Hotellit lähellä Santa Marta Simon Bolivar lentoasema

Plussat: Swimming pools

Miinukset: Limited choice in restaurant

Miinukset: The service was acceptable. One day we arrived to the room and there was no towels in the bathroom they take 1 hour for bringing it to the room. There is no enough place in the pool location and the service in the pool was acceptable. We finally found a spot and any waiter came for assist us, we needed to come for them.

Plussat: Comida, ubicación y playa

Plussat: Thé kindle people

Miinukset: Nothing

Plussat: close to the beach

Plussat: Very nice pool areas; ok beach. Great facilities for additional entertainment with the kids (bowling). Nicely organized to separate younger from older kids. Very good rooms, nicely equipped with utensils, cooking ware, glassware... you basically don’t need to leave the hotel.

Miinukset: Needs more shadows from threes, more seating areas on the beach an along the Pool sides...

Plussat: Simply perfect and outstanding

Miinukset: Nothing

Plussat: The location on the beach was great but a 20 minute taxi to Santa Marta central with no shuttle service.

Miinukset: Overcrowded resort, not ideal for couples. Rooms were outdated with a concrete double bed in the matrimonial room. There were many additional charges, even to wash the cups provided. No tea or coffee facilities in room. A vast array of ugly plastic chairs poolside yet never anywhere to lay/sit as everyone seems to hold spaces yet spend hours unattended. We stayed here for some relaxation at the end of a long trip and were very dissatisfied.

Plussat: My mother, my wife and I Go there 3or4 tuice in the year

Plussat: Its beach location and staff attention

Miinukset: No complaints

Plussat: Good hotel in Santa Marta (pozos colorados area), in front of the beach. The hotel has several and nice swimming pools, delicious, abundant and good variety of food, beverages, etc. To be honest, you don't need to walk out from the hotel, you have everything to enjoy a good time with your family, relatives, friends, etc. Supermarket inside or a bigger market just few meters walking distance from the hotel if you want something for your group. I enjoyed my time off with my family. I'll be back in the future.

Miinukset: Some suites are already a bit old, but everything works

Plussat: the swimming pools, the location, the beach

Miinukset: food is not good and very expensive, cleanliness in some areas, not many activities for kids

Plussat: Service

Miinukset: The restaurant is far that the Room

Plussat: Stayed at the Reservado tower. Very modern and clean. The rooms are spacious with ceramic floors and good air conditioning system. We had issues making our check in our first night due to an inconvenience with our airline. When we called to let them know we wouldn’t be making our check in the first night they were understanding and held the room until we got in the next day. The food, facilities, and service were top notch.

Miinukset: When we tried to exchange US dollars to Colombian pesos so we could tip the service staff they would not let me exchange due to the fact that I was a Colombian citizen (living abroad and with US citizenship as well). Luckily my fiancé is a US citizen. When she tried to exchange a simple $20 bill they wouldn’t accept it because it had ink marks on it.

Plussat: I like the trees, plants and Iguana's that are all over

Miinukset: It was sometimes very difficult to communicate with the staff because most didn't speak English. There could also be a bathtub inches bathroom

Plussat: Irotama has 5 different towers, all nearby, Irotama Reservado is the newest and is amazing, we arrived there but realized that maybe it could be too calm for the kids, so we moved to Irotama del Sol, the apartments in both towers are fully equipped and really nice, big and confortable, complete kitchen, washing and drying machine, nice bathrooms, we also had a big outdoor Jacuzzi, the place is amazing, very clean and well equipped, but the most amazing thing is that the staff is really nice and courteous and helpful. we even had a medical condition with one of the kids, we went to a hospital for a preocedure and the next day the hotel reimbursed us all our costs using their own insurance.

Miinukset: nothing!

Plussat: Great facilities.

Miinukset: The suites on the 06 line, have little privacy. A new built tower is extremely close. No privacy in the jacuzzi for romantic evening.

Plussat: Nice and clean.

Miinukset: The quality of the service used to be much better. Time of response in restaurants and cafes was excessive. Distance between my building and the next facility was long.

