Sestriere hotellia

Plussat: For a ski resort in summer Sestriere was excellent. The winter sports infra structure was not too intrusive. There was easy access to walks direct from our apartment. Excellent centre for both road and mountain biking.

Plussat: Great, stylish little hotel with very friendly staff and a short stroll from the town centre and ski slopes, plus a pool/sauna just out of the back door!

Plussat: Frederica at the reception was particularly welcoming, helpful and nothing was too much trouble including making my daughters 7th birthday a little bit special. She is a wonderful asset to the hotel.

Plussat: The inclusive breakfast food was great with an option to buy additional items off the menu. The staff all spoke English and were very friendly and helpful.

Miinukset: We had to wait a long time most days for drinks (coffee/tea) and they often ran out of cutlery and dishes/plates on the breakfast service. It was very noisy outside our room with a fire door slamming all the time which people used to get outside. None of the floors are carpeted which made if very noisy. Lots of children running about the corridors unsupervised in the evening.

Plussat: Very nice hotel with very attentive staff.

Plussat: The staff are exceptional, very attentive and extremely helpful and knowledgeable. The food in the restaurant is of a very high quality. Loved it.

Miinukset: I cannot really way that was anything that I didn’t like.

Plussat: The staff are wonderful at Shackleton. It’s great to visit an independent hotel that has all the qualities of global chain balanced with a family run business.

Miinukset: Beds are super comfy. Breakfast and restaurant food are superb coupled with a panoramic setting and fantastic service. The restaurant is one of the best in Sestriere. The added bonus of a pool and sauna on your door step after a short walk from the slopes. The hotel has a ski hire and locker 5m from the chair lift. I would highly recommend using this competitive ski hire outlet. Great location with parking. We will definitely return to this hotel.

Plussat: Very Welcoming staff

Plussat: The swimming pool is amazing with snow view. Very convenient to go to ski station.

Miinukset: After checking out I found out my bill was wrong, a male employee was not nice to show me the bill details and recheck. He Complained that my husband has spent 20 minutes checking the bill. The result was an extra € 220. At the end a lady was very patient to return the money.

Plussat: The lounge bar is amazing.

Miinukset: For a Four star it’s pretty rough that the costumers have to pay for the spa....

Plussat: View of the mountains. Direct access to the slopes. Convenient shuttle service to the centre. Convenient ski pass sale service.

Miinukset: Very poor WiFi, never working. Uncomfortable bed. 25€ fee for room service (!?) Some ppl in the staff (restaurant) where quite rude. SPA quite basic. Breakfast with great choice of cakes and other sweet pastries but quite poor in terms of savoury things.

Plussat: Hotel is beautiful, great breakfast, restaurant team gave amazing service, ski in ski out, u can buy ski ticket at the hotel!

Miinukset: Reception manager was quite rude, got nervous with kids. Valet/doorman was a lazy non helpful person Spa team made a fuss about nothing with kids.

Plussat: Toimiva kokonaisuus

Miinukset: Kaikki ok

Plussat: Excellent no frills ski hotel, fully delivering on its promise. Comfortable and located about 700-800m from the ski slopes, in a very quiet area, it was exactly what we were looking for. The staff (up to and including the director) are wonderful, doing all in their power to make your stay as nice as possible. On a scale of 1 to 10 (10 being the best), they get an 11 from us :). Dinner is also very good.

Miinukset: Minor aspect on a ski vacation, but the wi-fi (only available in public areas, as advertised) is very slow. Still, no points lost by the hotel in our books due to this reason :)

Plussat: Very welcoming and friendly family run hotel; staying here really added to our Italian skiing holiday. Excellent breakfast and very good dinner. The bar area was a good place to relax either for an aperitivo or after dinner. Nice mix of Italian families and non-Italian visitors.

Miinukset: Room was a bit cold on the first evening but we did arrive very late. No problems after that.

Plussat: Good breakfast, near ski lifts. Nice bar and lovely sauna area. Helpful staff.

Miinukset: Breakfast started at 8am that was a bit late for our taste. Could have started hour earlier. Room was small but we managed.

Plussat: Very nice stuff, kindness

Miinukset: All was good

Plussat: The owner "Renzo" was a really nice person. He helped us a lot to get to know the city and everyone knew him in the town. If you tell the restaurants in vicinity that you are a guest at this hotel, you will receive 10 percent discount on the meal. If you want to know something I suggest you to just ask Renzo, he will help you as much as he can.

