Hotellit lähellä Santa Marta Simon Bolivar

Plussat: The attention of all the personnel was excellent, always helpful and gentle. The rooms and facilities were excellent as well. I had a great time.

Miinukset: The price of the food was very high.

Plussat: Great facilities.

Miinukset: The suites on the 06 line, have little privacy. A new built tower is extremely close. No privacy in the jacuzzi for romantic evening.

Plussat: The facilities were great and the staff very friendly.

Miinukset: It's a more a family resort that for couples.

Miinukset: Saavuttaessa hotelliin, kuljetus lentokentältä toimi erinomaisesti. Veivät kuitenkin toiseen torniin, joka on kauimmaisena Irotaman palveluista. Huomasimme sen vasta, kun olimme jo kirjautuneet sisään ja ollessamme allekirjoittamassa viimeistä paperia, huomasin eron. Sen jälkeen vaadimme, että saamme huoneet Irotama XXI:stä, johon meillä oli varaus ja varausvahvistus. Siitä alkoi 1,5 tunnin kiivas taistelu oikeudestamme Irotama XXI:n huoneesiin. Vastauksena saimme, että kaikki muut tornit Irotama XXI, Irotama del Sol ja Irotama del Mar ovat täynnä. Vaadittuani saada keskustella johtajan kanssa, siihen ei suostuttu. Lopulta 1,5 tunnin kiivaan kamppailun jälkeen vaatimukseemme suostuttiin. Huoneissa oli lisävuoteet eli ne oli ilmeisesti tarkoitettu ja varattu myös muille. Kaikki muut palvelut toimivat hyvin, mutta alkutappelu vei pisteet Irotamalta, jossa olen ollut ensimmäisen kerran jo 1970-luvulla.

Plussat: Our private Jacuzzi

Miinukset: Excellent scenery. Staff amazing and great breakfast. Looking forward to my next stay at Irotama del Mar

Plussat: Comida, ubicación y playa

Plussat: Really slow service and outdated property. Food wasn’t great either. We chose to transfer to the Marriott. Much nicer property, newly built, great food and service!

Miinukset: Really slow service and outdated property. Food wasn’t great either. We chose to transfer to the Marriott. Much nicer property, newly built, great food and service!

Plussat: Pool area was nice

Miinukset: No mattresses on the sun beds - not very comfortable laying on a plastic sun bed.

Plussat: I need to start by saying that I think the price we got for the timing of our stay was luckily very cheap. The main pool in the resort was being renovated and I think this caused the extremely low price. We payed roughly $5000 AUD less than we would have for the same duration on a later date. That being said, the place was amazing, it has plenty of things to do. Lots of restaurants and bars, and all quite reasonably priced. The pools aren’t overly busy, and are very clean. They even have two water slides! We really enjoyed playing tennis and using other facilities here. The service was amazing, everyone was nice and we felt comfortable the whole stay. We payed slightly more for a larger room, and it was huge. They even accommodated our fussy request to move to a room with a better view. Really great service and phenomenal staff.

Miinukset: If I had to give some negatives or constructive criticism, it would be that the lobby could use some re doing, it doesn’t do the resort justice for how amazing it is when you first walk in (this is a very minor issue). The only other issue was the breakfast not having bacon (again very minor issue). The breakfast was large and had a huge selection of buffet options, but not once was the option bacon, just found it a bit strange. You can however order omelettes with bacon included, so it definitely isn’t a bit deal. This place is great.

Plussat: The room was OK and overall clean.

Miinukset: Terrible terrible terrible service! I stayed for 4 nights and no day or night was good! Always something happening. First we got to the hotel, and they didn't want to let us in through the gate to get checked in because we didn't have a room#..hey! Hello? How am I going to give you a room# if I haven't checked in? Then we got to the restaurant and they say we couldn't sit inside because they were closing but we would still receive the same service outside: and we had to wait. For half an hour for someone who would take our order. Every time we went to the restaurant, the service was so slow. We had to wait even like an hour for a small dish of fruit. Did they went to grow the fruit or what? One time that we ordered. Meat, the meat was bad! It even caused us a stomachache. Also, I asked for this room to be next to my family's room and they said when I was going to check in that I never mentioned that before. Also, we went to eat outside, and they were 5 rooms represented in the car, and they didn't want to let us in. Furthermore, one time I ordered an ice cream, and the girl never brought it; when I asked for it, she said she never got clarification on the flavor, but hey if you were confused you didn't ask for clarification either and decided to ignore it. additionally, we went to the pool one afternoon, and the odor was extremely disgusting!!!! This is nowhere near a 5 star service hotel!! Please look for a different one for your stay if you want to get good service!

