Santa Marta hotellit lähellä Parque de Los Novios

Plussat: Staff and service were beyond superb, perfect respite following Tayrona parque. Great rooftop pool!

Miinukset: Nothing

Plussat: Absolutely the best hotel we have been in Colombia! The building is old and it has charme, the rooms are very big and with everything you need (ac is necessary for Santa Marta climate). The terrace is very nice with a view on the cathedral! And the stuff is incredible kind, they will help you with everything you need, I needed a doctor and they sent her to my room. I recommend this hotel to anyone going to Santa Marta!

Miinukset: Everything was perfect

Plussat: The property was unique and lovely decorated. It was central to everything in Santa marta. The staff were so friendly and helpful-especially chris and javier and the ladies at breakfast. We extended our stay as it was so nice :). We would love to come back :)

Miinukset: Nothing we loved everything .

Plussat: The small hotel is a welcome oasis from the heat. Only a few steps away from the town’s center so you can walk to most of the local sites. Very helpful front desk and hotel staff! They also have a spa and a sweet rooftop breakfast area overlooking the cathedral

Miinukset: The steps! No elevator but that’s normal in most hotels in Colombia.

Plussat: Nice rooms, good location. Nice outdoor areas including pools. Good breakfast options.

Miinukset: Aircon dripped water into my luggage all night so it was wet but otherwise the place was lovely.

Plussat: best customer service! Beautiful hotel and good value for money.

Plussat: Location location location! Close to beach and Parque de los Novios with heaps of restaurants. Staff really friendly and helpful (esp. Javier! ) and the breakfast was amazing with some excellent local choices (try arepa stuffed with egg

Plussat: Fantastic location right in the heart of Santa Marta. Rooms are super nice and very clean. Staff was very helpful and they even had a room ready for us earlier than the check in time. Loved the stay !!

Plussat: Pool Breakfast Staff (especially Javier and thr guy at the reception with the glasses were very friendly and helpful!)

Miinukset: Nothing.

Plussat: I love everything about this place it was very beautiful it was close to the beach without having to be too close close to the historic Center and the staff was amazing Edwin(head desk guy) and Rosa(breakfast lady) was so sweet. I recommend highly ..

Miinukset: Nothing

Plussat: great hotel

Miinukset: travel agent in the lobby is a rip off and should not be allowed to operate in the property of this hotel!

Plussat: The breakfast was good, as well as the menu for other meals. The pool at the rooftop has a great view. It is a quiet hotel, great for resting.

Miinukset: The attention from the staff was not good, not amicable, the only friendly people are the barmans. In the room, the shower walls didn't seem to be clean enough.

Miinukset: In a general manner, the rooms are great but basic for this kind of hotel. No drinks in the room, the beds are very small for two persons and the staff are not happy to work there. Furthermore, the hotel charged us 40 USD more for each friend coming less than an hour, just chilling because « it’s the policy to take always more ». In final, we have to pay for 6 persons whereas the room have only 4 beds... that’s unacceptable, I never saw that, just have the impression to be a cash cow. According to me, it s better to book other local hotel, less expensive and much more FLEXIBLE. I’m so disappointed by the brand.

Plussat: Some sea view, nice rooms, free parking, clean.

Miinukset: Only hotel in Colambia without breakfast included. Can't think of a reason. Location is not central, although still close to the center.

Plussat: Location was great

Miinukset: People are not the most collaborative

Plussat: Pleasant spacious room. Convenient. Nice staff. Nice breakfast

Miinukset: Hassle checking in. Long boring story - but basically they don’t read the emails sent to correct the mistakes they made re. how many rooms for how many people. Infuriating but minor problem. Desk staff did their best to sort things out.

Plussat: Good location. Nice comfortable rooms. Good buffet breakfast. Friendly staff. Fridge and safe in room. Good value for the money

Miinukset: The only thing that bothered me was that being a Hilton they don’t provide you with bottled water in the room. Only one tiny (8oz?) welcome bottle of water and we where 3 in the room. Other than that nothing else worth mentioning.

Plussat: Everything was so good

Plussat: Great view of the sea from our room and great breakfast.

Miinukset: Would prefer a pickup service from the airport. The bathroom needed some deep-cleaning (i.e. dirty tile joints)

Plussat: The breakfast, the terrace and the swimming pool. The old city is just a few minutes walk. Transporta at any time.

