La Quinta Inn & Suites by Wyndham Salem OR

Staff was eager to help when asked for additional supplies

- The janitor staff, speaks Spanish, didn't understand our request for room service - When we asked the front desk, the janitor staff left the premises and hence we were without a a room service for rest of our stay - As room service was missed, we requested fresh towels. We were asked to pick up the towels from front desk. I feel that things like towels should be delivered by the staff.

Is there hot water?

Room was clean enough; breakfast was fair

Room was a little squished; shower curtain wouldn't close; took about 5 minutes to get hot water in sink

The Breakfast bar

The keycards didn't work, we had a hard time getting checked in because we paid online and the rooms where very small!!

Ok

The jetted tub and hot breakfast.

The toilet all of a sudden not working at 2 am. No plunger, called for one. Plunged toilet with no help from staff to no avail. Still would not flush even water. Told front desk who said they would "have maintenance look at it after we left". Great help for us who had to put up with it. Frustrating to not even hear an apology. I will think twice about staying at a la Quinta hotel again.