Escale Oceania Saint-Malo

English breakfast tea bags int the room would have been nice. Also knowing that we had to pay for parking as an extra would have been useful to know.

This is a perfect hotel to stay in St Melo. We travelled with two children and althouh we did not see during the booking the possibility of having conecting rooms, to our surprised we where put in this familyroom that was absolutely perfect for the four of us. The woman at the reception was withouth a doubt the most friendly person I have every seen in a reception hotel. The kind of person that just makes your day. She is the reason I would come backt to stay in this place again. In 15 minutes walking you are at the old town. You can park the car in the street of the hotel for free. In front of the hotel there is a wonderful restaurant. It is expensive but worth it. Excellent fish and superb creme brulé.

We had a problem with a piece of clothes left at the bathroom by the previous hotel guest. I felt pretty upset about it but the way the woman at the reception handel it was just perfect. It does not matter if you find a problem in a hotel but the way they treat you as a customer to solve it is what it counts and for me was great.