The Westin Sanya Haitang Bay Resort

I like that their rooms are spacious and that they were very thoughtful. They knew I was travelling with 2 infants and so they had baby cots ready for both of them as well as sand play toys. They also rubber protected the corners so the 1.5yo won't hurt herself.

The amenities were meh. The swimming pool was huge but not clean. The beach pool was not open and they were doing gardening in the middle of the day when the traffic was high, blocking the entire walkway towards the beach. We had to wiggle our way around the cut branches and fertilisers etc.

I love the Westin hotels beds and bath. It is why I book with Westin. At this particular stay I was looking for relaxation and comfort in a quiet property. Westin Sanya met that for the most part. However, communication at check-in was a challenge given the language barrier. This was throughout my stay and was difficult to order room service or consult the concierge. I met other western tourists who had the same experience and were frustrated. The beach is beautiful and extremely clean. The property gardens and landscaping were gorgeous and adult pool option appreciated. When I checked into my room there was a childs tent in the middle of the room. I think that should be a requested item, not default.