Santa Marta hotellit lähellä Rodadero Beach

Plussat: The service is top notch! The staff, for the most part, were incredibly courteous, accommodating, helpful and kind. The breakfast was amazing, the views from our room were lovely. The hotel is located a short walk from the beach and it's very quiet at night. Overall, we had a very pleasant experience.

Miinukset: The administrator, Zoraya, tried to rip us off by charging us COP $40k to fry 2 fish that we had purchased ourselves, without even letting us know. Meanwhile, the day before, we paid COP$30k for two executive lunches with items fully provided by the hotel. Mind you, in a 15 story building, my mom and I were the only guests! It felt as though this woman wanted to justify making ends meet through me and didn't even have the courtesy to let me know... This is not an issue of money; it's a matter of principle. I did bring it up to the general manager and he did apologize to me. I wanted to extend my stay in this place indefinitely but that was the deterring factor that made me leave. To all of you staying here: beware of that lady.

Plussat: Personnel were all excellent

Miinukset: There was a hidden insurance fee we were charged at arrival. I told them, it would had been better to charge that as part of the full fee, because those things are uncomfortable

Plussat: Staff,location and food

Miinukset: No soap

Plussat: Spectacular view

Miinukset: One of the toilet were not cleaned

Plussat: Great place, big and bright

Miinukset: Hotel Elevators need maintenance too slow and will open at every floor, or take you to the wrong floor 90% of the time.

Plussat: This hotel offers great value facilities/services to transit to/from the airport. The staff is great to offer guidance and support, while the apartment room is comfortable and fully equipped. Wifi worked perfectly. Good value overall!

Miinukset: The breakfast is extremely poor for a hotel of this standard. The gym is poorly equipped. Location is ok-ish, but closer to/from the airport, the beach and good restaurant options.

Plussat: No crazy klaxon here, that's something. Relatively quiet. View. Staff is very very nice.

Miinukset: The beds are pathetics. Too small, no duvet just one linen, not confortable at all. Window make noise with the permanent wind, should be fixed. Lift is still not working well since 2 years, you wait a lot.

Plussat: Cocktails available at pool and nice staff at the bar and at the breakfast.

Miinukset: Even though non drinkable water in taps, hotel didn’t provide water. Possible to buy with airport price at the lobby. The lamps in room with European cable while they didn’t fit to socket at the wall???! Wind makes windows loud all night long. Pool rather small. Jacuzzi always closed you have to travel downstairs with very slow elevator to ask them to open the gates for you even on opening hours. Place in the middle of nowhere the beach near but not beautiful at all.

Plussat: location is great, staff very friendly. personally i would not expect anything different from Colombia, i fell in love with this country long ago. breakfast is so-so a friendly TIP: i strongly (STRONGLY!) recommend to eat at Donde Chucho Rodadero (just around the corner when you walk along Carrera 3), personally i enjoyed everything (EVERYTHING!) i tried from the menu. fresh food, low prices and very friendly people - usual attributes of Colombia

Miinukset: i was given room 504 which i highly recommend to avoid at all cost if you want to sleep peacefully at night (i'm a very light sleeper) and not listen to the wind outside blowing from all directions and driving you crazy all night. this room with an almost panoramic view (about 2/3 windowed) and windows can't be shut tight. you hardly going to need air conditioner at night

Plussat: Location great for area

Miinukset: very small rooms and no hot water shower

Plussat: The staff are great!

Miinukset: Small rooms and not very pretty. Just adequate.

Plussat: everything, really!

Miinukset: room is a bit small while the bed is enormously large. i beat off my legs against the wooden base of the bed, especially at night in the dark

Plussat: The location is great, only 2 blocks away from the sea. There are plenty of restaurants and shops nearby so you can walk everything. The staff is great. The swimmingpool is great because it has also a part of shadow of the building. Full son is really very hot in the daytime. They also have an other hotel in the same street which is really very beautiful but more expensive and i understand because its new and more luxurous. It is hotel tayrona de mar. Its my second time and i will come.back jn the.future.

