San Pedro de Atacama hotellit lähellä Iglesia de San Pedro

Plussat: I like the friendliness of their staff , the staff at the front desk is extremely helpful and understanding, due to COV19’we have to leave one day early, the girl immediately consulted her manager and arrange to give me a refund for one day, she did it on her own without me even asking. I totally didn’t expected this. Besides the cleanliness of the property is excellent. We also enjoy the food in their restaurant, very good quality with nice presentation and the prices are very reasonable too.

Miinukset: The room is small and there is no cabinet/drawer space in the room. Since were staying for 6 nights , we had no choice but to leave all our clothes inside our luggage bags

Plussat: Beautiful environment , clean, efficient, great breakfast, excellent service. We were delighted to find that the hotel even dish our laundry for no extra cost. Truly fab hotel

Miinukset: Nothing

Plussat: The location is excellent - not too far to walk into the town. The room was very good with a nice bathroom (shower only). No air-con but the fan provided was adequate.

Miinukset: The pool and surrounding area could be better. Breakfast was well presented but a little disappointing with the hot food selection.

Plussat: Good quality hotel, tasty food, nice room. Just a short walk into town but out of the bustle of the central area.

Plussat: The hotel is amazing. An oasis in the middle of the desert. The rooms are simple but elegant. Beds are super comfy. Quiet place. The food at the restaurant is really good and not too expensive. The hotel offers you a box lunch ( very well balanced) when you have early tours. Free coffee. Very good coffee. There is a pool but we didn't have the chance to visit it. I definitely recommend it.

Miinukset: We needed a taxi to get to the airport in the (early) morning so we asked at reception if they could help us get one (you have to book it in advance, commonly by phone call). First they said they would do it but they didn't. Very last minute we realised they didn't book our taxi and then at reception they said they don't offer that service (meaning they can't book you a taxi). So we called the shuttle company to make a reservation. They told us it was too late for new bookings and there were no spaces left in the van at that hour. Honestly we panicked for a little since there's no much you can do at midnight, hours before your flight, specially in such a small town. In the end it was straightforward to sort it out ourselves. We booked it through the website of the same company we had just called minutes before. That worked perfectly. The company called back moments after the booking to confirm with us the pick up time. We would've missed our flight and the next flights after that one, otherwise. San Pedro de Atacama is quite a small town and one cannot just take a taxi anywhere. There is a very well established taxi system (with some of its staff quite rude), a shuttle with limited places, that everyone uses. Hotels and hostels usually can set it for you. But if they don't, use the website.

Plussat: Every things was Ok. People very friendly.

Miinukset: I do not see any reasons for complain

Plussat: Pool Possibility to have breakfast at the terrace Very nice hitel overall. Possibility to sit outside im the evening

Miinukset: Hard to find (as all hotels there). There should be some guidance in the village No TV. - I should have noted in the discription nut did not expect in a hotel of that nivel

Plussat: The hotel is an excellent stay, the staff is spectacular! They have a precious dog that i basically wanted to take home with me. A special thank you to Freddy who served us perfectly during all evenings. It was a pleasure to stay in the hotel.

Miinukset: The pool and SPA had few or sometimes no one to serve.

Plussat: Great spa and pool. Very helpful and nice staff. Food was delicious. Loved the outdoor shower. The room was spacious and the bed was massive. They even had a fire pit

Miinukset: Far walk to my room.

Plussat: - Location and setup of the resort with nice garden. - Friendly and helpful check-in staff. - Comfortable beds and outdoor shower. - BBQ evening on Saturday night. - Extensive breakfast buffet.

Miinukset: - In general the waiters in the restaurant were good and friendly. However, there was one pretty bad one who forgot our order and also when bringing the folder with the check the check was not inside. - The restaurant menu has native american inspired dishes. However, if you stay there for more than 2 days the menu gets boring and one would rather want to eat at the bar which has more international options (meat burger and pizza). - For the fireplaces are outdoors they use scrap wood panels (with paint leftovers) which causes the smoke to be unbearable. Please use proper firewood or stop running the fireplace.

Plussat: Services availability, restaurant hours and the pool, and a state of the art concierge service. Room cleanness, very nice sheets, external room shower is definitely a plus. Free bottles of water really makes a difference. Veronica is one the best concierges staff I ever met.

Miinukset: The service from pool bar needs to be improved. Nobody to serve in peak hours. The cost of the tours are usually 40% than cities agencies, but the service is way better. If you want comfort and not bothering to pay more, stay with hotel agency.

Plussat: Staff very friendly and helpful. Beautiful room. Very comfortable bed

Plussat: Beautiful architecture, landscaping and decor. We loved the room views of nature, the numerous swimming pools. But the highlight was the restaurant, where we dined as often as possible thanks to the fine cuisine.

Miinukset: It is a challenge to think of improvements, but perhaps in order to further the hotel's notion of ecological sustainablility: use less air conditioning in the lobbly and restaurant (It was unnecessarily cool with the doors often open), have tourist minivans turn off AC and engines while waiting. The restaurant is using glass water bottles which is great, perhaps replace plastic water bottles in the rooms with glass ones, or better yet, provide potable tap water points in the hotel. We loved this place and will be back some day!

