São José dos Campos hotellia

Plussat: I usually stay at this hotel whenever I come to São José dos Campos and this time I was surprised by the new bath towels, of superior quality. The staff are friendly and it’s located inside a shopping mall, which makes it easy to access the facilities when needed.

Miinukset: Because the new towels are of superior quality, we felt the negative comparison when going to the bath on the second night and only having the old quality towels. But it was still ok.

Plussat: Kindness of staff

Miinukset: Breakfast was good but eggs options (omelets, fried, with vegetables, with jam) could improve.

Plussat: Location. Great staff always nice and attentive to my needs

Plussat: Great location, close a good mall with several options of restaurant and gym. Great breakfast and really comfortable room.

Miinukset: AC not working properly, TV with problems on first day, weird smell on the room during first day.

Plussat: Very good and safe location, good price/quality, english speaking stuff...

Plussat: Location at the shopping mall area. Though there are no fitness center in the hotel, but the access voucher to fitness center in the shopping mall is provided for free.... I just felt a bit uncomfortable & lazy to go outside with all my sport stuff...

Miinukset: -

Plussat: Comfortable beds (super sheets), fluffy big towels, windows that open for fresh air, friendly staff, access to a super gym close by, breakfast buffet

Miinukset: No coffee maker in the room.

Plussat: Clean room kind and professional staffs comfortable bed

Plussat: All really great. Great Breakfast.

Miinukset: All great.

Plussat: good location, friendly staff, good English speaking, comfort room and bad. good shower

Miinukset: breakfast is good for local or western if possible to provide some Asian breakfast, it will be great.

Plussat: A comfortable and modern appartment in combination with a huge pool and a tennis court...in total this hotel offers a lot for little money. Not to forget the delicious breakfast!

Miinukset: Steamroom was not working.

Plussat: Staff attention.

Miinukset: Quality of the bed was not good and even changing it not satisfied according the quality of the hotel.

Plussat: Huone oli tilava ja siisti.

Miinukset: Liikenteen melu kuului huoneeseen ja häiritsi unta. Lisäksi ilmastointikoneen koneen tuuletusta ei saatu hiljemmalle, vaikka henkilökunta myös yritti.

Plussat: Great value

Miinukset: Carpet on the hall!

Plussat: I was positively surprised by this hotel. I stayed here almost 3 weeks. The apartments are big and very clean, good internet, good breakfast, very helpful staff and the best was the big pool to take a swim every morning. Close to the highway and in a very good neighbourhood with all you need in (safe) walking distance

Plussat: Size of room, utilities, appliances, overall value

Miinukset: Could have a more comfortable bed, better and fresher towels.

Plussat: Lovely apartment, spacious and airy. Great breakfast. Helpful and friendly staff.

Plussat: Location and the room size were very good.

Miinukset: None.

Plussat: Cleanliness and furnishings

Miinukset: The room air conditioning was slow to reach a comfortable room temperature

Plussat: 1. The breakfast was very good but there was a slight imbalance between the selection of main courses (only scrambled eggs and sausages) and desserts (lots of different cakes, cookies, fruits). It is not a complain at all because I had a chance to try various desserts during a week while the selection of hot food is not very wide in most hotels anyway. 2. Although the neighborhood is not very impressive but a very large shopping mall called CenterVale Shopping is right across the street and 5 minutes walking from the hotel.

Miinukset: 1. I could not switch off air conditioning with a remote control, so I had to turn it off manually. 2. Not many people speak English properly at the hotel. However, outside the hotel it is much worse. 3. WiFi quality was not exceptional (at least for Skype/Viber calls), sometimes good, sometimes not.

Plussat: All of the staff were excellent, caring and professional and this what made a big difference to our stay. Excellent location, next to a shopping mall. Breakfast was excellent. The rooms were super clean. The bar was amazing. I loved eveything about the Hotel. Will defiantly recommend and visit again. Keep up the great job. Thanks.

Miinukset: Nothing to dislike. Everything was great. Super comfort. Excellent location.

Plussat: Location

Miinukset: The room I got had only one power plug very far from the desk. It was impossible to work with a lap top with half of the batery...

Plussat: The breakfast is excellent.

Plussat: Very good room

Plussat: Breakfast was great and dinner too.

Miinukset: It was awkward and unsafe that 06:30am a man could open our door room. I understood that it was a mistake with the room numbers but the door was locked and he was able to open. I was super scared that I had to wake up earlier that planned.