Plussat: Facilities and location are good

Miinukset: Prices are expensive and limitations of food that are included in the plan

Miinukset: Saavuttaessa hotelliin, kuljetus lentokentältä toimi erinomaisesti. Veivät kuitenkin toiseen torniin, joka on kauimmaisena Irotaman palveluista. Huomasimme sen vasta, kun olimme jo kirjautuneet sisään ja ollessamme allekirjoittamassa viimeistä paperia, huomasin eron. Sen jälkeen vaadimme, että saamme huoneet Irotama XXI:stä, johon meillä oli varaus ja varausvahvistus. Siitä alkoi 1,5 tunnin kiivas taistelu oikeudestamme Irotama XXI:n huoneesiin. Vastauksena saimme, että kaikki muut tornit Irotama XXI, Irotama del Sol ja Irotama del Mar ovat täynnä. Vaadittuani saada keskustella johtajan kanssa, siihen ei suostuttu. Lopulta 1,5 tunnin kiivaan kamppailun jälkeen vaatimukseemme suostuttiin. Huoneissa oli lisävuoteet eli ne oli ilmeisesti tarkoitettu ja varattu myös muille. Kaikki muut palvelut toimivat hyvin, mutta alkutappelu vei pisteet Irotamalta, jossa olen ollut ensimmäisen kerran jo 1970-luvulla.

Plussat: The room was perfect. Everything was like new. We loved the balcony and the view. The rooms were spacious. Juan Carlos was exceptional. He helped us communicate our needs.

Miinukset: No complaints

Plussat: The building is new, clean and incredible. The room was beautiful and the pool was well taken care of and amazing.

Miinukset: There is no gift shop or store, we had to travel down further on the grounds to get to a store when we needed some sunscreen or toiletries.

Plussat: Good breakfast and location for what we needed.

Miinukset: Staff took a long time to find the reservation. I would not recommend this hotel for foreigners as they are not aware that we are tax exempt. When we showed our Australian passport, drivers license and itinerary showing arrival date as proof that we are not residents of Colombia we were told that this was was sufficient. We informed that we did not get an stamp at the airport as we came on the electronic gates. Definitely not impressed. This did not happened to us in Bogotá on the same trip. I definitely would not recommend this hotel at all.

Plussat: It was a reenergising stop in our trip because of: Great facilities Nice pool Well equipped gym Spa Spacious and design room, with balcony Delicious breakfast

Miinukset: Laundry is surprisingly slow for a hotel of this kind

Plussat: Breakfast was pretty good and getting a table to sit down at such a busy time wasn't very difficult. The room we stayed in was 1604 with a queen bed, one balcony and pool view. It was spacey, modern, clean and well worth the price we paid. The hotel staff was very attentive and helped us out with an hour or so after check-out for free so we could get things sorted out. We had arrived that night from a wedding so an extra hour was good news. The hotel is twn minutes from the airport and a taxi should cost $20,000 pesos. There´s a small shopping mall a couple of minutes walk or a $6,000 peso taxi drive away. The city center is half an hour away by taxi so if you´re planning to party in the city center I wouldn't recommend staying here.

Miinukset: The restaurant is quite expensive for Colombian standards. The hotel is between two big buildings so there is almost no view and the pool only has sun in the morning. You have to pay for early or late check-out, but atleast you have the option. For some reason the hotel lost its beach resting area permission so there were only six umbrella stands for the whole hotel. That means that if you didnt wake up early getting a spot later on in the day was almost impossible and you would have to pay someone at the beach for chairs and lie under a tree for shade. We had called for someone to pick us up at the airport and when we arrived there was nobody there so we had to take a taxi. It's no big deal but it's dissapointing when you agree to something and someone doesn´t follow through.

Plussat: Excellent service, restaurant and staff

Miinukset: Limited umbrellas and chairs available on the beach

Plussat: Food excellent. Nice staff and very comfortable bed.

Miinukset: When arrived room was not fully cleaned from prior guest. Also had to request multiple times for a smaller pillow.

