City Hotel Shanghai

Nothing

Please Never stay in this hotel that does not respect there guests! - staff is very unfriendly - WiFi doesn’t work upstairs - they told us about the building works the day of our arrival. The noise starts everyday on 8am!! - only one breakfast for a room!!!! Crazy! You have to pay 10$ for the second person. I’ve never seen that in my all life!! - windows inside were very dirty - you have to pay to go to the pool!

There was renovation work going on. And it was very very noisy. Water was regularly interrupted both hot and cold. The bed was very small. Stayed with my wife and kid and we could hardly fit in the bed. The breakfast was not famous either. We stayed 2 adults in a room, one got free daily breakfast and the other had to pay 80¥ for breakfast.

The location is reasonable, 10 minutes walk to the metro station (Shanxi Nan Lu).

There were too many hidden extra charges. Breakfast is ONLY included for 1 person per room, regardless if the room is a double with 2 people in it. So for a family of 4 in 2 rooms we had to pay for 2 breakfasts each day. 1 breakfast is 80RMB which is about £10 and expensive for what it is. We booked the hotel because it had a pool, What is completely unclear is there is an ADDITIONAL CHARGE TO USE THE POOL. This charge is 100RMB per person. For a family of 4 this is approximately £47, an outrageous charge for swimming at the best of times, let alone in a small pool. Avoid the bar attached to the hotel, again outrageously expensive.

nice location

i booked this hotel for my father as i live few blocks away, the management was terrible , first i had to negotiate 15 minutes just to send food to my father room without them to register me ( as i rent an appartement myself i am already register and if they do i will have to waist one hour to go register again at the local police station ) . It wasn't a communication issue as i am fluent in chinese . Secondly when we book from booking.com they was no notice that the hotel is under renovation , it was so noisy during the day and my father needed to rest due to is age . When we ask a compensation or a discount they just told us NO . i have been staying in china for almost 10 years , been to so many differents province for my business i never experienced something like this . Its the worst place to stay , overprice for the quality and definitely not a nice service . management was showing a lot of attitude , i am very pissed at them . To finish the breakfast was very disgusting . come on guy you are a 4 star hotel in shanghai you must do better than this . i wont come back and won't recommend it to anyone.