Plussat: Breakfast was great, the room was pretty big and the view was very nice

Miinukset: Although outside noise was barely audible, all the noise from the hall (elevators) could be heard inside the room. The sauna was not working

Plussat: Breakfast and location

Miinukset: Old facilities, there is no smart tv, and no movies channel, i mean no Nteflix app on tv. Tv is old, no HD. The wifi quality is very very poor. I use to stay on B&B hotel and way too much better.

Plussat: Staff, food, big room, clean

Miinukset: Aircondition units outside made a lot of noise 24 hours, gym needs maintainance, Room had only one single power output behind the bed...

Plussat: The toilet design that is separated from the bathroom. The faucet for the toilet is useful too. Friendly staff and smooth checkout.

Plussat: Nce bed and good Air Con

Miinukset: Slow check inn and out, breakfast average but poor coffee (espresso machine did not work). Poor Lobby. The hotel needs renovation.

Plussat: bed and shower are very good.

Plussat: My wife and daughter liked the security gate at the entrance. They loved the breakfast, with many difference choices, variety of breads, fresh fruits. The swimming pool area was good. They liked seating in the sun. The beds and pillows were really good. They had an excellent sleep.

Miinukset: My wife and daughter said the hotel is a bit old, but comfortable. Their room was a bit small and had a strange smell of mould! If staying again at this hotel, they would not like to stay in that same room.

Plussat: The best hotel if you're visiting Embraer and/or CTA. A great deal hospitable and friendly staff, nice breakfast. I'm staying at Novotel San Jose Dos Campos the second time, my colleagues have been staying here for more than 10 times and it's always a please to be here once again! The hotel is recommended for visiting!

Plussat: Great as always

Miinukset: Nothing

Plussat: Convenient hotel and good value for the money. Would come again if the prices are competitive.

Miinukset: Limited choices of restaurants to go on foot.

Plussat: Room size, breakfast, location, and price.

Miinukset: No irons in room, but an ironing room on the ground floor is available.

Plussat: Location was great.

Miinukset: Room size was too small.

Plussat: Great location, very good breakfast, excellent value for money

Miinukset: The room was smaller than I expected and when I arrived was a bit smelly, probably due to the fact that the windows can only open partly, thus limiting the air circulation in the morning. The fitness centre could have some better weight (the heaviest dumbbell weight there was 5 kg).

Plussat: Quick check-in, friendly staff and nice apartment. Great location.

Miinukset: Up to January 2 the newspaper available was the one from December 30 - no one took the time to change or even to remove it. No clean up on my room on Jan 1st or even any question regarding it.

Plussat: Location and cleanliness.

Miinukset: Air conditioner was very old and took too much time to reach a comfortable temperature. Breakfast is not good.

Plussat: I am not going back to this hotel. Rude staff, wifi is not stable, elevator stopped with me inside. I almost panicked. When we arrived system was down, staff found my paper work and still passed other guests in front of me. I have never stayed in a place that every time you need to reconnect with a new password to access the wifi. It was extremely annoying.

Plussat: Location

Miinukset: Too old

Plussat: Very good location in the centre, nice neighbourhood, good Wifi. Small quiet pool.

Plussat: Excellent location! Enjoyed the food & gym.

Miinukset: Internet service on my computer was very intermittent. Coffee/tea station in the room would be very nice, especially for a long stay.

Plussat: Location, quite place, free parking.

Miinukset: Selection was very limitef

Plussat: The property is great!

Miinukset: The cleaning people, didn’t change towels nor provided the amenities

Plussat: The hotel's location and its swimming pool.

Miinukset: The facility is getting old and needs some renewing.

Plussat: Big room and luminous, comfortable bed. Strong internet signal. Excellent location and quiet neighborhood. Good nearby restaurants, bars and shopping stores.

Plussat: Nice people, nice service, comfortable apartment and good localised...

Miinukset: It often is completely book (:

Plussat: Staff is outstanding! Very friendly and supportive.

Miinukset: Room was noisy. No sound insulation at all. It was possible to hear conversation on the adjacent room. Sounds from the street were very loud and irritating all through the night, specially on weekends. We could hear clearly people walking in the corridor. The bathroom was tiny. No hot water on the sink tap. Room service was provided by a bar downstairs with very limited food and of a bad quality. We ordered something on the second day, but we returned it, as quality was really bad. Really disappointing.

