Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.
The induction process of this hotel is all around the customer
Awful housekeeping services ruined my stay
I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.
From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.
Very friendly staff
The lift was a bit slow
Location was great the bed was comfy and very nice
Good, not great, value
-Excellent gym - relaxing pool area with restaurant - bed was comfortable and the linen was crisp and clean
- Room was large and nice but felt dated - At checkin, the clerk attempted to up-sell the breakfast and Internet package for $100 per night. Internet should be included in the price I paid, especially as I chose this hotel based on that.
Swissotel The Stamford, Singapore sijaitsee keskustassa, joten Raffles City (ostoskeskus) löytyy kivenheiton päästä ja Merlion puolestaan vain 11 minuutin kävelymatkan päästä. Käytössäsi on business center, limusiini- / town car -palvelu ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 10033 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Asiakkailla on käytössään maksulliset kuljetukset rautatieasemalta majoitusliikkeeseen.
Perustuu 3 045 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Swissôtel The Stamford osoite naapurustossa Central Area on 2 Stamford Road, ja sen etäisyys kaupungin Singapore keskustasta on 1,5 km. Hotellin Swissôtel The Stamford lähin maamerkki on National Museum of Singapore.
Hotellin Swissôtel The Stamford sisäänkirjautumisaika on 15:00 ja uloskirjautumisaika 12:00.
Kyllä, Swissôtel The Stamford tarjoaa ilmaisen WiFi-yhteyden.
Ei, Swissôtel The Stamford ei tarjoa ilmaista pysäköintiä.
Ei, Swissôtel The Stamford ei tarjoa ilmaista lentokenttäkuljetusta.
Hotellin Swissôtel The Stamford etäisyys on 13,7 km kentältä Singapore Seletar. Hotellin Swissôtel The Stamford etäisyys on 16,7 km kentältä Singapore Changi.
Kyllä, hotellissa Swissôtel The Stamford on uima-allas.