Plussat: Friendly staff. Modern and clean.

Miinukset: construction around, a bit noisy.

Plussat: Close to the best beach! It's very safe and you can spend hours in peace at the beach. Super clean as well. Breakfast is also really good, plenty of options. Very happy overall.

Plussat: I stayed at a deluxe suite , it was bigger than expected and with a great balcony from where you get a nice ocean view. The bed is comfy and everything you will need is provided. The staff has a great vibe and very helpful. 100% recommended.

Miinukset: The room service menu could be longer and should include vegetarian options.

Plussat: Even though I arrived early I got a early check in with an amazing room. The staff couldn’t be more helpful and friendly. The hotel is pretty new and everything was pretty amazing!

Miinukset: To be honest I loved everything

Plussat: The service was pretty cool and the food was delicious!! The Swimming pool is awesome! Strongly recommended if you want to rest

Miinukset: Nothing, everything was great

Plussat: the room, the cordiality of the staff, the pool's lifeguard was helpfully and very kind with our baby

Miinukset: the food , ( not breakfast) could be better

Plussat: Personnel were all excellent

Miinukset: There was a hidden insurance fee we were charged at arrival. I told them, it would had been better to charge that as part of the full fee, because those things are uncomfortable

Plussat: Staff,location and food

Miinukset: No soap

Plussat: Great place to stay with family and friends

Plussat: The apartment

Miinukset: Breakfast

Plussat: Great place, big and bright

Miinukset: Hotel Elevators need maintenance too slow and will open at every floor, or take you to the wrong floor 90% of the time.

Plussat: Terrazas Tayrona is a good place to stay. Apartments are very comfortable and big. Newly cookware. The building is well located, close to a really good and calm beach (despite Rodadero, which is very crowded).

Miinukset: They have a good photographer, common areas of the building are not so luxury as looks in the photos. Elevators didn't work well; sauna did not work, so it was not possible to use it.

Plussat: The room was able to accommodate all 4 of us.

Miinukset: The jacuzzi wasn’t heated (why even have a jacuzzi if it isn’t heated?!), the breakfast was sad, and they don’t serve any liquor at all. They only have canned beer available. The table placemats have photos of cocktails and the hotel logo, but they don’t serve any cocktails!

Plussat: This hotel offers great value facilities/services to transit to/from the airport. The staff is great to offer guidance and support, while the apartment room is comfortable and fully equipped. Wifi worked perfectly. Good value overall!

Miinukset: The breakfast is extremely poor for a hotel of this standard. The gym is poorly equipped. Location is ok-ish, but closer to/from the airport, the beach and good restaurant options.

Plussat: Location is very quiet. View is amazing. Terrasse. Good sized apartment, well furnished (except the bed). HOT WATER. Wifi and TV good. Here you are very close to the south beach, but not in the crowd. No traffic noise (nor klaxons), no big disco/bar, relax beach. And as usual it's very easy and cheap to get a taxi or motorcycle if you need to go in the center. Recommended. Would be a 9/10 except the small poor beds, and the slow lifts.

Miinukset: - Well the so-called "double" bed is ridiculously small, as usual (and i really don't get why). - Just a cheap linen (no conforter), and very old towels. For a hotel of this standing it's unbelievable... since the furnitures, including cookware, are not so "cheap". Like the bed would be secondary... ??? - Lift is really awfull, big conception mistake : 2 small cabins, for a very big hotel (15 floors)... And to make things worst, doors are abnormally slow, and the lifts stop all the time at the 4th floor for the maids to move their staff.

Plussat: It was pretty comfortable and the staff was friendly and attentive

Plussat: Good food and great beach area. Rooms within the main hotel building have great wifi. Amazing staff!

Miinukset: Front desk can be a little slow when checking in and out.

Plussat: Staff is helpful & friendly. Air conditioning was excellent which is important. Breakfast was good.

