South Lake Tahoe hotellit lähellä Heavenly Mountain Resort

Plussat: The staff and location were amazing, plenty to do. Staff went above and beyond for my anniversary

Miinukset: Hair in shower and please don’t try and sell me a timeshare on my anniversary weekend not pushy at all but if I’m interested I’ll let you know

Plussat: Great location, clean, beautiful property! We especially liked the full kitchen and fireplaces.

Plussat: Staff was amazing the room was wonderful and location perfect didn’t even use the truck all weekend.

Plussat: We loved our room, the amount of space and the full kitchen was really perfect. The staff was really great - some of the best customer service we’ve ever had. Thank you!

Miinukset: Cleanliness could have been better. We were placed in an accessible room and the shower was walk in - it was dirty and there was quite a lot of mold and mildew on the walls and floor, and also on the shower curtain. Also, kitchen counters were not clean, there was dried juice or some kind of pink/red liquid on the counter and wall that we had to clean.

Plussat: I liked that the room was well stocked with dishwashing soap and paper towels.

Miinukset: I'm not a fan of the valet system of parking.

Plussat: The hotel was VERY NICE! Our “villa” was AWESOME! There was a gas auto fire place in both the front room and bedroom. A “huge” jacuzzi tub in the very large bathroom. Very clean and nicely appointed! We would definitely recommend it!!

Miinukset: The only issue we had was the door handle to the veranda was “very loose”. I contacted the front desk in morning before we went out hiking, and the door handle was repaired by the time we got back that afternoon. Please note, this Villa was very deluxe, but only had a queen size bed. Only a queen size?

Plussat: The hot tub and pool were nice. Rooms clean . Staff was very attentive and nice.

Miinukset: Outdoor fire pit could of been better . You could only feel it if u were on the rocks , not sitting ok the chairs . The bed was too stiff . Me and my wife’s back hurt in the morning . The mattress topper things didn’t help.

Miinukset: Very noisy area, and hard to completely relax

Plussat: Great location, in walking distance to everything around.

Miinukset: Not one thing.

Plussat: Everything! The hotel exceeded my expectations in every way. The hotel staff is friendly and attentive. The room we stayed in was amazing! Very clean and perfect for a get away to Tahoe!

Plussat: The receptionist was the best! Room was clean and view was great.

Plussat: location

Miinukset: carpet in the room had stains; bathroom products dried my skin so i had to go buy my own; in general impression was - "we are just doing our job"; nothing special; definitely i expected more

Plussat: Location was nice, close to lots of restaurants and shops. Right off of the main road so it’s easy to find and easy to access other locations on the lake as well.

Miinukset: There was no mention of the mandatory $30 per night valet parking when we booked. The “fireplace” in the room is simply one of those fake electric ones that you could hear the belt squeaking on every 5 seconds because the “fire” is actually just an image on a conveyor belt like system. Also, the fan for the fireplace would not turn on with it’s dedicated switch. The bed was so so. I guess I expected something a bit more plush for a 4 star hotel. Upon leaving we were told that there was an additional $85 dollars that would be coming out of our account as an incidental charge. When pressed further they mentioned the fee would likely be adjusted down to $58 dollars and it was. The issue was that while this may simply be a glorified cleaning fee, it was also never mentioned while booking the hotel plus my wife and I kept the place extremely clean. We pulled the towels for the cleaning service, we remade the bed, any used dishes or items were neatly left in the sink or dishwasher. Our little weekend stay ended up costing us an extra $130 just in hotel fees. This seemed like a lot considering the two nights already cost us roughly $350. Overall this hotel is overpriced and therefore we will not be returning.

Plussat: The location was perfect. Staff was friendly and helpful. The room exceeded expectations.

Miinukset: We had a very long walk to our room on the first floor. We had a problem connecting to the internet service the whole time we were in our room. I could not connect with my daughter regarding her wedding that was taking place during our stay or to make dinner plans with my sister, which caused me to become frustrated and angry. A maintenance person said it was due to the location of the room. The beds were hard and we had a trouble sleeping.

Plussat: Clean, dining in walking distance, friendly staff

Miinukset: Nothing

Plussat: Everything was comfortable

Miinukset: Nice if you’re taking advantage of location and hotel offers

Plussat: The programs the resort offers and the pool.