Miinukset: - The hotel doesn't have any bidet, it was my first time in Italy I couldn't find a bidet in a hotel - The room didn't have any fridge, it's not a big problem while Renzo can keep everything for you, but I like to have my own fridge at the room

Plussat: Host is absolutely a great person! He's very helpful and kind. Breakfast was good. Bike spent night in carage. I can only recommend this hotel.

Plussat: The staff could not have been more helpful or friendly. The quality of the food at dinner was good the pasta dishes were very good.

Miinukset: The sound proofing between the rooms was nonexistent. The bed was uncomfortable. The distance from the pistes was to far a ten minute walk however lockers were available near the piste to store ski equipment. Thee were no on site spa facilities.

Plussat: Location, view, dinner... For skiers the place is incredible. Massimo the owner was very kind.

Miinukset: Nothing

Plussat: Excellent Position. Massimo was a great Host, Food Good with comfortable accomodation. Fantastic Position at the top of a four Man Chairlift.

Miinukset: Could of been Busier at Night Mostly appealed to non British while we were There.

Plussat: Absolutely wonderful experience! This hotel is amazing for any ski lovers! Incredible location. Peaceful. Great view. Great service. The ride in snowmobile is also a great bonus.

Plussat: You use this hotel for thrills not frills. You go for the location. The dining room is fabulous, the food is wholesome and plentiful. Rooms are comfortable if a little warm. The location and access to the hill for that first run in the morning are what makes it.

Miinukset: The hotel is isolated. The hotel could make more of that with greater effort to help the guests connect with each other in their mountain top retreat. A more social dinner organisation, perhaps with a big table dinner once or twice in a week, when the skidoo guests are not there, would be one way to achieve this.

Plussat: Location is like a fairytale. You have to realize that once you ski down the only way to come back is by skilift or snowscooter. Massimo and his staff are very friendly .

Miinukset: Nothing

Plussat: Convenient access to ski slopes and rentals. Onsite restaurant for quick snack or drink. Plenty of parking out front. Quiet and relatively peaceful.

Miinukset: No elevator up the stairs. Restaurant closes early. Hard to find at night, poorly lit. Rooms are very cramped. The outlets are not really compatible with even European standards.

Plussat: This hotel is a little gem and the family who run it are friendly and spend time with their guests... there's a sociable bar and I only wish I had made the time to try the lunch when I'd skiied past as they are so close to the bottom lift in Borgata

Plussat: Nice, warm room, Very good buffet breakfast giving you energy for snowboarding/skiing. Owners were nice, friendly and helpful.

Plussat: It is a budget hotel so not much to expect. Location great, staff wonderful, cleanness as well. We had a great time.

Miinukset: Breakfast maybe was on a weaker side.

Plussat: The staff was very friendly and helpful, they speak English and gave us a lot of useful info on how to go out and about. Ski passes available for purchase from the hotel. Hotel is located within a 2-minute walk from the lifts to the mountains. Nice and cosy bar/lounge area in the hotel.

Miinukset: Too few restaurants nearby to go out. Hotel is located on the main street, so it was loud at night when people were passing by and in the morning when the snow was being cleared. No hot food served for breakfast. We requested a queen doubled bed, but were put in a room with two adjacent single beds.

Plussat: I arrived very late and hadn't eaten and restaurants in the village were closed. The owner made me a plate of food, which was fantastic.

Plussat: Loistava sijainti hiihtohissien lähellä. Illallisbuffetissa paljon ruokavaihtoehtoja ja samoin aamiaisella

Miinukset: Laskettelumonot piti ottaa huoneeseen kuivumaan, koska suksihuoneessa ei löytynyt lämmitettävää monotelinettä

Plussat: The location was close to the slopes in the skiing area. The dinner was awesome and much more than expected. The breakfast was also good and we spent a good night there for a fair price. The room was clean adequately equipped.

Miinukset: Unfortunately there was no Wifi in the room and the Wifi in the lobby was also slow. Everything else was better than expected.

Plussat: The diversity of food options in both dinner and breakfast is quite amazing. Even though there is many people eating at the same time, it doesn't fell crowded.

Plussat: Food, location, easy access.

Miinukset: No WiFi in room, only ski service available (wanted to sharpen my board)

Plussat: Very well located and very good price. Also, I liked that the hotel offers ski renting and a bar.

Miinukset: Breakfast is okay but not exceptional. The lifts were really slow in the hotel, we always had to wait one or two minutes. There was a fire alarm at night. At first, we got two single beds, but when we asked for a double bed (as we had initially requested it) they changed our room number immediately.

Plussat: The room was nice and clean, with good bathroom.

