Santillana del Mar hotellia

Plussat: location, historic house

Miinukset: Tour groups

Plussat: Beautiful timbered old building just up from the central plaza of the very quaint and unspoilt village of Santillana but also with a rural outlook to the rear. Loading and unloading possible from space at side of building, with longer term private parking downhill below the property. Helpful and friendly staff. Great breakfast choice with real muesli, fresh fruit and local cheeses amongst the offerings. Our room had access to its own glazed balcony with table and chairs to read, write postcards, etc. There was also a communal lounge area on the landing outside.

Miinukset: It was all excellent.

Plussat: Great location with plenty of restaurants nearby. Staff were extremely helpful and they even put our battery bikes in the hotel. We commented on the high standard of cleanliness. Breakfast was a delight.

Miinukset: The bathroom but was informed they are now closing to up grade bathrooms.

Plussat: A marvellous example of true hospitality and welcome. The Casa is an original gem and the memory of our stay will remain with us always. A charming village with an interesting centre and buildings that are many centuries old. This adds to the ambience of the lodgings which are in magnificient restored condition.

Plussat: Excellent stay, our host gave us a choice of 3 rooms to try and accommodate by husband's height with my request for roof beams. Breakfast was provided, which was an unexpected surprise. They even had gluten free bread even though I gave no advanced notice!

Plussat: Nothing can beat starting a day with breakfast at Casa del Organista terrace especially in good weather. Such a fantastic view and great selection of food. Rafa, the owner is very pleasant, funny and caring. One day we followed Rafa’s suggestion of where to visit, which driving route to take. We made a fantastic itinerary to go around beautiful coastlines and coming back through valley side. Those villages Places stopped by were all charming and some with breath-taking sceneries. In those restaurants he recommended, we had one of our best lunches & dinner. Coming from the country with rich gastronomy culture, the quality of food is very important for us, and this made us super happy. He also explained the history of the farm house and how each rooms were used back in the old days. Very interesting. We stayed in a room with a terrace. The size of the room is rather small but comfortable enough. There were selections of pillows (hard and soft) which is good. Some people commented about the noise, but the neither the church bell or rooster didn’t distract or wake us. It sort of blended in as part of village sound. Location is superb. Within few steps you will be in the main square. We also liked the spacious car park, nicely designed and enjoyed waking the lovely path connecting the car park and the house. It is a beautiful old farmhouse converted to a charming hotel with lots of care. Location, the charm, (free) car-park, breakfast, view, comfort all are ticked! Truly recommended!

Miinukset: nothing.

Plussat: The owner was extremely pleasant when we arrived and accompanied us to our room. He showed us places to visit in the town, which we could see from our room. The house is lovely and we were made to feel very welcome.

Plussat: I loved everything about this property, our stay and the people who make it happen. The staff could not have been more accommodating, very kind and very respectful. As well, they had suggestions of some local routes of interest. It was immaculate and attention paid to every detail. The pride in presentation was very impressive.

Plussat: host very welcoming ,nothing was too much trouble. beautiful building and lovely views from own balcony. central location good breakfast and friendly staff. after checkout helped us with our plans for the day.

Miinukset: nothing .it was superb

Plussat: We got a free upgrade to a beautiful corner room with a view over the garden. It was quiet and comfortable. The main restaurant and bar was atmospheric, with good value food and excellent dark beer.

Plussat: Great location, beautiful building. Close to the seaside and Altamira. Nice room, lovely breakfast with good coffee.

Miinukset: Bed was very hard and the bath was in the bedroom.

Plussat: It’s a beautiful hotel, lots of character and a short walk into the old town.

Miinukset: The shower doors had rust and needed renewing and the jacuzzi pump on the bath didn’t work, otherwise we lived the room.

Plussat: A beautiful, clean and family run hotel within 5 mins walk of the walled town of Santilliana del Mar. Our room, on the front, overlooked a small park and grass area. Rooms are spacious with a fridge and safe, also a spa bath although we preferred the shower. Breakfast was a help yourself feast with the usual meats,cheese,cake fruit and more, and excellent value at 5eurospp. The medieval town is sadly over run by coach tours during the day, even in October, but mainly returned to the locals and a few remaining visitors come evening. I didn't have any problems with English as mentioned before and all the staff were extremely friendly and helpful. Only 20 mins from Santander port this is an excellent stop off from the ferry.

Miinukset: Unable to think of anything.

Plussat: Charming Old World property tastefully furnished. Pleasant staff. Spotlessly clean. Centrally located. Excellent breakfast.

Miinukset: Limited menu, no evening meal available. We arrived to torrential rain and had to leave the hotel to eat.

Plussat: we had a fabulous stay. Unfortunately the jacuzzi bath in our room was not working but everything else was great particularly the staff who were all very courteous and helpful making our stay very memorable

Plussat: Charming, welcoming and comfortable. Reasonably priced breakfast and helpful and cheerful staff. Good value.

Plussat: It was absolutely gorgeous! Beatriz and Fernando were very welcoming and friendly!!!

