Hesperia Sevilla

Breakfast was amazing! The room was very spacious. Proper wi-fi. Convenient location (15 min walk to the center).

First of all the price was absolutely inadequately high. If i paid 50 euro per night, I would maybe understand, what could I wish for a cheap stay. However we paid 200+ euro per night and the experience was sub-standard. What I didnt like: - Despite booking.com stating that I will be charged in EUR, I was charged in USD. And the exchange rate was lacking any logics: the equivalent EUR sum would be almost 40 euro more than the one I booked for. I had to call to the hotel to get explanations, they cancelled that transaction with apologies and charged me again with the correct sum in euro. However, the sum for the first transaction was still “frozen” in my account and it wouldnt be released up until my bank did all the checks.(And yes, I had to call my bank many times). A real inconvenience I would prefer to avoid on vacation. - The room was not really clean when we arrived, the bathroom had hair from the previous guests and we didnt have soap. Dusty lamps and bed head. Had to call the reception to ask to clean our room again. - The mattresses and pillows were not comfortable, I had back and neck pains every morning. However, this may be subjective. - The rooms are not at all soundproof. I think I never had such a terrible experience in any other hotel. The room we stayed had an inside door linking to the other room. And I guess thats where all our problems emerged. We heard literally everything the other guest was doing - taking a shower, talking on the phone and etc. The worst was when on Sunday we woke up at 7 am bc of the wake-up call to the neighbouring room and we cudnt fall asleep again bc the person was packing, taking a shower and etc - we had an impression it was all happening in our room. We also heard everything from the corridor. The sleep was ruined. Apart from that, it means that you have no privacy bc what you are doing in your room will be also audible by everyone. I will not stay in Hesperia Sevilla again and will not recommend to do so.