Plussat: Our favourite spot in SJdC... For business or leisure strongly recommended...

Miinukset: Often fully booked...

Plussat: Excellent location in a modern region of the town, near restaurants, supermarkets, anything you would need for a short or longer term stay. Personnel is wonderful. Free parking in a region with difficult parking options.

Miinukset: If you are staying in a suite and planning for a longer stay you will need to provide advance notice otherwise even the essential utensils for meal preparation or serving will not be available. There is some unpredictable noise from the building restoration even at early hours and there are some bothersome details such as the magnetic key demagnetizes constantly.

Plussat: Staff increadibly polite and helpful.

Miinukset: Looks like a great place but also looks like they were trying to save money when furnishing the appartment! Could be an amazing place but l think price is steep for what you get in return! In my case, the pics did not reflect 100% the room

Plussat: all the rest

Miinukset: breakfasts could be better

Plussat: location

Miinukset: lt is not very clean

Plussat: Well located. Well spaced loft room.

Plussat: The overall avaluation is very satisfied...

Miinukset: The blackfast should be included.

Plussat: OK, we booked one night with them to unwind and we picked them due to price and specially the facilities, namely: a pool, steam and dry saunas and a jacuzzi. When we went over to the pool area, both sauna rooms were closed for maintenance and the jacuzzi was empty. That was quite a let down for us considering that we didn't just go in there for sleeping. But the staff was very courteous and willing, and they said we could check out with a full refund, which is not exactly a rule in the brazilian landscape.

Miinukset: Facilities closed for maintenance for extended periods of time. They should pay more attention to such things and find ways that would make their facilities more fault-tolerant or help them fix them quickly, like backup systems or keep spare parts in storage.

Miinukset: A bit run down. WIFI slow.

Plussat: Size of the room

Miinukset: The air conditioner was broken

Plussat: The breakfast has many options.

Miinukset: The swimming pool wasn't clean. The jacuzzi wasn't working.

Plussat: Breakfast.

Miinukset: The rooms are old and the air conditioning was insufficient (old as well)

Plussat: It was really clean, and comfortable.

Miinukset: You need to pay to parking your car, it should be included in the price. Or the price should be cheaper

Plussat: The staff is very responsive and cordial. I stayed there for 4 nights there and in the first I had problems with some noisy neighbours at 2:00AM, solved immediately and I could change my room in the next day. The breakfast is very good, the wifi connection very stable (you can easily work from there) and the gym very good to use.

Miinukset: The quality of the bed and the cleanliness can be improved. Looks like they clean the rooms during the mornings only - I had to work from the hotel during the morning in one of the days and the room was not cleaned after the noon, even with the mark asking to clean it.

Plussat: Breakfast good and the location is very noise

Miinukset: The towels are vey old and the building needs to be renovated

Plussat: Staff were friendly and helpful, rooms clean and well appointed

Miinukset: Slow service in the restaurant on Friday night when we were the only customers

Plussat: Breakfast was good plenty of selection. Coffee, tees, pastries and hot and cold buffet.

Miinukset: Its very busy and difficult to find a table.

Plussat: Good choices, hot and cold buffet type, plenty of fruit and cereal. Good coffee/ tea, very clean area and good ambience at that time of day.

Miinukset: Way too busy, you cannot get a table at peak time and as its mainly a business hotel the peak time is around 7:00 am. Queues for coffee etc...

Miinukset: Parking is from a third party and is not free. If someone comes to visit you by car there is no free parking.

Plussat: Staff, location, cleaning rooms, great rooms and bathroom

Miinukset: All is working in a awesome way. The staff is great in all senses, since the hotel could not predict to be full at this time of the year. Therefore, all went smooth. The staff always had a kind smile and was very eager to cop with any situation. The negative point is the tiles of the swimming pool that must be cleaned.

Plussat: I had a lost luggage and the reception help us with phone calls to Sao Paulo, very kind staffs. Very pleasant stay and really good breakfast

Miinukset: None

Miinukset: hotel is going through renovations. lobby is under construction. some noise during afternoon.

Plussat: the hotel is extremely clean, the staff is helpful. the shower is amazing, nice water pressure and gets quite warm if you want it to.

