La Quinta Inn & Suites by Wyndham San Antonio The Dominion

I liked the location it was great for what I wanted to do.

I checked in and went to my room the room was ok but not what I expected from La Quinta Hotels. After getting all the clothes situated and everything set in the room I went to the safe to put a firearm something very IMPORTANT. The safe was locked and could not be set with a new password to make it work. The safety lock on the front door was missing, which is a security issue. I went to the front desk and the lady there offered an alternate room, because she said she could not take care of the issue with the safe. I went to the second room and checked the safe which it had a low battery ( did not work). Thank god I did not move all my stuff from the other room. That would really being bad!!!!!! Carpets were dirty, elevators and hallways too. not what I expected from the hotel I just seen from the poutside and the location that it is in. I went to the first room and my card key did not work. I went to the front desk and a not very assertive front desk person could not make a decision, so I just stay with the first room to avoid wasting more time and having more trouble. Then we found a roach in the bedroom and my card key stopped working two more times. After I told three people none of them offered anything to make my stay a little better at La Quinta even after I checked out and summarized everything to the last person I had contact with. Definitely will never go back to that hotel.

Location, easy off and easy on to I10.

Issues we had have already been discussed with management.