Insail Hotels (Luohu Dongmen Shenzhen)

The location is great, near to everything you are looking for. The rooms are clean and comfortable.

But, the breakfast is worst. The staff do not speak English at al and use translator on their phone to communicate. The elevator is in another entrance not in the lobby and no AC on that entrance. Wifi is a public WIFI which is called AWIFI and you need to have a local Chinese number to be connected.

It is reasonably clean and decent basic breakfast. The staffs are helpful and speaks a little English.

The room size isn’t what was described so booking.com must update the record. The room isn’t soundproof and the room next to me were talking and laughing so loudly till late in the night. There’s only 1 lift serving 13 floors and the lift is a bit slow.

Pillow too soft and thin. Location consider quite far from dong men street if walking about 20 mins plus the road was bumpy difficult to walk. Because driving is close to dong men street mostly taxi driver wouldn’t want to send us back and forth so we have to walk and the weather was so hot. Furthermore room doesn’t comes with refrigerator so I can’t keep my food overnight and no cold beverage for summer season. I stayed at second floor and the window view is facing the back of the hotel banner considered no view and dusty. Wanted to request for room changing but the other room they showed us was dark and kind of nasty smell so we ended up staying in the same room . Next its about the breakfast . Not much choices and mostly are Chinese cuisine and they served HOT orange juice lol. Anyhow, the working staff is nice and helpful( they can’t speak English)