Miinukset: The only thing I did not like was that when I booked with booking.com it said 99€ everything included and when I paid before leaving the hotel I was charged 120 €

Plussat: Location and opulent indoors

Miinukset: -

Plussat: Great location with parking opposite. Very close to all attractions, staff were very helpful and friendly. Has a real authentic Spanish feel.

Miinukset: Would have preferred breakfast with a view but it was downstairs without windows.

Plussat: Fernando at the reception desk was fantastic. He was courteous and gave us valuable advise on where to go. The hotel is beautiful and has a few free parking spots in front of the hotel.

Miinukset: We would have liked to have a safe and small fridge in the room.

Plussat: I love Santillana del Mar and this hotel was in keeping with this medieval town.

Plussat: Beautiful hotel, minutes walk from the village, great friendly staff. Absolutely would return

Miinukset: Absolutely nothing to dislike

Plussat: Beautifully restored elegant period hotel with spacious rooms and decor consistent with the historical nature of the building

Plussat: The balcony looking over the hills

Plussat: Owls flying nearby at dusk. Close to town centre, and not too far a walk from Altamira. Very pleasant little pool.

Plussat: very good breakfast, lovely room with balcony very quite, and near the village to stroll around

Miinukset: nothing

Plussat: Comfy mattress, lovely pool, very friendly staff, nice breakfast, quiet location, walking distance to restaurants, well kept building and grounds, big balcony.

Miinukset: No free bath towels for swimming pool. Bathroom a little old, but very clean and functional.

Plussat: + The staff were lovely and the housekeeping was very good.

Miinukset: - The pool was clean although chilly as is typical in Spain but the sunbeds were the old rigid style without mattresses.

Plussat: Peaceful, quiet friendly place to stay within short walking distance to the village.

Miinukset: Nothing. Everything was lovely.

Plussat: Peaceful and convenient for the town centre. Very helpful efficient staff and a great breakfast served at your table. Semi rural location on the town outskirts and luckily away from tourist buses.

Miinukset: Nothing!

Plussat: A lovely small authentic country hotel with a pool. The Spanish breakfast was spectacular, laid out beautifully at our table with abundant fruit, bread and cakes, cheese, jamón, etc. Plenty of parking on site. Excellent location on the edge of Santillana del Mar, near main shopping square.

Miinukset: No lift so we had to carry our cases up stone steps from the car park and up wooden staircase in entrance hall.

Plussat: This is delightful small hotel a very short walk away from the hustle and bustle of the town center. Our room, 206, was large, airy, light and comfortable and had a good-sized balcony. The bed was very comfortable and there was plenty of space to put clothing. The bathroom was large and even had a magnifying mirror. Free parking is available at the hotel. The receptionists, Marta and Elena, were exceptionally helpful. They gave us excellent recommendations for things to see and restaurants to try. The housekeepers kept our room sparkling clean. Breakfast is served in a comfortable dining room and for six euros each, it was a very good deal. They had bread, local pastries, fruit, tea and coffee, a hard-boiled egg, muesli and yogurt.

Miinukset: I have no complaints. We stayed 10 nights and I would recommend this hotel to anyone.

Plussat: The building is amazing. Room big. Bathroom well set up. Location fantastic. Friendly staff. Tasty food.

Miinukset: They had Quite dreadful music playing in the bar- cheesy cover versions of pop tunes, funny but just a little painful :-). Not the first place in Spain we’ve heard this kind of elevator music though....

Miinukset: Size of room and lighting

Plussat: Paradores are always great to stay in but this one was a little dificult to find, more sign posting would help

Miinukset: Sign posting to the hotel

Plussat: Located in a fairly rural area, with pleasant hills and lots of sheep, the town of Santillana del Mar where this old Parador is, is one of the most beautiful villages in Spain. The site is very well preserved, and has all the comforts of a modern hotel. Good beds, comfortable rooms and good bathroom. The Parador is very beautiful and worth staying in, if you want to know not only Santillana del Mar, a beautiful medieval town with cobbled streets, but you want to know the cave paintings of the Altamira Museum, which is very close, about 6 minutes away by car.

Plussat: Everything

Miinukset: Nothing

Plussat: It’s location in a wonderful village. Beautiful old property. Comfortable bed, nice room.

Miinukset: Some of the staff were a little unhappy. Menu in restaurant a little austere.

Miinukset: Staff attempted to place us in a less expensive Parador stating that it was what Kayak had contracted. I showed them Kayka's e mail and stood my ground and staff relented.

Plussat: Lovely old building with loads of character. A unique experience.

Miinukset: Only recommendation would be more light in the room.

Plussat: Perfect location in a historic building. Very comfortable room with all amenities. Breakfast was very good.

Plussat: The looks of the “Casona” are amazing as well as the garden.

Miinukset: Breakfast below standard, towels are not replaced and are damp by day two, and it was cold in the room (heating was not turned on).

Miinukset: The room had no window ut was like sleeping in a cellar

Plussat: Quiet setting. Close to Santillana Del Mar.

Miinukset: Very hard uncomfortable bed, no pillows in room besides one long shared pillow on double bed. Ash trays in rooms- not non-smoking.

