San Jose Marriott

I booked a two queen room and was given a two full bed room.

Our second room was great and clean. Also the reception found us a room across the hall from our group.

We booked connecting rooms months in adavnce and where put on different floors. We asked for a 2pm check in and where told that was fine. And when we arrived at 2pm, we were told they didn't have rooms and it would be after 4-5 before we could check in. The front desk person didn't speak English very well and was hard to understand and he didn't understand what I was asking. Our first room had hair in the shower and trash in the bathroom. Pretty disgusting for a first time stay. There where not enough towels in the room for the amount we had booked on our reservation. The beds we okay, we have stayed at other marriots and this one was a disappointment. Also my credit card was charged muiltple times with incorrect charges and fee that weren't ours. It took over 2 weeks to get my account fixed!