Miinukset: the only thing we really didn't like is that the mattress was extremely "bouncy". me and my partner felt any minimal movement, and it would continue for a long time. we feel that such a nice hotel needs to have a nicer mattress. it was a poor night's sleep. it's a shame to have to review this item negatively in what otherwise would be a very nice hotel. didn't like having to pay R$ 15 a night in parking. they have their own garage but use a valet service. I'd rather Park my own car and not have to pay this amount just to leave the car in a parking garage they own.

Plussat: The bed is very cool, big and clean. The pool has an amazing view.

Miinukset: The room is small and looks not “privilege” room as they describe

Plussat: the beds

Miinukset: nothing

Plussat: breakfast with several options, very good. I'd stay there again.

Miinukset: actually there's nothing i didn't like. all good.

Plussat: I used to stay at Polo every time I went to São José dos Campos, but nowadays I need to think twice: the fact that the room was not as clean as I expected and that I needed to ask to change because of that was a bummer on the first day,

Miinukset: cleanliness

Plussat: Spacious room, good WiFi coverage and Internet connection

Miinukset: Unable to park a medium size car on P1 garage floor. Very narrow way to park on P2 garage floor. Very small water flow on shower of room #604

Plussat: Staff

Miinukset: Everything great

Plussat: Breakfast.

Miinukset: The main entrance is difficult for medium cars.

Plussat: Good

Miinukset: None

Plussat: Breakfast is really good and Wi-Fi is fast

Miinukset: Don't have a iron/iron board and the bed sheets were old.

Plussat: My bed, i think was the only good thing.

Miinukset: Starting with WiFi, I couldn’t connect from my bed. I had to go next to the corridor to be able to connect and after call the clerk 3 times to help me with the WiFi. Second I ordered a sandwich witch made me vomit all night long. During breakfast next morning I went to the recepcionist to mention what happened and she said : do you think it was our sandwich ? Common, it was the only thing not healthy I ate during my day. But ok, the way she looked at me and asked was really not profetional.

Plussat: I'm very glad with the booking

Miinukset: Nothing

Plussat: The location

Miinukset: Tv was too old, sheets and towels too old looking bad and smells bad

Miinukset: There were no hairdryers in bedrooms. Only 3 units for the whole hotel, which needed to be borrowed from reception... weird

Plussat: Great location and stunning views from balcony

Miinukset: Cable TV image pretty poor! Only good at reception.

Plussat: We arrived late at night because my motorcycle broke down nearby. Looked in booking.com for hotel in vicinity, and found Aquarium Hotel. We were well received by a Cristiano and Gabriel. They promptly helped us finding listings of motorcycle repair in town, recommmended fun place for drinks and dancing that night, and gave us our room keys. Next day motorcycle was repaired. Luis, general mananger, gave us all flexibility with checkout time and off we went. Thanks Aquarium.

Miinukset: Hotel is a bit dated. But service was outstanding.

Plussat: The hotel is pretty good for the cost. It is basic in terms of rooms and amenities, but clean and efficient. Any additional request we had was evaded quickly. Definitely good money/value ration. Will not hesitate to book again.

Miinukset: It was not clear on booking.com that the breakfast was not included. It wasn't costly, but it is just a bit confusing to find it out at the moment of check out.

Miinukset: So small, the bed is terrible... small

Plussat: The staff was nice. The room have enough space, the beds are ok. The breakfast also ok and go till noon.

Miinukset: The room was booked for a couple and they left only one mini soap and one mini shampoo. You have to call them and ask for more.

Plussat: Delicious breakfast, excelente location with a Shopping Center near.

Miinukset: Iron.

Plussat: 1. Friendly and helpful staff. 2. Bed linen and towels were super clean. 3. Ample and easy parking on the hotel premises.

Miinukset: 1. The sauna wasn't working and one of the reasons I picked this hotel was the sauna. 2. Treadmill was rather old, making it almost impossible to run on it at a speed higher than 7 Km/h. The fitness centre was not well-kept. 3. The pasta ao sugo that I ordered at the restaurant was a bit to pricey for what was delivered. 4. However friendly, the waiter didn't offer cheese for the pasta. 5. I asked the waiter for some bread and it was already going stale. 6. The same demi-stale bread was served at breakfast. 7. The hotel restaurant was empty when I went in and the first table I sat at had a dirty towel. 8. The bed sheets had some holes in it. They were very clean, though. 9. Hotel is a bit too far from the city centre.

Plussat: Liked the hotel and the view of our 6th floor room, it was located at the back of the hotel with a clear view of the moutains and the peaceful neighboorhood. And the parking was free.