Miinukset: The property could use some renewal. Things look somewhat worn. Pools have a lot of chlorine. Sand on the beach gets very hot. Breakfast while good is not as varied as it could be. It’s a 20 minute taxi ride to center or bay.

Plussat: Friendliness of staff

Miinukset: Birds flying around and taking food off tables while eating on the patio

Plussat: The hammock

Miinukset: Very poor value for the money. The room is much smaller than the photos lead you to believe. The hotel is in great need for a refresh.

Plussat: Private car park

Miinukset: Very friendly and helpful staff

Plussat: Good hotel, with friendly staff, although no one spoke English, luckily my husband who spoke Spanish was able to communicate with them. Rooms were big and spacious, clean and good air conditioning. The room service was very expensive. Good hotel for family and children as they had lots of activities for them.

Miinukset: The food and drink was on the expensive side. The beds were not very comfortable. The main swimming pool was on the small side too.

Plussat: Staff, food at the dinner.

Miinukset: Room condition, wifi, location.

Plussat: I liked the variety of the breakfast, the fruits, the breads. Some decaf coffee is needed. The juices were delicious.

Miinukset: Everything in the breakfast was good. But the dinners were not so varied. The taste could have been better. Poor offer. The staff present in the kitchen is very amiable.

Plussat: the breakfast was great and a good "spread" for the money.

Miinukset: There was a general coffee maker in the lobby area but no kettle in the room.

Plussat: The people who work there are friendly

Miinukset: They have only one employee who speaks English

Plussat: They stated that the hotel was located in the Rodadero, the hotel is located over 15 min away by taxi.I booked the hotel based on being located in the Rodadero region. I requested a refund with no luck..

Plussat: The place, the hot shower, the staff, the food!

Plussat: Nice hotel with a great pool. Very friendly and helpful staff. Clean and comfortable room with a lot of space and storage room. Good breakfast and a nice restaurant for lunch/dinner.

Miinukset: There could be more tents for shade at the beach. No restaurants in the neighbourhood, so you have to take a taxi if you want to eat somewhere else.

Plussat: Good resort. Nice pools. Friendly staff.

Miinukset: The information says Sea view, but I got a room on the ground floor without any view at all. Nobody speaks english. Little english spoken

Miinukset: The staff was rude whenever me and my friend required their help. Also when we first arrived and wanted to check in they told me that because I was Colombian, I needed to pay IVA, even though I was using my Canadian passport. I have been to others hotels (in Colombia) where I make the reservation while still in Canada, and used my Canadian passport so that I don’t have to pay taxes. However, the lady at reception told me that I would have to check in with my Colombian passport which should be a choice since I have double nationally. At the end I explained that I should not have to pay for it and showed her that I need the laws. I did not end up paying for taxes, but their taking advantage of the people that don’t know better so they pay for the IVA even when presenting a foreign passport. As well, the day of the check out, we got a bill from “hotel insurance” which nobody ever told us about. When I asked reception they were incredible rude and said “just make sure that you come and pay for it before you leave” and all I was asking is why they never informed us about it. Finally, they never gave us a tour of the hotel or installations and we had to find our way around it! Even when we were on the beach (close to the hotel) we were walking towards a little bridge and we had locals stop us and tell us that it wasn't safe to walk/bring our valuable things (phone etc) and we’re surprised that no one ever told us about it! If you're looking for a restaurant within a hotel that serves a variety (more international) of food you wont find it here! As well, the COMPLEMENTARY breakfast is always the same and with no much flavour! IF YOURE TAKING A TAXI, ASK THEM TO GET YOU A LOCAL TAXI BECAUSE THEY OVER CHARGE DUE TO THEIR WORKING WITH THE HOTEL! (Apparently they don’t carry enough change so if you don’t pay exact, you don’t get all your change back)

Plussat: great breakfast

Plussat: Breakfast was okay. Location a little out of the way, but close to airport as we were flying the next day. It had a beautiful, private beach and pool. The room had two bathrooms. We were three women, so that was a plus!

Miinukset: They close access to the beach at 6 and pool at 8.

