Rayfont Shanghai Nanpu Hotel

Their was a small kitchen and a large refrigerator

No WiFi except over the mobile I paid further taxes over the included taxes

Nothing

Everything its not 4 stars hotel

The coffee shop

Everything . There was a strong smell of smoke in the room and the beds were stained. The floor was covered in dust and hair and the furniture was falling apart!

Gym next door was handy but opening hours are not great

Dusty air coming through the aircon and dusty room in general, had to pay for laundry service and use own liquid or powder

The place is familiar as I have been many times.

I checked in late afternoon. Rayfont had upgraded the rooms to look better. However, the TV upgrade was not yet effective as the staff do not know what to do and how to set up for use. The air con was not working and so I had a change of room to a higher floor. The aircon was ok then but the TV still could not work and I spent the whole evening so bored, with nothing to do in the room. Please ensure staff are better trained and facilities can work before allocating rooms to customers!