Holiday Inn Express Santiago Las Condes

The staff were superb and helpful. The breakfasts were excellent.

There was no kettle to make tea in the morning only a coffee pot. The laundry service was the most expensive we have come across.

Breakfast is really good. Very fresh cooking. I also like fruits (especially giant banana). Staff can speak English fluently so you can feel at ease to talk.

Lacking of refrigerator and free bottles of water is something you should bring into consideration. For hotels, I suggest you change the power outlets to universal type instead of local type though. So the guests won't need to bring their own adapters... which might not work...

Nice location, helpful staff

I truly enjoyed my stay at The Holiday Inn Santiago & would return in a heart beat. The staff are super friendly, competent and professional. The breakfast is excellent and is constantly getting replenished. Such breakfast items are scrambled eggs, hash browns, sausages, a variety of juices, coffee, teas, milks, pancakes, muffins, pastries, deli meats, cheeses, typical Chilean bread rolls or sliced bread. It is substantial and fresh. I used the gym daily it was clean with TV screens containing about 5 treadmills, exercise bikes and an elliptical. No weights, but it was enough for me. I also liked that they had a washing machine & drier for guests to use, which was very handy when travelling with a family. I can’t fault my stay here, they have thought of all the comforts a guest needs whilst travelling, from having an ice machine, to complimentary coffee till midnight and a computer & printer area, the services and facilities were excellent, but I must compliment the head of reception Ruben who along with his staff ran this hotel so efficiently, but with warmth.

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The hotel is very nice and located in a very nice district. The room are spaciousز I really recommend it. You will find a coffee machine in the room, however, there is no tea kettle or a small fridge. The gym has basic machines but no weight lifting.

There is no tea kettle and small fridge in the room.