Miinukset: Breakfast is only untill 9am and for someone who goes just to relax like me its too early to get up. It should be at least untill 11am. Besides that its not a buffet and you can not choose. They do offer every day something different. And fruit, fruitjuice, coffee or hot choclate is included everyday but if you suffer any allergy like me its complicated because i dont eat bread so if they serve breaggs with bread you can not say ok give me 3 portions of fruit instead of the bread. They have no rooms with seaview you look at the mountains or to thr building next door. Besides that the place is great, this is the second time i come.

Plussat: We were given a room with no hot water, the management seemed to think that that was ok and didn't understand why we complained . They eventually gave us another room without a phone.

Miinukset: Phone and hot water in all rooms

Plussat: It was good

Miinukset: Our room was very noisy (looking at the street),and also 15 mins away by taxi from the historical center

Plussat: Location. Staff. Shower was good.

Miinukset: Our room was over looking a main road so it was a little noisy but overall a nice place.

Plussat: The hotel itself looks nice, the room was decent, it was clean even though a little outdated. Considering that I spent most of my time at the beach or elsewhere, it was a great room to sleep in. The staff at the front desk are great, very friendly and helpful.

Miinukset: The breakfast is very basic. I was hoping for at least a nice selection of fruit, but they only had papaya portioned in small cups.

Plussat: Very friendly staff Great location

Miinukset: Nothing

Plussat: The location was perfect, short walk to the beach and just far enough from the center that the noise from the clubs and bars didn’t hinder sleep. The staff was very helpful and very attentive.

Plussat: Breakfast was amazing, the employees were so nice and the hotel was really clean. The location was so good, 10 min walk to the beach.

Plussat: Location

Miinukset: Bad customer service

Plussat: The staff was wonderful.

Miinukset: First of all, there's no elevator and this should be shown first hand, to avoid bringing handicapped or seniors with walk problems. The stairs are way long uncomfortable. The bathroom was not properly fixed, there was a leak somewhere. Staff was wonderful and overall cleanliness of the place was good too. They should review the policy over tax to Colombians with dual citizenship.

Plussat: We enjoyed a lot the swimming pool and the breakfast was excellent (with fruits, bread, eggs, traditional "arepas" and even soup). The staff was also very kind and helpful

Miinukset: We had a bedroom close to the swimming pool and the breakfast room, so we heard all the noise from early morning.

Plussat: Bed was very comfy.

Miinukset: Breakfast was poor, I can’t believe they give you a little portion of everything, not option for people who don’t eat eggs or gluten.

Plussat: It is close to the beach, staff very friendly.

Miinukset: Breakfast and hotel facilities are basic.

Miinukset: Who said the breakfast was GREAT? Awful reviews. I chose this hotel because of the reviews and the breakfast couldn't be worse than I expected. No yoghurt, no cereal, no orange juice. You couldn't serve for yourself. Poor poor breakfast. Just Colombian items, apparently, what about international breakfast? On the other hand, the bed wasn't exactly queen size but two single beds joined. The pool was closed at 7pm, like no other hotel around which closes at 9 pm or no closing time. No elevator as everyone said so we knew about it. They charge you for taking care of your suitcase if you need to after checking out: like no other hotel around (we went to 3 more hotels before); none of the above charge for that (Tamacá, Sanha Plus, Tamacá Resort) and others in Bogotá. No jam for your bread, so nothing sweet. Only one type of bread is brought to your table. No toasts not warm. No option to drink tea or have plain hot water. Air conditioning barely cools the room, not as cold as needed for the area weather. Breakfast is not self service, as it is almost everywhere we have been, so people queue for one person to serve juice, and coffee, and huevos pericos. Most of the hotels barely serve you eggs but you can get all the rest for yourself which makes the service much faster. There is not even a trashcan in the room, only in the bathroom. I wouldn't recommend this hotel nor come back. And to top it all, when we came back to the hotel to pick up our suitcase, our driver had already arrived and no one in the hotel was capable to tell him if we had stayed there or not.