The St. Regis San Francisco

The room was very nice, great tub in the room, comfortable bed, very clean and comfortable

We happened to be staying at the hotel at the same time as a professional basketball team. We felt a bit like second-class citizens, there were fans outside the hotel, it was a bit overwhelming. Our room check-in was delayed 1-1/2 hours and that messed up our dinner plans for the evening. We also had some trouble with housekeeping and communicating with them. We were only staying for three nights and didn't feel the need to have our bed made, our towels changed, etc., but evidently that caused a problem with housekeeping. Long story short, it's a beautiful hotel in a great location in San Francisco but for the money we spent we felt a bit cheated.