Grand Hotel Europa Palace

The location is very good with pools and beach area.It is also very quite & peaceful .It is at short distance from center and train station .The tariff includes breakfast which makes it good value as compared to adjacent hotels .

The front desk staff was very cold and did not even have basic manners of greeting and say hello & good bye to guests . We were moved from one room to another when we were there only for 3 nights . Rooms are big in size but basic with facilities - tiny TV , no tea making facilities .Shower in the second room was so tiny that we could hardly stand in it .On giving feedback on it the front desk staff just laughed it away rather than taking the point . This hotel can be much more with little effort put in it .There are big dinning rooms a do get areas lying empty maki g the place looks quite dead as compared to other hotels in similar grand empirical style .Some areas could be made in to restaurants for day time too with gelato counter etc .

Nice location, beautiful terrace (which may be one of the most prime pieces of property in Sorrento! Yet completely underused. The pool was nice but don't care much for the shower cap.

Ants in the bathroom. The lobby is dreary and needs a pick-up; looks rundown. Breakfast was disappointing.