W Santiago

The location is lovely and very safe. It’s a 30 minute drive from the airport. They have a hotel car which you need to pay for but reasonable and worth it. The rooms are huge. We had a Marvelous suite (1 adult, 2 teenagers) with a rollaway which was perfect. High ceilings, big balconies, groovy amenities. It’s typical W style - contemporary, stylish and comfortable.

Everything seemed great. Only stayed 2 nights.

Housekeeping was so helpful. The gym is great and the fact of having the saloon in same building is so practical. Coffee shops and restaurants are excellent. I stayed 2 weeks and I felt home. Everything perfect.

All was ok

Great hotel

I like the location, room was amazing, breakfast was exelent

Beautiful hotel and great location

The hotel is beautiful, well-appointed, modern and in a great location. It is across the street from a pretty park, near great restaurants (all price ranges), banks, 1/2 mile from the largest mall in Santiago. The buffet breakfast offers everything and is in a lovely large restaurant with a large outdoor patio. The swimming pool is small but the view is spectacular and the cabana area is nice. The hotel staff is friendly, professional and the service we received was great.

The elevator system is confusing. To get from the entrance to the reception and restaurant floor is one elevator bank. To get to your room is a different elevator bank. To get to the pool area is another elevator bank. The pool area has a cocktail bar area which is a bit of a young party scene. Need more hooks in the bathroom.