in Hotel given that it seemed expensive and there are lots of places within in very easy reach.

Plussat: Good location, very good reception and on site car park

Miinukset: our 'premier' room was very basic and the bathroom bin hadn't been emptied from the previous guest

Plussat: Although we arrived very late (gone midnight) due to boat, we were given a pleasant welcome.

Miinukset: We feel that the breakfasts are a little over-priced

Plussat: staff very friendly and helpful

Miinukset: none

Plussat: The location of the hotel was perfect for discovering the old town. The room was clean and good. Staff very helpful.

Miinukset: I didn't try the breakfast in the hotel. Thought it was expensive and I decided to have some crepes in a Cafe close to the hotel.It was a little bit difficult to find the hotel.

Plussat: Huone oli uusittu

Miinukset: Ilmeisesti uusista huonekaluista jotuen huoneessa oli jokin haju, jonka huomasi aina ulkoa tullessa. Pysäköinti ei onnistu muurien sisäpuolella, vaan auto on jätettvä muurien ulkopuolisislle pysäköinti alueille

Plussat: Hotellin hyvä sijainti, runsas ja monipuolinen aamiainen

Miinukset: Suihku veti huonosti ja vesi levisi kylpyhuoneen lattialle. Lattiasta tuli vaarallisen liukas.

Plussat: Staff were very accommodating regarding late check-in, parking, late breakfast.

Miinukset:

Plussat: breakfasts were excellent value

Miinukset:

Plussat: Situation

Miinukset:

Plussat: it was right in the middle of the St Malo We could have picked a better loctation

Miinukset: Hard to get parking ,

Plussat: Hotel staff were excellent, friendly, couteous, and really helpful. The hotel is ideally located, right in the centre of St.Malo. I will definately return to this hotel. Excellent value for money.

Miinukset: Nothing at all.

Plussat: Friendly hotel - but took ages to check-out!!

Plussat: The hotel is ideally located in St Malo, easily accessible from Train station and so closed to the historical center. Room was great, with a balcony and separated toilets. Bed was good quality and amenities in the room high end standard ! Breakfast was superior, with stunning sea view from room! All staff were great, the service was excellent, from reception to bar but also massages and Spa/pool .. my overall experience/weekend was just great !

Miinukset: Nothing, I liked everything !

Plussat: Staff were very helpful and courteous. Overall very good value, and excellent location. |

Miinukset: No restaurant.

Plussat: Super location and garage parking.

Miinukset: Had to move from first room allocated because no water! Second room better but shower was bit of a nightmare! Would suddenly go boiling hot for a few seconds and then later go cold without warning. Attempts by staff to remedy this unsuccessful. Seems this hotel needs refurb especially with plumbing! This one problem spoiled a lovely holiday.

Plussat: The view and location

Miinukset: Parking

Plussat: Location and quality was great,

Miinukset: When several staff members are at the reception, you expect checking in guests would be their number one priority.

Plussat: Location

Miinukset: Room was with car parking view. No free parking places were in hotel parking, despite booking in advance.

Plussat: Location

Miinukset: Lack of onsite parking. Attitude of female receptionist.

Plussat: Fabulous location, pleasant restaurant, good parking at close facility but best of all the staff were top notch! Roof terrace not open at this time of year, but would be spectacular when it is!

Miinukset: Nothing to dislike

Plussat: Best view from a hotel room ever. Great breakfast.

Miinukset: Room was a little small.

Plussat: very attention people e very clened romm

Miinukset: the elevate had not worked

Plussat: Amazing, friendly staff. Great location and gorgeous views over the beach and ocean.

Plussat: The seaside location is remarkable, walking distance from the walled city and restaurants. My room was small but exquisitely appointed. The bathroom felt recently and luxuriously updated with large shower with rain showerhead, heated towel bars and great lighting. Amenities included an espresso machine. Get a beachfront room. The staff was friendly and helpful, the creperie was delicious, and the rooftop bar had views for miles.

Miinukset: I have absolutely no complaints.

Plussat: Nice view from my room, friendly staff, amazing breakfast

Miinukset: I couldn’t open the window in my room unfortunately.

Plussat: The bed was very comfy.

Miinukset: The rooms were very small.

Plussat: Beachfront location.

Miinukset: A lack of cafes/restaurants in the area.

Plussat: Central location near ferry. Great shopping. Good food.

Plussat: Kind, helpful and friendly staff. Great location, easy walk from the port.

Plussat: I always stay here as it meets all my expectations and I hav knowingly given it top marks in all categories because I thoroughly recommend it

Miinukset: Ai like the Location and the accommodation and service and breakfast

Plussat: Owners are very kind, helpful and go out of their way. Great location and close to all the restaurants.

Plussat: Breakfast was great and the staff were pleasant and helpful. it was in a great location for looking around the 'old town' and visiting various restaurants.

Miinukset: all good