W San Francisco

Great rooms, but lots of City Life - Good and Bad

The rooms and staff are great! Food was good and within reason. It was great location in the city and easy to get to places of interests.

The hip club scene is in the damn lobby. Not on a roof or an area where you can avoid. Don't get me wrong, I love having a hip place with a party, but put it so I don't have to walk through it or hear it as I return back from my day. Too bad it's designed that way.

Great location, poor housekeeping

Location is great, right next to MoMA and couple of blocks away from Market Street. Great fitness center. Bed was extremely comfortable. 40% off was a great deal.

Room was bit small. There was an uncleaned coffee cup (and remained uncleaned throughout my stay), a towel in the sink, and no bottled water when I checked in.

I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly.

I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!

Great centrally located property. Rooms were very zen, beds super comfy and lots of cool little details that made the stay pleasant.

Staff was hit or miss. I get that they want to create a chic vibe but a smile wouldn't kill anyone. Did get the requested high floor room with some semblance of a view.... granted our flight arrived at 5pm on a holiday weekend makes sense why they couldn't accommodate that request.