Rig Hotel Boutique Puerto Malecon

The staff were really nice and accommodating.

My room was extremely small and I felt like I was in a motel rather then a hotel.

location

its a block away from the main road along el malecon. the air conditioner is strong and works well. the rooms were a good size. I rented both the 3 bedroom and a single bedroom.

there's no elevators here so carrying suitcases up and down is a hassle but doable. The terrace Is being remodeled so it wasn't available. The wifi didn't work in the rooms we stayed at. We had to go to the hallway.

Overall we did not have a horrible experience; the hotel is clean and well decorated. We just feel like some things could've been handled differently.

We booked 2 rooms to be more comfortable; the shower in one of the rooms was leaking and water overflowed into the room, which gave the room a bad smell. When we spoke with the front desk they said that was unlikely and that they would see if we can be switched to another room, it did not happen. The air conditioner was also leaking on the first day and the front desk gave us a bucket to put in the area where the water was hitting. The cleaning lady came to to collect the bucket the next morning. She then told us that in fact the shower was having issues but that the person in charge of fixing it did not work on the weekend. The beds were very uncomfortable but that was expected with the price paid