Plussat: The staff service at the reception and help, amazing

Miinukset: Although the stuff at the reception is extremely nice, the restaurant is not good enough for the level that the hotel sells. The quality should be better, taking into account that is really far away from everything

Plussat: Well the hotel is beautiful Cleaning service is no really good the bathrooms need more cleaning ... lady’s in the front desk are very friendly ... security’s good a little far the city but is okay ...

Miinukset: Bathrooms no really clean

Plussat: Great Location and the kind of jungle environment gives us a magical touch

Plussat: The location, views ,grounds, staff,pool.

Miinukset: One of the double fauset was inoperable. A large map of area is highly advisable. There was alot we were not aware of cause the map they give you is 3 inches. Also when we arrived we were not given an iteniary of the days events. The maid also did not include this with her visit. Food was good. Best restaurant is Boru. There were no English speaking staff other than one at reception desk.

Plussat: The different style of swimming pools and restaurants Nice beach Lot of equipments

Miinukset: When we arrived at Irotama siglo XXI we have been very badly received. The women at the reception didn’t want to allow us to get accès to the WiFi until we pay (we just wanted accès to internet to check our bank account that we use only for travelling. Of course we had the funds to pay!) A guest had to share with us it’s personal connection. I feel like foreigners are not really well treated in this establishment.

Plussat: I liked the locations, the staff is super nice and kind, they have some activities that make the place interesting.

Miinukset: I hated the food, it is a lot of food but poor in taste and variety. The All inclusive plan have a lot of things that are not included... why they call it all inclusive? The people on the beach selling thinsg and giving massages are really anoying, it was an experience of asking all those people to go away every 5 minutes, I couldn't rest in the beach.

Plussat: Beautiful gardens, nice view, comfortable

Miinukset: It would be nice to upgrade some old facilities such as the “bohíos”

Plussat: The location of the hotel is very central and only a few minutes away from the airport. We got a bungalow only steps from the beach. The room was quiet and the service was excellent. The staff is very polite and helpful. For a better dining experience, make a reservation at Piso 12 restaurant at the Irotama 21 building. The view is magnificent.

Miinukset: Perhaps the only issue with the property is the lights on the path to the restaurants. They are very low and it's hard to see where you are walking. It would be best to install some tall lamp posts.

Plussat: The apartment and the surroundings

Miinukset: The food was not what one expects in a 5 star hotel.

Plussat: The convience of the property from the airport

Miinukset: The facilities could have been cleaner and the staff a little nicer

Plussat: The only good thing about the hotel is the staff. Everyone is very attentive and nice. Also, the beach is ok. The sea is clean and calm. There are enough chairs and beds by the ocean for everyone.

Miinukset: We booked a bungalow. We were VERY disappointed to find out that the place hadn't changed in about 30 years. That means the room was old and outdated. The cable tv did not work. The refrigerator was leaking. There were ants in the room. The bed was too small. The food is not worth the price. The buffet is not worth it. The worst thing is that I booked a room in the tower XXI for my father. That room was about as expensive as this one but 100000x better. it is a new building with ocean views. I believe I booked that one through their website because booking did not offer that option. Their reservation system is also 30 years old, which means that they don't know how to use computers or/and their databases are not connected; They are unable to look up reservations. Be sure to print our your reservation before your trip!

Plussat: The beach is great and well maintained. Walking distance to Sazue shopping mall which has a food court. Confortable rooms. We booked the bungalows. The pool we used was really good. Some of the staff very helpful and friendly.

Miinukset: Rooms need maintenance. Some of the staff very quite unfriendly. Breakfast was ok but not oustanding. Service was bad in the restaurant when busy. Buffet was quite pricey per person for what it was. Despite the good things about this hotel our opinion is that the cost that not reflect the quality of the accommodation.

Plussat: Santorini was a perfect spot for my family reunion before my wedding! We stayed in the Villa which was a little tight but I would recommend getting individual suites for more room. Good breakfast too!

