Town and Country San Diego

Disgusting hotel

Nothing

Room smelled like someone defecated and then it was scrubbed into the old blue carpet that covers the whole place. We requested a new room that didn’t smell and the tv didn’t work in that room. We were too exhausted to request another room. Place is 20 years overdue for a renovation. Decor and furniture belong in 1989. Oh and not the mention the huge 1 inch gap at the bottom of the door to the room that was wide open for insects to crawl in and the air conditioned air to seep out of the room. Don’t come here! Ps.. good luck finding a parking spot near your room.

Waste

Remodeled interior

Unexpected fees, confirmed a king bed, was given a fold out couch bed that was a queen, dirty patio (underwear, cig butts, trash)

Not Worth The Price

Location, staff, wi-fi.

Old property, uncomfortable mattress, small bathroom, sink and tile cracked, a/c was either on or off...no degrees, very noisy with very poor windows that didn't seal out much noise. Furniture felt old and cheap. With all that there's a $20 per night parking fee and an $18 per day "resort fee." There was nothing resort about it. I'm sure it was state of,the art when it was built but it's long past it's best days.

Update needed

Comfortable bed and nostalgic large room.

Not well maintained giving the room a grungy feel. Housekeeping staff needs more training. The planned remodel will help this property, but if the staff does not learn how to appreciate and accommodate guests, the change will only be on the surface.

Awful, old, and dirty

The renovated rooms were somewhat nice.

The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.

More of a motel than a resort.

Nothing

$19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.

Not for gluten-free or foodies!

Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve.

Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.

A little overpriced

Large facility. BBQ bar had very good BBQ food although a little limited on food choices.

Rooms definitely dated. Air conditioning did not work after first day. Bed was on the floor, not on any type of riser. Musty. Limited food choices for such a large place. Staff was very friendly though.