The Westin Bund Center, Shanghai

Location. Big room

Nice suite, beautiful hotel, good location

Very uncomfortable seating in living area of suite. Or lightning for reading. Not very close to the Bund. Name of hotel with Bund in it implies a closer location to Bund than the five blocks away.

A good range of foods and drinks on offer for all tastes, cultures, and creatures of habit. A good number of waiting staff always willing to help

Silly situations where the right cutlery was not always available and time lost looking for it. On occasions when leaving a table to revisit the buffet the table would be cleared and someone else put into one's original place. It's OK if you take a bag with you to breakfast, but not everyone does.

There was a problem with the check-in and the staff was quite slow to solve it. I asked for my gf to check in before my arrival. They told me no problem on the phone. Then they refused when she got there. For a long time there was a problem with the hot water and cold water . Complementary water tastes like tap water.