Miinukset: Poor food of bad quality, meet had strange smell, fruits too. Finally on dinner it was possible to eat just some pasta and carrots. Breakfast is better, but not exceptional. But the most annoying was bad informing: for example, we have not been told about the fact, that ski storage (not ski rental!) is for additional payment. It is not obvious for a hotel mountains, so be careful, we have discovered additional 20 euros in our bill just at the check out! Also it was additional beer, that we have never been taken! (that was taken away finally, but made our impression much worse).

Plussat: Really friendly and helpful staff members. Good parking facilities. Option to use a sauna. Really close to the ski lifts.

Miinukset: Small and tired/outdated room. Bad sound proofing. Narrow shower.

Plussat: The place was near the slopes

Miinukset: The bathroom is very small

Plussat: Friendly, safe, clean

Plussat: Staff were brilliant and very helpful.

Plussat: good breakfast

Miinukset: The room was rather small but functional. The pillows were very hard.

Plussat: receptionist very friendly

Miinukset: no restaurant, no bar, no service, mini tv

Plussat: Location

Miinukset: Everything was closed, no bar, no restaurant and no spa facilities as advertised.Air conditioning poor. Plastic sheets - generally shocking.

Plussat: Perfect location - just 20 meters to ski lift! Clean and good room. Good breakfasts. Private parking.

Miinukset: Nothing.

Plussat: Right in front of the slopes, mountain view

Plussat: Location good.

Miinukset: Rooms on front noisy from street. Poor selection of breads at breakfast. Charged for other peoples drinks when received bill. Hotel extremely hot. Not 4 star.

Plussat: In the center of the Sestriere, a step away from the lifts and the city center. The breakfast is fantastic.

Miinukset: The rooms faceing the street are loud during the night. The wellness center could be better.

Plussat: breakfast was sumptuous. coffee was great. location above all is brilliant. For the price the rooms are a bit small and overall decoration could do with an overhaul but all is made up for by the location

Miinukset: very hot. hard to work out how to reduce the heating without opening the window and getting cold. no kettles in the room or tea making facilities. not much information about what was available e.g. bar opening, sauna etc. could find it out but would have been nice to have been told/or have some info in the rooms.

Plussat: Apparantly water and house wine were included in the half board price Snacks were provided for free with drinks in the bar

Miinukset: Very thin walls Very noisy evening entertainment. You couldn’t stay in the bar due to the volume of the entertainment. It was even possible to here everything in our room on the 4th floor Hotel absolutely not recommended in high season

Plussat: Staff very friendly, very professional. Breakfast and dinner very copious and good quality. Rooms cleaned daily , impeccable. Very quick at responding to your queries.

Miinukset: Kitchenette is good but there were no pans, only glasses, cups and small plates- so bring your own to cook or boil water coffee! On 1st floor - until approx 22h, you are likely to hear music and noise from evening entertainment. The hotel is 20 min walk from centre but bus available every 30-45 min

Plussat: Very clean room. All staff and especially the restaurant manageress were extremely friendly and helpful. Food very good and excellent choice. Enthusiastic entertainment team. Very reasonable prices at the bar.

Miinukset: Decor a little dated

Plussat: The location and staff were great the little shop in the hotel was very reasonable priced which was great for kids to treats. The landry room was very good. The entertainment for kids was very good especially Sarah.

Plussat: dinners were perfect

Miinukset: sauna is just travesty. If someone is joging on the running track bihind the wall, the said wall is trembling as well as the benches in the sauna. Rooms are not well sound-proofed.

Plussat: Friendly staff. Free transfer to/from Ski lifts. Large room and bathroom, sauna, fitness area.

Miinukset: Not a double bed (2 small only) Uncomfortable pillows Didn't change towels during 6 nights stay

Plussat: Excellent room. View from room very good. Balcony was excellent cleaning of room was very good. Sitting areas many and varied very good although not utilised by guests afternoon tea. Good.

Miinukset: Breakfast very good. Dinner at night very average. To go into town for a meal was difficult as there was no free transportation available.Ski Room inadequate no boot warmers. Shuttle service to ski slopes could be vastly improved. As this hotel in winter is used almost exclusively by skiers. Catching a local bus did not really become an option and how to do it was not explained well. It seemed odd there were not ski maps at reception.

Plussat: Very Friendly

Miinukset: Restaurant food rubbish

Plussat: Staff very friendly and shuttle service was flexiable another could have had options for post 6pm.

Miinukset: Walk to town short unfortunate that there is no path for some section. I think it would make it more accessible but understand this is not something hotel can impact.