My Hotel in Puerto Rico

Common areas were nice.

Room was very small, no place to put luggage. No hot water in shower, wasn't even luke warm. Also very low pressure in shower, glad we were only there one night.

First, there’s no window in our room. The hotel says we were informed of that when booking and then via confirmation email, but I do not recall seeing that. I went back to check the email and there’s a small line that says ‘interior room/no window’. Either way, I don’t understand why a hotel room can have no windows. It was excruciatingly stuffy and humid, and we had trouble falling asleep. Although it was on the 2nd floor, it felt like a basement. When trying to change the mode of the AC, the remote broke down, and we had to go downstairs at 1am to ask for help. The guy did not speak English and he had to call someone else. The sheets were dirty as well. When checking in, we could not enter from the front gate and had to call from the intercom and wait for a while for someone to answer the door. Overall it felt really sketchy.