Plussat: This is an absolutely beautiful resort. The rooms, the grounds, the pools, everything superb. We took a couple of tours with them too and enjoyed them thoroughly. Breakfast buffet was delicious with a great variety. I would definitely stay here again. Tip: if you are going to the El Tatio Geysers make sure you are well adjusted to the altitude or take altitude medicine in advance.

Miinukset: The resort is a bit outside of the village. You will need to take the shuttle, which takes you to the centre numerous times a day and only takes a few minutes. It's just not really walking distance.

Plussat: Size of the room, attentiveness of the staff, great breakfast, shuttle to and from the center of town

Plussat: Setting, ambience, staff.

Miinukset: Wi-fi only available in common areas, not in rooms or on private terraces

Plussat: Great location and helpful staff. Good size room and bathroom. Drinking water provided at reception. Pool and hot tub were lovely.

Miinukset: The hotel and room felt slightly tired. Within the room there were multiple issues: 1. Bathroom door was damaged 2. Shower screen was damaged 3. Ceiling dirty with multiple squashed bugs (on arrival) 4. Loud fridge 5. Could hear other (optionally co-joined rooms) easily which kept us awake. This was not a reflection on the staff as the room was clean at all points.

Plussat: Modern facilities , as well as rustic fitting the region . Rooms are elegant. Beds are comfy. Great shower room. Friendly staff. Delicious breakfast. Easy walk to the centre.

Miinukset: There is no aircon, that makes hot nights difficult.

Plussat: Location is acceptable, a 5 minute walk from the main drag. Sidewalks are sporadic and either covered with a lot of sand and /or dog stuff so open shoes a no no. Staff friendly especially front desk manager Stefanie.

Miinukset: No air conditioning in a room where temperatures in the afternoon well exceeded 85 degrees. To cool the room you had to sleep at night with the door OPEN to get some cross breeze. Pool nothing like the picture, shallow, narrow as there is an underwater ledge for presumably all sitting in a row. The bamboo umbrellas around the pool are at eye level height and one person, fortunately wearing glasses, had the bamboo hit right in the face. If you’re under 5 ft you should just be fine. Rattan outdoor chairs were rough and some lacked cushions. There was no hot water one morning at all so no showers all around. All this for close to US$400 a night is not acceptable. Based on this experience I’d probably avoid all NOi hotels if this is how they’re run.

Plussat: The bathroom and room in general was very clean.

Miinukset: Staff was not so cordial, pool service can’t say that really existed, photos of comum area doesn’t met expectations and some really needs maintenance...really disappointed considering the price

Plussat: Raoul and Stephanie at reception were both excellent they helped us with excursions and when our flight returning to Santiago was delayed Raoul rang the airline and rearranged everything for us. Sebastian our tour guide was very informative and made our excursion extremely interesting.

Miinukset: Wi fi in room kept dropping out.

Plussat: Nice, small hotel. Comfortable room and beds. Good shower. Good location.

Miinukset: The room was stuffy, hot at night and the portable fan was pitiful. The food in the restaurant could be better. Breakfast is good, but other meals only so so. Asked for a packed picnic lunch and got a slate slab with small pieces of cheese, ham, etc. god for a cocktail but impossible for picnics. In all San Pedro everything is run by tour operators providing day tours including meals. Individual travelers want to avoid the crowded times and places, do not seem to be welcome in San Pedro.

Plussat: felt authentic, nice design

Miinukset: no airflow in rooms, needs maintenance, i expected more for the premium price we paid.

Plussat: Great facilities, pool and stylish bedroom. Friendly staff, great restaurant and amazing breakfast. Plenty of activities and organized tours.

Miinukset: A bit overpriced.

Plussat: To-go breakfast given if leaving before breakfast time, location, linens were comfy, good continental breakfast

Miinukset: Wifi only in reception area, no air-conditioner or fan in room, construction going on, some staff very helpful while other staff had no idea what was going on, expensive given state of facilities and inexperienced staff

Plussat: Good location, simple rooms close to town.

Miinukset: They also hired out the venue for a party one night, which was loud until the early morning. We asked for a room change for that particular night, which was reluctantly given to us, once pushed and threatened not to pay for that evening.

Plussat: Good location, pool, bathroom.

Miinukset: Ongoing construction works, internet, value for money.

Plussat: Comfortable, clean and well furnished room and a lovely pool area to relax in. Guests are able to use the facilities after checking out while waiting for onward travel arrangements. Great location for the main tourist attractions.

Plussat: Very clean. Housekeeper are so kind and really professional.

Miinukset: Reception staff it is very rude, not helpful and with no hospitality skills at all.

Plussat: Great hotel with nice pool area. Staff very helpful. WiFi restricted time certain areas and would have been nice to have in bedrooms

Miinukset: On edge of town so a little walk to centre but that made it nice and peaceful. Would stay again

Plussat: The restaurant food was good and great value for money.

Miinukset: Although the hotel was very nice and clean, the room was very small and I thought it was over priced. For a place where nearly everyone goes on early morning trips the hotel didn't cater for this. On both mornings we were offered a packed breakfast and on neither occasion did it appear!

Plussat: Hospitalidade e limpeza

Miinukset: Muito barulho doschispedes, as pedras no corredor faziam muito barulho quando andam neles