Miinukset: the blanket and the shampoo, but it wasn't a problem at all.

Plussat: This place have a good localization.

Miinukset: The bedroom wasn't have a good clean.

Miinukset: Breakfast should be served earlier

Plussat: I liked the breakfast and the place.

Miinukset: The Air conditioning was not functioning. There was a burned light on the mirror. I think the lights are not enough to see everything in the room.

Plussat: Location and facilities.

Miinukset: Nothing

Miinukset: The bed clothes had stains and there were no hand towels the quality was not good

Plussat: Poor breakfast

Miinukset: breakfast was no good, few options

Plussat: Staff is super friendly and helpful. Wi-Fi signal was surprisingly good!

Miinukset: Fitness centre equipment a bit old and not extant clean. Only one bedside lamp was working, and the other was not even connected to an outlet. I usually eat a lot of fruit for breakfast, but there was just papaya.

Plussat: Location

Miinukset: The facilties are very old and badly mainteined.

Plussat: Nice hot shower, big room.

Miinukset: Breakfast ends at 10:00 sharp! But after 9:30 things are no longer replaced.

Plussat: Good price, decent location, on-site parking. Breakfast was good.

Miinukset: The room was not very quiet due to the road outside and other noises from the hotel building. The AC could have been cooler.

Plussat: Comfortable bed. Good breakfast. Great location.

Miinukset: Rooms are old and need to be renovated. Smoking in the rooms should be prohibited.

Plussat: Bed ok. Noisy room due to elevator noise.

Miinukset: Overall, it lacks maintenance.

Plussat: Excellent for a short stay. Good location, confortable, friendly staff and very well served breakfast.

Miinukset: The location, too much noise

Plussat: I loved the room. It exceeded my expectations. Great value.

Miinukset: I liked everything.

Plussat: Clean room, helpful staff, indoor parking, good WiFi coverage and Internet access

Miinukset: Bathroom door closes automatically, which is somewhat annoying. Inside handle is loose and keeps falling (unit 1002). No gym facilities.

Plussat: Comfy beds and great breakfast

Miinukset: Shower

Plussat: It was good , but the bed was a little unconfortable and the biulding was old

Plussat: Address, close to everything, downtown

Miinukset: Noise from the street and other apartments

Plussat: Good value for money. Fair price, comfortable bed and good breakfast.

Plussat: nice clean place, good breakfast, wonderful staff

Miinukset: anything

Plussat: The instalations are new.

Miinukset: Kitchen service is too slow, and the place was smoky (kitchen without air renewal system). The smoke from cooking comes in the serving area.

Plussat: Beautiful and clean place, very cozy

Miinukset: A little bit far from town center

Plussat: Good price for the room, big room very clean. Free breakfast is also varied with cereal, fruits and bread etc. Our room is on the last floor with a balcony and big terrace. It is quiet at night. I will come back here again to work at ITA.

Miinukset: Outdated rooms, not well kept either.

Plussat: Location.

Miinukset: Hall and appearance, dirty swimming pool.

Plussat: Location is great, walking distance from many of my points of interest. The noise from the street was not an issue. There is parking with valet. Cleanliness was decent.

Miinukset: Bed is noisy, fridge is noisy, doors have to be slammed to be closed and we hear the noise from the hall (and all doors slamming) from inside the room. Small items such as no support for soap/shampoo near the shower and no towel hangers are annoying. Only one key is provided, even if you ask for a spare one (key is a magnetic card!) Elevators are old, extremely slow and don't feel reliable. WiFi doesn't work well during the evening (overload, maybe).

Plussat: It’s well located.

Miinukset: The hotel is quite old, there are no signs of constant maintenance, the walls are stained, the curtains were dirty, there was only one bulb working in the bathroom and even after I complained about it, no one changed it. The elevator is extremely slow. The pool wasn’t working. It seems like nobody is taking care of it, such a pity, since the hotel is so traditional in the city.

Plussat: It’s a good deal. It offers the essentials.

Miinukset: Swimming pool not available.

Plussat: Location

Miinukset: Cleaning and staff

Plussat: I liked the location of hotel, amenities.

Miinukset: Breakfast and language barrier

Plussat: Decent breakfast with lots of options available Great location

Miinukset: Parking is not free

Miinukset: Door frames had nails sticking out since they were broken, there were dead insects in the light bulbs, rooms were too dark, there were holes on the wall as well as the wallpaper was coming off.