South Lake Tahoe hotellia

Plussat: Location is strategic, good breakfast

Plussat: The staff is very nice that that guy that's about it for a Holiday Inn express it was below par

Miinukset: Compared to other Holiday Inn express is I was a little disappointed. They didn't use the duvee covers they just used to top sheets that they folded over

Plussat: Location and free parking and free breakfast

Miinukset: No

Plussat: From the night audit at my check in, to the maintenance and housekeeping staff as well as the front desk day time staff that I had a several interactions with, were amazing. It was my first time as a guest at their location in South Lake Tahoe and I was not disappointed at all. The staff worked so hard during the snow storm to make sure rooms stayed cleaned and the parking lot stayed drivable. The stay was also very helpful as my stay was unexpectedly extended due to an avalanche and dangerous travel conditions. They helped me with news and weather updates and were very kind to allow a late check out due to my uncertain travel plans. Once I confirmed I would be staying they were very accommodating in securing a great room for myself and my two kids.

Miinukset: I personally had no realistic complaints. All things considered, it was a great experience.

Plussat: Location

Miinukset: Beds

Plussat: Location and cleanliness

Plussat: The front desk who welcomed us was great! She was there around 7PM on Feb 7, 2020. She helped me to arrange taxi to go somewhere and gave us water and yogurts which were very helpful after long travel to the hotel.

Miinukset: None

Plussat: Breakfast was good and there was a laundry on site. Room was very clean. We would stay here again.

Miinukset: We are seniors and our room was upstairs with no elevator. We opted for a first floor room. It was a lot smaller than the room booked. It was fine but considering what we prepaid it was not a good value.

Plussat: Breakfast was good.

Plussat: Close to hiking and a great Italian restaurant.

Plussat: The hotel was in a good location. Nice, updated and clean rooms that felt homey and comfortable. Love the free breakfast in the morning.

Miinukset: Two complaints. One, there was no indoor pool which in that area I think you would have one. Secondly, the breakfast area was very small and extremely crowded in the morning. Almost walked out and got breakfast elsewhere.

Plussat: Great location. Walking distance to Heavenly and a short drive from Sierra-at-Tahoe. Walking distance to good restaurants. Good breakfast, cozy Jacuzzi and sauna and efficient staff .

Miinukset: A smaller and less suitable room for families with children.

Plussat: Walking distance to food and entertainment

Miinukset: Needs some maintenance.

Plussat: Very good place to stay, pay more money for apartment was worth for the value!

Plussat: places Were close by.

Miinukset: The manager lady was very unfriendly .room was dirty and there was a lot of hair on my bed the day we check in. kristhal was very nice and friendly, she also changed our bed .

Plussat: location in a pleasant town , hot tub was terrific and free , room was decent size

Miinukset: one of the 2 queen beds was not in a good shape at all with a broken base unit.

Plussat: It was a nice location and nice decorating.

Miinukset: It was cold, only 1 of the 2 (portable) heaters worked. It was snowing outside, sooo it was cold. It had 2 TVs, either only 1 worked or I could figure out the second TV.

Plussat: Very friendly staff and surrounding community. Have stayed here in the past and will definitely be returning. Thank you!

Plussat: Nice rooms. Cheap. Can walk to Market, shops, and gondola.

Miinukset: Internet doesn’t work. I have been staying here since 2013 and like the rooms. However there is NO INTERNET in several of the rooms on the left hand side. This has been a problem here for FIVE + YEARS. Not staying here again !! Sorry

Plussat: Location

Miinukset: There was a dog howling below me for hours making it hard to fall asleep. And there were a few hairs in the tub when I checked in and went to take a bath which is sort of gross!

Plussat: It was good place to stay.

Miinukset: We were booked for two more nights and we were told to leave. I had just booked two more nights. Idk if I got my refund yet. They were suppose to refund two rooms for two nights.

Plussat: Location and room.

Miinukset: Resort and beach club? There is no resort, no beach or even a nice lobby there to hangout.

Plussat: Location , staff , clean and parking and pet friendly

Miinukset: Yes no microwave on room and when snowing tough to go to lobby for heating food . Also coffee in lobby average and no creamers and milk

Miinukset: Parking fills early. Street parking in the winter can be stressful.

Plussat: the location was good and it was quiet. the TV was big.