Miinukset: Nope

Miinukset: I used booking.com to reserve the room and asked for an accessible room. Upon arrival they read the request... not before. They told me they could not give me an accessible room unless I cancel my reservation with the third party. I could not cancel. So I said this room with the tub was going to be unsafe and we will need to leave the hotel. Shortly after that, the hotel upgraded us to a safe room for my husband. It was a good move for management to make.. especially since the hotel was almost empty as we were there off season.

Plussat: Felt I was in a cabin, and homey I felt very comfortable

Miinukset: No all was perfect

Plussat: Location, staff

Plussat: Location

Miinukset: The cleaning crew folded and hung up dirty towels like they were clean. We hang up our towels if we will use them again but the towel on the floor that was obviously very dirty was folded and hung up. It was disgusting.

Plussat: Super locations. easy to walk around and shop.

Miinukset: My room was far from the reception

Plussat: The fitness classes and the size of the room

Miinukset: A little dated old furniture

Plussat: Unlike most HI Expresses, this one was spread over three or four buildings, with an alpine feel to it. Our room was in the administration building, above the lobby. It was large, well furnished, in good condition & clean. The bed was comfortable and the breakfast was pretty good. The staff were friendly and the price was reasonable. We were very happy with our choice of hotel & room.

Miinukset: Nothing.

Miinukset: No hot water for evening shower

Plussat: Right on Tahoe blvd, walking distance from Casinos, restaurants and heavenly village. Service is good, breakfast is a nice add on, free parking . They provided us with a crib for our baby

Miinukset: Furniture and carpet are old, split ac unit is kind of loud

Plussat: Location is strategic, good breakfast

Plussat: The bed was super comfortable which made for a good night sleep.

Plussat: Great property, clean rooms and friendly staff!

Plussat: Close to hiking and a great Italian restaurant.

Plussat: I loved the location as it was in walking distance to many things. The bathroom was amazing and so was my room.

Plussat: Rooms were clean and the hot tub was hot. The sauna was a nice touch.

Miinukset: The pool said it was heated and it definitely was not. There were also no hooks or chairs in the hot tub room so had to put our stuff on the wet floor.

Plussat: The breakfast was outstanding. Thanks!

Miinukset: No... everything was very good.

Plussat: The breakfast was great THANK YOU so much for having Turkey Sausages cause I don’t eat beef or pork that was the one of the best things about this Hotel even though everything else was good I will be back

Plussat: The location was great. Accessible by walk to many of the sightseeing spots around south lake Tahoe.

Plussat: Location is great, Just across from the village. Staff was friendly through the whole experience.

Miinukset: Room smelled musty or moldy, ceiling fan was broken, smoke detector was broken. No air conditioning.

Plussat: The location is great because it's one of the closest motels to the Heavenly downtown. Cheap.

Miinukset: Dirty, broken window and furniture, no towels etc, unorganized staff, ANTS!!!!

Plussat: Really friendly and helpful staff members . Very convenient location, walking distance to local restaurants/casino/lake.

Plussat: Room was clean. A/C unit under window is upgraded to electronic one, and it works quietly. Great location. It's few steps from Heavenly village, and it's about 10 minutes walking distance to lake beach. Staff were nice and accommodating. Check in was quick. The price was great! We paid about $60 per night on weekend in November .

Miinukset: Small room for two full beds. Narrow space between beds, and no walking space around beds. To get to the closet you have to squiz between a wall and a bed. Very tiny bathroom with tiny shower and with tiny sink. It's too cold in bathroom. Bathroom doesn't have air heater. To warm up the bathroom you need to keep door open to let warm air from bedroom to flow in.

Plussat: The location and proximity to Harvey's (we went to a concert) is the only decent thing about this place.

Miinukset: The room smelled like chemicals/disinfectant, although the room did have a mini fridge it was put it such a weird place that you had to climb on and around one side if the bed to get to it. The shower was so desperately in need of remodeling the tile literally was stained with mold. The beds were in need if new pillows and an updated blanket/bedspread. I was honestly afraid to climb in. All this for $188/night. Wow!!!

Miinukset: Very inviting. Excellent location. And beautiful room.

Plussat: Great location, value, and cleanliness.

Miinukset: Office had strong food odor and towels were very dingy.

Plussat: The location. You're walking distance from everything. Right in the center. But you're off the Main Street, which makes getting your car out way easier.

Miinukset: It's kind of run down and scary haha But my opinion is, I don't plan to spend my vacation in a hotel room. So it was ok.

Plussat: New rooms.

Miinukset: Parking can be a challenge.

Plussat: The whimsical camping theme was very fun! The live music, lights, and camp fires was such a joy for the kids and adults. The staff was nice enough to decorate the room for my daughter for her birthday and even put a gift together for her!