Plussat: - The facilities were beautiful - The pool was nice - The beach was clean, very well kept - Door men were very attentive - Away from the main stream beaches but close enough for a short drive to Santa Marta and Rodadero for food - 5 minutes from airport

Miinukset: - Front desk service was awful and not welcoming. (The entire lobby is quiet and an awkward first experience) - Food - Room service has awkward times - Can't buy basic things anywhere after hours including water! - Breakfast food was ok - Bar at pool makes horrible beverages. We had their margaritas and coconut beverage. - WiFi coverage was bad in room. Fine on balcony.

Plussat: Excellent beach front resort with all facilities to have amazing vacation. The Parque Tayrona is like 40mins away and it has the best beaches in Colombia

Plussat: it's a very nice hotel, the staff is the best

Miinukset: I think food price is a little bit excessive

Plussat: Peaceful, great service, nice food.

Miinukset: The fact that the main pool was closed, but I understand it was for remodeling.

Plussat: the swimming pools, the location, the beach

Miinukset: food is not good and very expensive, cleanliness in some areas, not many activities for kids

Plussat: Very comfortable, clean, free and secure parking, great buffet breakfast with large selection.

Miinukset: Felt I was in a nondescript condo with a view facing another nondescript condo. But perfectly acceptable considering I didn't exploit the facilities such as beach, pool, exercise room, etc,

Plussat: great

Miinukset: Staff let a person unknown to my room come to my room. Unsecure!!!!!!

Plussat: Friendly staff. Modern and clean.

Miinukset: construction around, a bit noisy.

Plussat: Very good service and accommodations. The neighboor is really nice and walking distance to the beach, using a private elevator. Definitely would recommend staying there.

Plussat: The luggage attendee (edgardo) were great and the customer service were excellent and professional.

Miinukset: There is no sign on the highway to find the path to the hotel. I had to ask around. You should install a billboard of hotel.

Plussat: the room, the cordiality of the staff, the pool's lifeguard was helpfully and very kind with our baby

Miinukset: the food , ( not breakfast) could be better

Plussat: They stated that the hotel was located in the Rodadero, the hotel is located over 15 min away by taxi.I booked the hotel based on being located in the Rodadero region. I requested a refund with no luck..

Plussat: The hotel is very well managed. Rooms are large, spacious and comfortable with plenty of things to watch on the tv and a well-stocked refrigerator. The hotel is spotless, well staffed and there are plenty of amenities onsite. Pool and poolside bar were lovely. It is a place to go to relax before your flight home - there's not too much else around. If not for the incident below, I would have rated my stay as "very good" or even "excellent".

Miinukset: As soon as I arrived at the private beach, I walked into a circle of approx 15 men in blue shirts which said "authorised vendors". They immediately started cat-calling and making lewd and disrespectful comments. I am not fluent in Spanish, but I understand enough to know what these mean: "Reina morena", "Negrita","Mamacita". I was pretty horrified that authorised personnel were making these kinds of sexualised comments on the hotel's private beach?! I was not impressed that so many comments related to me being black. I decided to just go to the water to get away from these men and enjoy my holiday. When I returned a short time later, the comments restarted and one of the vendors wolf-whistled at me... I complained to the security guard in broken Spanish (is there a sexual harassment section on Duolingo?). I came out with: "the men on the beach in blue shirts are not nice!" The security guard seemed to get the gist and did offer to call the police immediately. I really needed someone who spoke English so I went to reception to discuss the issue with a manager. The manager was very sympathetic. She said (all Spanish, so I may be wrong) that because the vendors are hired by the person who owns the beach and not the hotel, all she could do was complain to the board of vendors. Otherwise her hands were tied. I escalated my complaint because to me this was a pretty serious incident. I understand the hotel met with the leader of the group of vendors after I left. Apparently they did not mean to offend me and were just trying to flatter me...perhaps it's a cultural difference. I thought the hotel's initial response was a bit weak, but the follow-up was well-handled. I was taken seriously and I doubt this would happen again. Note too that I only came across one English speaking member of staff - a waiter who came to help translate. Everything else from check-in to check-out required Spanish.

Plussat: In general, it was good. Staff, size of the pool, beach. Biggest kid pool.

Miinukset: Location is far from everywhere. Nothing around. Pool is big and comfortable but i guess they never change the water. There were ants in the rooms. And nobody speaks english at the hotel. High chair for babies at the restaurant is always dirty, nobody cleans it.

Plussat: Very cheap, you get a a considerable good service for what you pay!

Miinukset: No cameras in the beach, some items where stolen and no security was available.

Plussat: Everything was perfect.!

Plussat: Nice pool, very kind service, nice breakfast, clean and spacious.

Miinukset: A little bit difficult to get to the city by public transport. Overpriced taxi rates, but that's not the hotel fault.

Plussat: Everything

Plussat: Good food and great beach area. Rooms within the main hotel building have great wifi. Amazing staff!

