The Bale

Staff were absolutely sensational and so polite and accommodating. Lovely food at Faces Restaurant and we also had a great night at the Tapa Bar located on premises. Our villa was very spacious and well appointed. Gorgeous day bed area Lovely big comfy bed and quality linen. Free mini bar even though it was only soft drinks. Different fresh fruit daily. Excellent shuttle service to and from airport. A beautiful pool where we could swim in privacy

The location in Nusa Dua; very busy, crazy traffic and dirty area; impossible to go shopping for fear of being hit by a car or scooter. We unfortunately unknowingly picked a really busy time with a political congress occurring at the same time causing mayhem on the roads...not The Bale's fault. Massive amount of steps with no handrails and we were positioned at the top of the property (good exercise though!). It would be impossible to stay here if you had any type of disability or physical injury. The room was not completely clean; very dusty in a number of places eg ledges, slats on the sliding doors near the bathroom were covered in dust, splash marks on the back of the toilet door. Not sure staff have enough allocated time to completely detail a room in between guests coming and going. Glassware in the room was often water marked and whilst probably clean, looked unappealing. No fresh milk for tea/coffee unless we asked for it.

The villa size was excellent and nicely decorated. The pool was a great size. Staff were friendly and the free driver around the area was super useful and great.

It wasn’t as private as we expected, from our villa you could see/hear the road which was quite busy. The beach club I wouldn’t recommend at all. A) the beach wasn’t great b) the facilities are the beach club were sub standard the toilets were atrocious, not even 1 star worthy. Overall W didn’t think Nusa Dua was great. The service wasn’t that personal compared to other places in Bali and especially given the small size. All other places in Bali greeted us by name.