Residence Inn by Marriott Salem

I called before my stay to make sure handicap toilets were available. Turns out some permanent residence had those rooms. I was speaking with a gentleman named Brennan. He was so kind and helpful he decided to order high rise toilet seats for this room. So when we got there the toilet seats were installed. So that was totally cool. So let’s go with the good things first!!  Was checked in by a very incredible gentleman named Carlos. What an incredibly detail oriented person this man is . He was offering us things I had no clue were available! This place has a wonderful continental breakfast from 6-9 am. They provide everything you may want for breakfast! GREAT way to start your day off!! Then in the evenings…..M-W they have a dinner social. They serve some sort of dinner entre with side dishes and drinks, sodas and wine!! Endless…….you can have a much as you want!! They have a beautiful fireplace and incredible folks who cook and serve all these items. This place has the most incredible staff. All super nice folks. Very competent, efficient, super friendly and on top of everything. Now the bad stuff.  This Residents Inn is backed up right next to a freeway so it is very noisy. That really should have been disclosed. The Internet and televisin is horrible. I could NEVER get my computer to connect to the internet. The staff was so sweet. They all tried and stated it was weird it wasn’t working. Well, this hotel is for business people who NEED the internet. So this was extremely frustrating. The TV connections were slim to none. The picture would freeze or just go into the pixels. This happened the entire time we were there. Could not EVER watch a full TV show as it was always being interrupted with freezing or pixels. That was very frustrating. Would call the front desk every night asking why we could not get TV. Carlos actually came to our room testing all the connections and discovered our connections were fine. Ther is a staff member named Tim who worked nights.

I called before my stay to make sure handicap toilets were available. Turns out some permanent residence had those rooms. I was speaking with a gentleman named Brennan. He was so kind and helpful he decided to order high rise toilet seats for this room. So when we got there the toilet seats were installed. So that was totally cool. So let’s go with the good things first!!  Was checked in by a very incredible gentleman named Carlos. What an incredibly detail oriented person this man is . He was offering us things I had no clue were available! This place has a wonderful continental breakfast from 6-9 am. They provide everything you may want for breakfast! GREAT way to start your day off!! Then in the evenings…..M-W they have a dinner social. They serve some sort of dinner entre with side dishes and drinks, sodas and wine!! Endless…….you can have a much as you want!! They have a beautiful fireplace and incredible folks who cook and serve all these items. This place has the most incredible staff. All super nice folks. Very competent, efficient, super friendly and on top of everything. Now the bad stuff.  This Residents Inn is backed up right next to a freeway so it is very noisy. That really should have been disclosed. The Internet and televisin is horrible. I could NEVER get my computer to connect to the internet. The staff was so sweet. They all tried and stated it was weird it wasn’t working. Well, this hotel is for business people who NEED the internet. So this was extremely frustrating. The TV connections were slim to none. The picture would freeze or just go into the pixels. This happened the entire time we were there. Could not EVER watch a full TV show as it was always being interrupted with freezing or pixels. That was very frustrating. Would call the front desk every night asking why we could not get TV. Carlos actually came to our room testing all the connections and discovered our connections were fine. There is a staff member named Tim who worked nights.