Plussat: Perfect stay; be sure to see top floor bar and gym on the 2nd floor. Across the street from beach, but less than a 2 min walk. Very nice breakfast.excellent; friendly and knowledgeable staff. If in Santa Marta, I am highly likely to stay there again.

Miinukset: Difficult to schedule shuttle bus. You need to request it at least a day ahead of time; they did not send an email confirmation after 2 calls to schedule, but they were there with my name when we arrived. They stop service around 6 PM so if you have a late flight you will need to pay a taxi. The trip is short but the taxi flat rate is around 20K. Taxis are a rip-off in Santa Marta but this has nothing to do with the hotel.

Plussat: Access to their 3 locations Hotel, Boutique & Villas. In addition private entrance to the beach staff was excellent breakfast buffet was a good spread we were allowed to continue to use the pool at the Villa even after check out I will definitely be returning and highly recommend this location rooms each had their own private bathroom in the Villa full kitchen full dining room nice size living room. This is great if you are going with the big group

Miinukset: Nothing

Plussat: Room’s size

Miinukset: Location

Plussat: The studio apartment is the way to go. Perfect for a couple with a few kids. The staff are incredibly friendly and helpful. Would stay here again if in the area.

Plussat: the beach is great, even if it is right in front of the charcoal loading dock. the staff was friendly and resourceful

Miinukset: there was not much to like, the hotel sees abandoned, there is rust everywhere, the facilities show very little maintenance, the room felt like a motel room, the beaches were a bit dirty, the food was definitely not up to standards (especially for a remote place, in which you won't have another choice). overall, we had a great time together in spite of the state of this hotel

Miinukset: Had problems with food and drinks requested on the first day. They spent over 2 hours and didn't process our order, while attending other people ahead of us meanwhile. They had a personal shortage hence the doorman was taking orders, and a clear lack of processes. I called the manager after almost two hours and she stated it would be ready in a few minutes, but it took them over another 40 mins. I literally had to walk in the kitchen and request they took my order after I realized they hadn't even entered my order. The hotel has very few alternatives around, so you are kind of forced to deal with the very poor organization if you want to have lunch/dinner at the beach. What really surprised me is the manager has absolutely no control over the operation, the employees ignored her and kept me for around 3 hours waiting for a fried fish order. At the end, they didn't even have the decency to not charge me, they gave me a discount after trying to make me feel guilty that employees would be charge out of their own salary for my food. The hotel should have assumed their responsibility, provide compensation by no charging and express apologies. If food is important for the travellers, I'd highly recommend searching for other alternatives.

Plussat: The location is perfect and the staff is very kind and helpfull. I would stay there again.

Plussat: The location is great and it is good value for money

Miinukset: Rooms are very small and swimming pool isn't great

Miinukset: was hard to find clean water and i got really sick

Plussat: Close to the beach, nice beach to have a swim, no strong currents.

Plussat: Staff was friendly, rooms clean

Miinukset: Many advertised amenities (sky bar, rooftop pool, disco) were closed during my stay.

Plussat: Peaceful beach and location

Miinukset: Access road and small balcony

Plussat: Nice to sit in the restaurant overlooking the sea

Miinukset: Cold water shower, beds were a little hard

Plussat: the beach loxation and the front desk personnel

Miinukset: the breakfast

Plussat: Bedrooms, close to the beach

Miinukset: The balcony in the webpage pictures are not tinning but it's a nice place for dinner. Restaurant service could be much better. The first day was excellent, but next days it deteriorates noticeably.

Plussat: location is nice frontal beach.

Miinukset: all ok

Plussat: Very friendly staff Great Breakfast and seafood.

Plussat: Location

Miinukset: Room Comfort Too high price for that room

Plussat: Hotel right on the beach; Some friendly staff (Eduard, Samir, Jorge) but it was all a bit of an effort to be treated like guests as opposed to nuisances!