Miinukset: I was charged $100 for a duvet cover after I left that I did not take. However after emailing the manager it was taken care of promptly and professionally.

Plussat: Good vibe, great location, bar and outside space were great. Drinks great. Cute style

Miinukset: Upstairs hot tub not open, walls very thin (could hear all the.. err.. uhh.. “activity” next door, breakfast bar can be stomached for a day or two, but needs more color (fruit salad, avocado, etc). Bed and pillows were subpar

Plussat: The location couldn’t be better. Walking distance to all things important to us. The early morn/evening fire pits took the chill out of the air while sipping coffee or your favorite brew in the evening. Live musicians brought the evening all tog

Plussat: Music in the evenings, and Happy Hour. And kid friendly.

Miinukset: Shower door was broken.

Plussat: Great location, great amenities, cool re-updated motel. Within walking distance of shops, the lake, the casinos, restaurants and Heavenly Ski resort.

Miinukset: We were placed on the 2nd floor right below an observation deck that didn't close until 10pm. All of the kids running around, using the corn hole, etc. could be heard (unfortunately we had to kick a 10-15 person party off the roof because my wife was sick and it was very loud in our room).

Plussat: Proximity to activities, shops, and restaurants.

Miinukset: The king room was below a family room and there is minimal sound insulation. The upstairs neighbors kept us up all night.

Plussat: Comfy bed and pillows Loved the decor Loved the bar and fire pit area

Miinukset: No ice machine Cold bathroom floor Couldn’t adjust shower head

Plussat: Pääsy rannalle, sijainti South Lake Tahoen keskustan kävelyetäisyydellä.

Miinukset: Ei ilmastointia - laite oli seinässä mutta ei vielä ”asennettu”. Lämmin huone päivän jälkeen vaikka yöllä lämpötila ulkona jopa 12 astetta.

Plussat: Modern, updated decor, plenty of attention to details, comfy beds, fire pits on their outdoor patio( smores makings available at desk), nicely appointed bar in the lobby, friendly staff, proximity to Heavenly Valley

Miinukset: Only drawback was slow Wifi in room

Plussat: Cool vibe

Miinukset: Many staff members were kinda snarly

Plussat: Free breakfast, across from casinos and great dining

Miinukset: Wish there was a microwave

Plussat: Very clean. In easy walking distance to Lake Tahoe.

Plussat: a clean n nice resort with kitchen . staff were friendly n able to cancel 2 nites so that we can move to near Yosemite National park

Miinukset: it was about 4hrs drive to Yosemite National park

Plussat: We liked the location of the resort to Lake Tahoe and where it was in the town of South Lake Tahoe.

Miinukset: We did not like that though the resort was not full, we got a parking lot view when there had to have been better views available. We did not like that the furniture in our room was warn and scratched up.

Plussat: Kitchnette...had all the basic to cook simple meals.

Miinukset: Parking...

Plussat: What beautiful place. Top to bottom this was a great stay. Room was top notch. Right on the lake was so peaceful. Pool was fun and a in house restaurant & bar was a plus. Fire pits at night with a glass of wine a great way to end the night.

Plussat: Great location. Great for families. I’ve told several other family members about the property.

Plussat: Location. Could walk to everything basically.

Miinukset: Upon entering our room we were met w an overwhelming odor that smelled like Ravioli which remained the entire time. we immediately noticed that our carpet throughout our room was damp.Told us they had cleaned the carpet. Disgusting! Lacks adequate parking

Plussat: Location

Miinukset: Small room.

Miinukset: The room had mosquitoes that bytes me.

Plussat: Condo style with kitchen, but no oven to bake. Clean and location was good, close to the beach and shopping area. Parking could be a challenge. We got lucky to find one. Although it is free, it might be hard to find one

Miinukset: Parking is free but hard to find one. No complimentary breakfast.

Plussat: The Bear Moon cafe had excellent fish & chips

Miinukset: They could have given me a receipt when I checked out

Plussat: Location is the best part

Miinukset: Not enough parking as they make you park couple of blocks away. The building seems old as it shows it's age. AC did not work. Bathroom door wouldn't lock. Wierd smell from elevators and rooms. Overall not worth the money they charged me

Plussat: The staff

Miinukset: It felt like a hospital, sterile, with mint green and beige... alone, rooms were nice, but the parking was less than desirable, off site, with NO lighting, in the dark, while walking back to the facility,Thank heavens there was no Rain or snow...Parking