Miinukset: Check in took too much time but nothing to regret.

Plussat: The breakfast, the location, the staff, the bed, the cleanliness...

Miinukset: My only negative comment would be for the shower

Plussat: Everything else! Breakfast was delicious and had a lot of options and the staff was very friendly and helpful. And the rooms have AC which makes it very refreshing. Is very quiet and nice. The location is ideal and nearby a lot of things

Miinukset: The internet is very slow sometimes and it comes and goes a lot which can be very annoying sometimes

Plussat: Staff, location

Miinukset: bugs in pool

Plussat: Nice breakfast, private parking, rooftop pool

Plussat: -Excellent personnel- Especially Randy Cespedes and Diego Suarez! When we had a problem with a document that was taken by the police (a misunderstanding), they helped us really well. They understood the urgency of our problem an took action right away. The willingness of helping you as good as possible is a huge plus point! -Great breakfast

Plussat: - the pool - The staff of the hotel was just amazing and so helpful. We went for a 4 day hike and came back to this hotel. We were in need of a number of things and the staff helped us very much.

Miinukset: -

Plussat: María Alejandra was the best

Miinukset: There's no A/C in the lobby

Plussat: Good location and comfortable room. Staff was really nice. The breakfast was good and the swimming pool on the top floor was a great touch.

Miinukset: Nothing.

Plussat: staff was great. located perfectly. lots of small local bakeries and bars. only minutes walk from exito supermarket and parque de los novios. rooms are comfy enough. roof terrace with pool and hammock was great with the kids. as roof terrace is undergoing renovation, will be even better, once finished.

Miinukset: breakfast was ok, but nothing special. however, for the price we paid, more than expected.

Miinukset: Bad location

Plussat: I could check in later then the given timings

Miinukset: The room wasnt that clean.. There was no shower head so it was just a jet of water..

Plussat: Shower didn’t drain. No blankets for sleep.

Miinukset: Ok place, wouldn’t stay here again though.

Plussat: Food

Miinukset: Surroundings

Plussat: It's very basic, but a fun place. No breakfast.

Miinukset: some of the side streets nearby are a little sketchy

Plussat: The hotel is on calle which you have to walk on to basically go anywhere. Tayrona, Minca, Rodadero. Some of the women were very helper. I wanted to go before the end of my reservation and I have reimbursed 80% of what I’ve already paid.

Miinukset: My room was quite noisy. There are construction near the room so it smelled gas, were super noisy by day, by night, lot of dust. There is no warm water. The breakfast is not that good. The place is very old.

Plussat: Close to the beach and decent air conditioning in the room.

Miinukset: Property is not like it is shown in the photos. The rooms are old, outdated and smelly. I felt Dirty staying in the room. When I turned on the ceiling fan, a burst of dust blew all over the room. I was itching all night sleeping on the bed. Breakfast is very basic with just eggs and a piece of arrepe and coffee.

Plussat: Hotel was clean and staff were nice to us. Location is easy to commute to the beach as well;)

Miinukset: NA

Plussat: Very Central

Miinukset: Dirty Walls

Miinukset: WiFi didn’t work and there was no hot water.

Plussat: Comfortable spacious beds and clean rooms. The pool is a decent size and the location was great for getting to know Santa Marta. Also there is an option of secure parking, which we appreciated.

Miinukset: The rooms are quite small, but that didn't bother us very much

Plussat: Not much - it was clean

Miinukset: The staff were not at all helpful, in fact some of them were quite rude as we fumbled to communicate in our best Spanish (they made no attempt to speak in English). We arrived and there was no toilet paper in the room. There was nothing other than a sheet on the bed. The next day when we returned from our day's activities there were no towels and the sheet had been folded up and left on the end of the bed.

Plussat: The receptionist service

Miinukset: I didn't like the fact that everything was 1. No clean at all. 2. Expensive. 3. You have to pay extra taxes 4. I waste 1 hour waiting on the reception

Plussat: Good location in the center of Sta. Marta. Friendly staff. Free coffee at the reception.

Miinukset: Small room with no daylight. No safe in the room - If safe is needed this is provided at the front desk (takes a lot of time to get things in and out of custody)

Miinukset: The hotel is in the historical center. The room is without windows. Very essential. The staff isn’t so helpful

Plussat: Hotel closer to restaurants and bar

Miinukset: Small rooms