Plussat: Extremely friendly staff. Historic building. Great atmosphere

Plussat: The staff were friendly but professional and the hotel is housed within a converted historic building of great architectural interest.

Plussat: Lovely Spanish hotel, very quiet location, spotlessly clean & helpful staff. Wish we could have stayed longer.

Plussat: Kylän keskustassa oleva kaunis vanha hotelli. Huone kaunis siisti kylpyhuone. Toimiva ilmastointi.

Miinukset: Huone haisi todella ummehtuneelta/homeiselta. Aamiainen turhan vaatimaton hintaan nähden.ikkunan alla keittiön tuuletusikkuna, josta kantautui niin hajut kuin kaikki keittiön kilinät ja kolinat pitkälle yöhön

Plussat: Charming, lots of old world ambiance.

Miinukset: Dank, musty, mildew smell in our room. When I mentioned it at the front desk the lady said I smelled stone and wood but the whole place was constructed of stone and wood and nothing else smelled like our room. I had to take allergy medicine because my nose was so stuffy from the mildew.

Plussat: Love the atmosphere! It is in the center of historical santillana del Mar and virtually walkable to any part of the town. Loved the room that we booked, but only thing we discovered was that bathroom door did not lock which is not a big deal. The wait staff was super friendly and spoke excellent English along with, obviously, Spanish. The lobby is marvelous and historical history of building fascinating. The atmosphere is great, the breakfast is wonderful, but one other thing was the night we checked in they were experiencing connectivity issues with card reader so we paid for stay in morning. Not sure if the same issue but the wifi did not connect well with either of our devices.

Miinukset: Wifi connectivity spotty, lock on bathroom door did not work

Plussat: Staff was excellent. Very helpful. Hotel had a lot of character and the location was excellent. Breakfast was good.

Miinukset: Lighting in the room could have been better and the shower did not drain properly

Plussat: Loved the common area rooms - they were just spectacular. The location couldn't be nicer as well.

Miinukset: The property is really lovely in every way except the breakfast room and breakfast offerings which were somewhat disappointing and just didn't fit in with the rest of the properties image.

Plussat: Hyvä sijainti. Kaikki oli lähellä kävellen, mm. Altamiran museo. Amme oli ihana yllätys. Sadepäivänä pääsi lämpimään kylpyyn. Hotellin sisäpihan terassi oli kiva. Historian havinaa vanhassa palatsissa.

Miinukset: Netti ei toiminut huoneessa.

Plussat: A great location for seeing the city. The staff were very welcoming and helpful. The bedroom was very comfortable, the bathroom was separate to the room but private and very modern.

Plussat: Location and history

Plussat: Everything.

Miinukset: Nothing.

Plussat: Nice staff.

Miinukset: I got a smoker room. I was not aware of that and it smelled. Dinner and breakfast were poor quality.

Plussat: An excellent hotel that has all you need. Staff were brilliant and excellent breakfast. Good Irish pub next door. Definitely recommend this hotel.

Miinukset: Nothing.

Plussat: Great location, very helpful staff and they let me put my motorcycle in the garage at no charge. There's a nice bar next door, which serves excellent food at very reasonable prices.

Miinukset: The bed was pretty hard, it was obviously bought with longevity rather than comfort in mind.

Miinukset: No indoor pool, no sun terrace and extra charge to use indoor pool. Food was average

Plussat: Friendly, English-speaking, staff, lovely rooms, great bathrooms and spotless On-site pub good for drinks & OK food Breakfast buffet was good value Noon checkout.

Miinukset: No bar in the actual hotel, you have to go to the pub for drinks, even water and coffee. Restaurant only serves a cold buffet in the evening. Spa access has to be booked, on arrival, for a time slot, we’d have preferred more flexibility.

Plussat: Food in the restaurant was a good standard and good value as a help yourself buffet for 15 euros. However it was a bit drab and soulless. Sadly we didn't have time to sample the Spa facilities. Nice views and sympathetic architecture although it would have been nice to have some information on the building.

Miinukset: Signage for the hotel could have been better as we passed it twice before spotting the signs. Four star hotels really should supply bottled water in the rooms in my opinion - especially as there were no water machines in the hotel that we could spot. Breakfast starting at 8.30 is a bit late for travellers.

Plussat: Wasn’t expecting much for the price being so close to Santander as everything else was so expensive, but it was a high class hotel, excellent facilities, even the use of the spar included in the price, staff were helpful food was too a high standard, definitely a good choice if anyone is looking at this hotel

Miinukset: Having to leave

Plussat: Very clean and comfortable. Location although a little remote great for access to Santillana and other towns in the area. There is an Irish bar next door which has reasonably priced food and drink and a burger bar a few mins walk down the road with fab views. Parking was good.

Miinukset: Very frustrated that hotel advertises itself as a spa hotel but with certain rooms, use of the spa must be paid for; 24 euros for 1.5hrs per person. I feel this is particularly poor as it does not state this anywhere when booking and the hotel is already expensive to stay in. We were extremely disappointed when we arrived at the spa in our robes (which are provided in the room???) only to be turned away. I would not pay this price purely for the room normally.