The Westin San Jose

Beautiful, elegant, well-kept and soo quiet! This was honestly the best stay my family has ever experienced in any hotel while traveling. Room becomes extremely dark at night, no echoing when walking in room or hallway so very sound-proof building. Overall a very pleasant and very comfortable stay. Will definitely rebook for future dates.

Everything has been perfect. Only downside is no onsite parking but there is a lot just across the street from hotel entrance.

competent staff... late check out

Close to our business trip destination and reasonably comfortable.

Extreme issues with payment. All rooms were booked under one name for a business trip, but the front desk cancelled one room because the occupant didn't show until the second night (even though we opted to keep the room and the primary person on all rooms checked them in), and the front desk took personal cards for each individual room for incidentals (meals and the like) but then charged the full room rates to each personal card. Had to spend several hours on phone calls and filing paperwork to get the charges reversed and put onto the company card.

Roof lounge. Don’t get rid of it. It is fantastic

Nothing