Orchard Rendezvous Hotel by Far East Hospitality

Need to beef up on your professionalism.

During this covid19 season, I realise the hotel do not have any precautionary measures. There is a QR code for declaring your travels. While checking in, I ask the staff do I need to complete the questionaire. Frontline Staff says no need. In addition, I don't see any temperature taking measure done and anyone can walk in and out of the hotel freely. I even see the frontline staffs playing games on their phones and they are not attentive at all when there are query needed. You guys need to buck up especially during time. I book family room. And the actual room is so different from what I see in the picture. I quite disappointed with this

Club floor breakfast boring,same items everyday.

covenience and price

Location close to the shooping

They took extra money for conecting door not same booking rate extra 200 sing. Doolar(travell with children)

The re-action of the receptionist at the front door was a-bit slow and not very helpful while we reach the hotel. I bring along my 2 small kids with a trolley, its seeem nobody is voluntary open the door for us, they take at least 5seconds to think whether i am able to open the door by my self then only come to help.

Bed was comfortable.

It is a bit tired. Room a bit small.