Holiday Inn Express San Juan Condado

Breakfast was great. Well kept. Taxi always on site. Teddy bear always present.

Room was wet after rain . Was overcharge front could not explain why we book $119 a night and was charge $159 a night plus taxes.

The breakfast was the only thing we liked. We also liked the location, because it was close to downtown and the beach.

The room didn't have carpet, so we had to wear shoes around the room. The shower was missing part of the door, and the first room had the sink outside the bathroom. It was noisy,and hard to sleep.It sounded like people were in our room, the walls were so thin. The first night we were given a handicap room, everything was low. We couldn't hang our clothes up, and the room wasn't functionable. The iron cover didn't fit the ironing board. This made it difficult to iron our clothes.I asked for another room, and they didn't have one until the next day. We were able to move to a regular room, but the property was still ran down. I was disappointed overall about this room, and staff. It was highly overpriced , and not worth the value.