Fairmont Singapore

Excellent breakfast

Best location best hotel

Convenient, central and amazing service!

Hotel attached to both Raffles city mall and City Mall metro station. Unbelievably convenient where transit station is steps away from the hotel and you don’t need to even go outside if its raining (saved my wife from having her hair ruined which in turn is a life save for me!). Mall is also connected to the hotel so you have an abundance of top notch food choices from a high end japanese restaurant to castella cakes, coffee/ramen shops and Din Tai Fung all just below the hotel. Room was spacious, with a view and central to almost everything there is to see in Singapore. Gardens by the Bay, Chinatown and Orchard Road can all be reached with a quick 10 min train ride or a 20-30 minute stroll. Service was impeccable starting from the lovely receptionist and front desk staff. Gina helped us and not only gave us an early check in, but also hand drew on the map where we were in the city, top points of interest and also wrote down her favorite places to eat nearby. Thanks for the chicken rice tip Gina!! You made our stay so much more personable and easy! In addition, we had a hard time using the outlets since my wife had a special hair curler needing the standard US 110V but since we didn’t have one, they actually had a converter AND a step down voltage converter to take the Sing 220V to US 110V! Amazing help so the wife could look and feel her best! Overall great stay and loved the convenient location and service so much we booked another stay on the way back from Thailand. Kudos to the Fairmont Singapore team!

Wish we could have stayed longer!

Luxury, comfort, location ... lousy Internet access

I had a suite on the 25 floor, large, very comfortable, great view, if a little dated furnishings (e.g. couch, carpets, etc.). The best, though, is the staff, in particular housekeeping. After they’re through with your room, you can eat off the floor (well, not off those carpets ... but still!).

The WIFI’s Internet access. It’s spotty, to say the least, and THAT, to me, makes an enormous difference. Even in the Executive Lounge on the 23rd floor, half the room, to the left of elevators and in the conference room ... excellent ... the other half ... forget it, had to use Singtel. Same in Prego, the Italian Restaurant on the ground floor (if you like black truffles, by the way, now they have a special truffle menu!).