Miinukset: Stated there was a nightly wine and cheese reception which did not happen. Free breakfast did not start until 6:30, the bathroom was so small and the toilet did not flush. Our room was very old and cold.

Plussat: Great location

Miinukset: Room was a little out dated

Plussat: Location, staff

Miinukset: Very old needs updating, heating system is very noisy

Plussat: Covered parking, and fabulous breakfast.

Miinukset: Price shown kind of misleading Until you checkout, taxes and resort fees rather high.

Plussat: Location couldn’t have been better - right under the gondola, next door to the heavenly village and next to the supermarket/store. The exchange for cleaning services for either a movie snack pack or trail mix was a great touch for those that don’t need cleaning everyday. Breakfast had good options too.

Miinukset: In need of a little refresh. Kitchen cupboards didn’t close brilliantly and the carpets/decor could do with a little refresh. Bed hadn’t been cleaned underneath for sometime.

Plussat: It was in a perfect location. It was nice and spacious for a family with young children.

Miinukset: Beds were very hard

Plussat: I loved the giant spa tub room was large and nicely furnished fireplace was a nice addition

Plussat: Great breakfast, free coffee bar available all day, clean, centrally located

Plussat: It is directly across the street from the Heavenly Ski Resort Gondola but not even that is worth staying at such an outdated, poorly maintained, smelly, old suite. I would not recommend this place to anyone.

Miinukset: Pretty much everything. It is old outdated, smells horrible in the suite. I would not be surprised if they have a serious mold issue. It was poorly maintained and dangerous as the walk ways were icy it had been days since the big snow.

Plussat: The location is amazing, not my first stay here and hit my last. Staff is friendly and attentive.

Miinukset: Really nothing.

Plussat: The activities they had set up for the guests. I like that everyone was so nice and it was quiet.

Miinukset: The room was a tiny bit outdated but otherwise I have no complaints.

Plussat: Nothing

Miinukset: Everything. Hotel is run down in need of major repairs does not deserve anything above a 1.5 Star.

Plussat: Convenient location, close to restaurants, grocery store, and lake.

Miinukset: The breakfast was very limited, not many options. On our last morning they ran out of food.

Plussat: The beds were so comfortable. The location is prime for all the downtown local eatieries and casinos

Miinukset: The breakfast is not good. There needs to be more options. The hotel owns a restaurant for goodness sakes. There has to be other and better options

Plussat: The location was great and the staff we interacted with were friendly and helpful. The room was clean and comfortable.

Miinukset: "Free" parking/breakfast are not really free when there is a facility charge added to the nightly rate. Breakfast was decent, but not enough variety. By the 3rd morning we were "over" the options. Room doors should have had secondary lock (chain or latch)

Plussat: Good

Miinukset: Very low water pressure in taps.

Plussat: Location, price.

Miinukset: The hotel feels and looks a bit run down. The rooms are small and the furnishings are a old and rustic. The light breakfast and the room that it's located in should be an embarrassment to hotel management.

Plussat: location

Miinukset: -

Plussat: The beds were comfy

Miinukset: The second buildings parking lot

Plussat: 5 min walk to Heavenly gondola, real convenient! Bed is spacious and comfortable, enough free parking spots. Free breakfast is also decent.

Miinukset: Heater was a little loud. Shower space is a little small. Wifi is really slow if you need to do some work there.

Miinukset: The staff gave us bad directions to our building, which was a pain, especially because of the traffic in the area. We had to call the desk to get better instructions on which driveway led to our building. A prominent feature of that building was a smelly dumpster. The room itself was fine. The staff at breakfast didn’t want to give us a paper cup.

Plussat: The location is great. The staff is friendly and The rooms are cozy. Tried the restaurant X crows 2 thumbs up!

Plussat: Location. It is close to everything. Did not have to move my car once. Rooms were clean. Housekeeping was good.

Miinukset: The hotel is old. When I first came the front desk woman was a bit stuck up and rushed us at check in which was the first impression of the restaurant and not feel welcome. Didnt even explain that the hotel had connection with the local gym.

Plussat: The location is the best. Staff was nice, polite, kind & helpful.

Miinukset: The hotel building has 2 sections and they gave us the room in the old building. The rooms are dark, small & very rustic. Not sure if rustic look is by purpose. The walls are not painted, the furniture is old & no temperature control. Not worth the money.