Miinukset: Front desk can be a little slow when checking in and out.

Plussat: Staff is helpful & friendly. Air conditioning was excellent which is important. Breakfast was good.

Miinukset: The property could use some renewal. Things look somewhat worn. Pools have a lot of chlorine. Sand on the beach gets very hot. Breakfast while good is not as varied as it could be. It’s a 20 minute taxi ride to center or bay.

Plussat: Friendliness of staff

Miinukset: Birds flying around and taking food off tables while eating on the patio

Plussat: Good hotel, with friendly staff, although no one spoke English, luckily my husband who spoke Spanish was able to communicate with them. Rooms were big and spacious, clean and good air conditioning. The room service was very expensive. Good hotel for family and children as they had lots of activities for them.

Miinukset: The food and drink was on the expensive side. The beds were not very comfortable. The main swimming pool was on the small side too.

Plussat: Staff, food at the dinner.

Miinukset: Room condition, wifi, location.

Miinukset: There were too many mosquitos in my room, this was kind of announg during the night

Miinukset: Terrible customer service. Not prepared for welcoming the hosts at night. Party on the beach very noisy beside the room and not taking responsibility of the bad planning and the affectations to the guests. Not a good value

Plussat: Torre Lago: Absolutely and perfectly clean. Beautiful , sober, perfect decoration, comfortable rooms, excellent location, beautiful and pristine beach and pool, excellent customer service. The view from my room...WOW: the Pool and the see with the most outstanding sunsets. Different restaurants, nice food! You can’t ask for more!!!

Plussat: The security is tight and we felt really safe. The guard made sure he saw the face of the driver who picked us up and dropped us. They were very helpful. Staff was very nice and the pools were amazing

Miinukset: The property is not at all a good value for money. Room was good but the toilet was small and the shower and flushes were out of order. The food were not value for money either inspire of the fact that it was shockingly expensive for a plate of rice some beans and meat. Crepes and waffles close to the hotel was our go to place.

Plussat: If the place is busy not for me. Just too crazy Good mix of pool if you want it but amazing beach. Very clean with fantastic jungle like gardens

Miinukset: Food was ordinary

Plussat: Having read about Iratoma before arriving we didn’t know what to expect. The resort itself exceeded expectations - unrestricted a la carte meals (available breakfast, lunch and dinner), good alcoholic drink selection (including cocktails), and comfortable accommodation (we had a bungalow). We particularly enjoyed the modern facilities available in the new reception building (modern bar and amazing pool). Service, in general, is an area for improvement, with the exception of three star servers who were consistently attentive and warm, going above and beyond to cater for our needs - Kellys and Rita at the new pool bar, and Mary at the breakfast buffet. The hotel would greatly benefit from having these ladies train other members of customer facing staff. Only two members of staff (at front desk) spoke English. This was sometimes problematic, but we mostly managed to muddle through with the google translate tool! As mentioned above, having stayed in a number of other all inclusive properties, we were surprised that we were free to use the a la carte restaurants freely. That said, the menus didn’t change which was a little monotonous towards the end of the trip! Note that the restaurants are spread across the sprawling site, meaning that it is a short walk / hotel transport to some of the restaurants. In general, we would strongly recommend this hotel, particularly if you can get a bargain rate!

Plussat: Perfect stay; be sure to see top floor bar and gym on the 2nd floor. Across the street from beach, but less than a 2 min walk. Very nice breakfast.excellent; friendly and knowledgeable staff. If in Santa Marta, I am highly likely to stay there again.

Miinukset: Difficult to schedule shuttle bus. You need to request it at least a day ahead of time; they did not send an email confirmation after 2 calls to schedule, but they were there with my name when we arrived. They stop service around 6 PM so if you have a late flight you will need to pay a taxi. The trip is short but the taxi flat rate is around 20K. Taxis are a rip-off in Santa Marta but this has nothing to do with the hotel.

Plussat: Access to their 3 locations Hotel, Boutique & Villas. In addition private entrance to the beach staff was excellent breakfast buffet was a good spread we were allowed to continue to use the pool at the Villa even after check out I will definitely be returning and highly recommend this location rooms each had their own private bathroom in the Villa full kitchen full dining room nice size living room. This is great if you are going with the big group

Miinukset: Nothing

Plussat: Room’s size

Miinukset: Location

Plussat: Cleanest and nice place.

Miinukset: Nothing

Plussat: The location is great and it is good value for money

Miinukset: Rooms are very small and swimming pool isn't great

Plussat: The entire staff made us feel like in our home , they were very caring, attentive to our needs, very polite, very professional, very sweet... I can not say enough.. Me Edgar from Asministration, Olga, Sara, Yoleima, Cindy, Adalberto, Miguel, Lucho, everyone we encounter was outstanding in every way... I will love to come back soon for sure! Thanks again for all the great memories and the unforgettable experience at Santorini Resort ... The Best place ever to be...Thank you so much!

