Bon Bon Hotel

i had to share my room with 10 bed bugs in room 35. When i asked for a new room, they had none so they gave me new linens. When I saw that those were soiled with lint hair and holes, 2 more bed bugs emerged. I asked manager to REFUND me for 2 nights that i had paid for to no avail. I have travelled to 95 countries, and stayed at hundreds of hotels ... this is the first time this has happened. I am not the complaining sort but the lack of empathy and compassion or frankly good business sense is just not appreciated and downright wrong. If you stay here you can be returning home with an infestation of bugs which can cost you hundreds if not thousands of dollars to your pocket book. And that is not even taking into consideration your mental health.

i arrived at this hotel at midnight; my skin started itching, i was too tired to have a look see what it could be. I had a sleepless night and got myself out on a tour the day after. Upon returning back to my room, took a shower and again the itchiness began. This time i got up and started inspecting the bed when, low and behold, I found a few bed bugs emerging one by one. These creepy crawlers bit me to a pulp. Well forget about sleeping after this. I packed up and went downstairs to the lobby. I asked them to refund me the 2 nights since I did not pay for sharing my room with 10 bed bugs and I have yet to wait for the reply of the hotel manager. I was dealing with night manager who could do nothing but offer me a coffee.