Grand Hotel Royal

The staff was courteous & nice (not so helpful though). The breakfast was fine. The location is beautiful.

1. There was mold on the bathroom ceiling, & when I complained about it, they rubbed it with bleach (some of the mold was still noticeable), which we had to breath the entire night! They didn't even think to offer us a different room! 2. At around midnight, the flow of hot water in the sink stopped, & didn't return until I checked out the next morning, so I had to finish my shaving & wash up my face the next morning with cold water! 3. There were no available electricity outlets in the room, so my wife needed to disconnect the kettle to charge her phone, while I had to charge my phone in the bathroom (the same one with the mold & without hot water)... 4. The TV was very small - about 22 Inch only, & it was located in parallel to the bed - not so comfortable to watch it this way... 5. There was no audio in the Cinema channel, & after I complained they fixed it, but with Italian language, although it was written in their list that it should be in English! When I complained again, they said that this is how it should be!

The view and close to all shops and restaurants

Staff was unfriendly, not 5star staff, spilled bottle wine and swimming pool they just look and nobody helped, ask for umbrella waited 30min for help, no towels or service at the beach