Plussat: Excellent spot to relax. Villas are pretty comfortable and spacious.

Miinukset: Everything was great.

Plussat: Staff was friendly, rooms clean

Miinukset: Many advertised amenities (sky bar, rooftop pool, disco) were closed during my stay.

Plussat: Personnel were all excellent

Miinukset: There was a hidden insurance fee we were charged at arrival. I told them, it would had been better to charge that as part of the full fee, because those things are uncomfortable

Plussat: Staff,location and food

Miinukset: No soap

Plussat: Great place to stay with family and friends

Plussat: Great place, big and bright

Miinukset: Hotel Elevators need maintenance too slow and will open at every floor, or take you to the wrong floor 90% of the time.

Plussat: The room was able to accommodate all 4 of us.

Miinukset: The jacuzzi wasn’t heated (why even have a jacuzzi if it isn’t heated?!), the breakfast was sad, and they don’t serve any liquor at all. They only have canned beer available. The table placemats have photos of cocktails and the hotel logo, but they don’t serve any cocktails!

Plussat: This hotel offers great value facilities/services to transit to/from the airport. The staff is great to offer guidance and support, while the apartment room is comfortable and fully equipped. Wifi worked perfectly. Good value overall!

Miinukset: The breakfast is extremely poor for a hotel of this standard. The gym is poorly equipped. Location is ok-ish, but closer to/from the airport, the beach and good restaurant options.

Plussat: Nice to sit in the restaurant overlooking the sea

Miinukset: Cold water shower, beds were a little hard

Plussat: Bedrooms, close to the beach

Miinukset: The balcony in the webpage pictures are not tinning but it's a nice place for dinner. Restaurant service could be much better. The first day was excellent, but next days it deteriorates noticeably.

Plussat: access to the beach. night reception guy was friendly, virgin pinacolado

Miinukset: the barking dogs especially in the night, generator noise during the day. Some unfriendly staff. Breakfast> No hot water or tea, on 2 days no jam, white toast bread slides but no toaster, mosquitos in the room and at the reception, 15 min waiting for beach towls = 10 bites no hot water in the shower. It is a public beach and the carry hundered of people by buses to it, especially on weekends and holidays

Plussat: location is nice frontal beach.

Miinukset: all ok

Plussat: Location

Miinukset: Room Comfort Too high price for that room

Miinukset: Beach- high surf

Plussat: Close to the beach and mall

Plussat: Quiet spot

Miinukset: Everything was great

Plussat: We were moved to a much farer hotel, even more south than Santorini which iis like 4 km from Santa Marta, but a good 20 minutes taxi ride on a highway. One of the guys at the reception who could soeak some words if English(language totally unknown by all the other personal, reserved us a driver, who was not a taxi, had a dirty car, but friendly and he took us away from the hotel every day. The sea was dirty 6 dd in a row, beach not cleaned, music played loud any time of the day

Miinukset: We reserved a boutique hotel, which was advertised as large, modern furnished: When we arrived the reception was in total chaos, with many people alredy complaining for their accomodation. The hall had very old and dirty sofas. After one hour lengthy negociation with a reception guy who couldn’t speak a word of English , and printed out also a wrong price statement, but absolutely wanted to be paid for the whole duration (5dd), without showing us the room in advance, we were taken in the neighboring building, the so calked boutique hotel, with slighty better appliances, BUT behind stairs in a microsopical room with just one bed(we asked for 2) andNO window(room 19a). So we went back to the reception, made clear that that was by far unacceptable, given a room on the first floor 205 , very simple furnished with a balcony (of which view was clised with a wall!). As again there was only one bed, the cleaning lady opened us the room aside 205, furnished mre like a hostel room, with 2 beds). Next morning a Colombian friend of us raised hel at the reception, where there was somebody who could even speak English and we were moved to the Santorini casa blanca, much farer from santa Marta, in front of a pipeline, but more modern. Bed-room small, but 2 beds and view on the pipe line. Break- fast was a self service where alternatively forks or cups of coffee were missing. Dinner was only a glass eith defrosted crabs that they dared to call cheviche. After 3 dd we tried again the restaurant because they had a new menu. We have waited 1 hour ill they said that dinner was not possible”! We had ordered casoules de mariscos and filete , whilethe other tables had been all served, but with hamburgers and chips, to say the truth... so we went to sleep without dinner as the hotel is a good half an hour highway drive from santa Marta. And I am still waiting for my invoice, because the prices here are lower than in Santorini boutique but they gave us no discount

Plussat: Close to the beach, place was not very crowded

Miinukset: Is not very modern, but everything works ok and is clean

Plussat: It was not a nice hotel. The people were semi attentive, but the space was ugly and sparce.