Miinukset: No hot water in shower; Very unfriendly welcome. Very unfriendly (female) staff at reception (Silvia). Only did the bare minimum in terms of customer service. They also looked my friend up and down and made her feel very uncomfortable. Essentially, they are not well catered for foreigners. I got the impression it was very much a place for Colombians. Very poor facilities for the beach (only two hotel umbrellas with chairs in very poor state), restaurant closed at 8.45pm and this was not advertised, so we had to order a pizza but this took around 2 hours to organise. (We arrived late after a four hour transfer from Cartagena. We were told at reception the restaurant would shut at 9pm, so we rushed to get there by 8.45pm only to be told by the chefs that they were not prepared to cook anything! Not very hospitable at all. All the delivery places were seemingly shut but eventually Jorge managed to get us a pizza from Dominos!). It's not really a swimming pool. it's extremely small. you wouldn't want to use it at all really.

Plussat: excellent beach. mellow and fun.

Miinukset: long drive to other services

Plussat: It was close to the beach.

Miinukset: The rooms need updating in the older part of the hotel.

Miinukset: Beach- high surf

Plussat: Close to the beach and mall

Plussat: Quiet spot

Miinukset: Everything was great

Plussat: Very comfortable, nice pool, great restaurant just next door.

Miinukset: So hard to find in crazy Santa Marta!

Plussat: I liked the location and the staff was nice and attentive.

Miinukset: The room was poorly decorated, as a matter of fact, it did not have one painting nor a lamp on the desk or night stand. The bathroom was terribly small and with poor ventilation. The mini bar was poorly supplied. Also, the breakfast did not have a great selection of choices and the quality of offerings left a lot to desire.

Plussat: Location Is excelent, very close the beach.

Miinukset: First room they gave us had mosquitos

Plussat: We were moved to a much farer hotel, even more south than Santorini which iis like 4 km from Santa Marta, but a good 20 minutes taxi ride on a highway. One of the guys at the reception who could soeak some words if English(language totally unknown by all the other personal, reserved us a driver, who was not a taxi, had a dirty car, but friendly and he took us away from the hotel every day. The sea was dirty 6 dd in a row, beach not cleaned, music played loud any time of the day

Miinukset: We reserved a boutique hotel, which was advertised as large, modern furnished: When we arrived the reception was in total chaos, with many people alredy complaining for their accomodation. The hall had very old and dirty sofas. After one hour lengthy negociation with a reception guy who couldn’t speak a word of English , and printed out also a wrong price statement, but absolutely wanted to be paid for the whole duration (5dd), without showing us the room in advance, we were taken in the neighboring building, the so calked boutique hotel, with slighty better appliances, BUT behind stairs in a microsopical room with just one bed(we asked for 2) andNO window(room 19a). So we went back to the reception, made clear that that was by far unacceptable, given a room on the first floor 205 , very simple furnished with a balcony (of which view was clised with a wall!). As again there was only one bed, the cleaning lady opened us the room aside 205, furnished mre like a hostel room, with 2 beds). Next morning a Colombian friend of us raised hel at the reception, where there was somebody who could even speak English and we were moved to the Santorini casa blanca, much farer from santa Marta, in front of a pipeline, but more modern. Bed-room small, but 2 beds and view on the pipe line. Break- fast was a self service where alternatively forks or cups of coffee were missing. Dinner was only a glass eith defrosted crabs that they dared to call cheviche. After 3 dd we tried again the restaurant because they had a new menu. We have waited 1 hour ill they said that dinner was not possible”! We had ordered casoules de mariscos and filete , whilethe other tables had been all served, but with hamburgers and chips, to say the truth... so we went to sleep without dinner as the hotel is a good half an hour highway drive from santa Marta. And I am still waiting for my invoice, because the prices here are lower than in Santorini boutique but they gave us no discount

Miinukset: The facilites were uncared, humidity smelling, a/a noisy

Miinukset: Well, I could make a list. The junior suite supposed to be with a balcony in the photos when you book but there was not, aircon extremly old and noisy, second floor without elevator (I carried my luggage). Breakfast basic and with buffet. For the prices of Colombia, completely out of the market. Absolutely not recomended!

Plussat: It was not a nice hotel. The people were semi attentive, but the space was ugly and sparce.