South Lake Tahoe hotellit lähellä Bijou Golf Course

Plussat: Restaurant was excellent - both for lunch and dinner. Sommelier was very knowledgeable and approachable. Staff was extremely helpful and friendly. Got great restaurant recommendations from one of the valets. Room was very nicely appointed, comfortable and attractive. Radiant floor heat in the bathroom was a nice touch. Free on-site parking with valet service. Great location - not in the thick of things, so quiet, but easy access to South Lake and the rest of the Lake.

Miinukset: Nothing.

Plussat: The service was amazing and staff were very accommodating. Our room was beautiful and the spa was glorious

Miinukset: The reading couch in the room was not super comfy but it was a pull out so no biggie

Miinukset: 1. There was no hot water in the morning when outside temperature is -8 C and they couldnt seem to care about it.

Plussat: Staff is excellently trained. Very professional. Rooms are big and comfortable. Restaurant is nothing short of excellent. it is worth staying at the hotel just for the restaurant.

Plussat: The staffs are the best and helpful.

Miinukset: The restaurant closes early 9.30pm and no other food or drink service late hours.

Plussat: Was such an amazing experience! Everyone was polite and got everything to us as soon as we requested it! Definitely will be going back

Plussat: Location was great, perfect for the lake. Jimmy's restaurant was very nice and the wait staff were great!

Miinukset: We booked a pet friendly room for our dog, we were told we could only stay on the ground floor next to the lake car park. It was very noisy and the nightly cost did not match my experience. I am a seasoned traveler and this was not good value for money.

Plussat: The staff, decor and small, thoughtful touches were great.

Miinukset: I thought the restaurant, Jimmys, was overpriced for the quality of the food. Menu did nothing for us.

Plussat: My wife and I were greeted by the valet/concierge gentlemen right away and were offered a glass of cold champagne! Set the standard for the rest of the stay and they didn't disappoint! Love this place and see ourselves coming here for many years to come!

Miinukset: Didn't like that my sister in law's room was in a totally different building than ours, but understandable given the layout and they were completely booked that weekend. Also couldn't believe her room was much larger and nicer than our premium lake view king, given our room was $80 more per night. But the view made up for it. After all, it was only for one night.

Plussat: All was perfect

Miinukset: Except the restaurant

Plussat: The location

Miinukset: Parking was not included in the price. It usually is.

Plussat: Great location and beautiful rooms. Really nice having shops and restaurants in walking distance.

Miinukset: Very pricy for a room. Although very nice I feel like for the rates there should include more amenities like free meals or parking or free or discounted gondola ride.

Plussat: Great Village atmosphere. Lots of music at restaurants nearby, decent bar scene, right at base of gondola. Gondola was shut down for one day. so it was a drag to take a bus to the california base; especially when you're paying for the primo location next to the gondola. Oh well. Great skiing, one or two blocks to casinos, comfortable 3BR unit with washer/dryer. All good.

Plussat: The staff all was amazing. They even took the overnight parking fee off my tab when they realized I was waiting 30+ minutes waiting for valet service. I wasnt even asking for anything as I knew they were all buzy as it was raining and it was checkout time. It was a great place, will be back again!

Miinukset: I cant complain. Everything was great.

Plussat: Everything was great

Miinukset: The couch/sofa bed could be little softer to sit and sleep on

Plussat: Loved the convenience of being right at the Gondola and Heavenly Village. Front desk, valet, and staff were super courteous and helpful. The rooms are great, clean, and very convenient when traveling with kids. We used the kitchen to prepare breakfast and simple meals. Would definitely return because overall it was comfortable.

Miinukset: Housekeeping came by at 8am, and we had not left yet (typical when babies and toddlers are involved), and they did not come back later. We were later told we have to call and request that. When we did at 5pm they said it's too late for the day even though we just bumped into two housekeepers outside our room in the hallway. We asked them but they said we had to call front desk. They just got out of doing the work. The mattress springs gave in and was pretty soft. Probably due for replacement. Didn't like the 10am checkout. Should be 11 or 12 like other places.

Plussat: We liked the location and friendly staff plus enjoyed the gym there.

Miinukset: We were disappointed that the check- out was 10:00. We travel a lot and have never had such an early check-out. We called valet for our car and it wasn't ready for us and waited 30 minutes for it. I think that was due to all checking out at the same time that usually doesn't happen at other hotels we have stayed in. Also they did not have anyplace to eat breakfast in.

Plussat: The bed was comfortable.

Miinukset: Avoid unless you love excessive noise. You will be treated to hearing the room next doors spa, AC, toilet flushing, showers VERY loudly inside your room at all hours of the night and early morning. We sadly had two nights booked. We turned of our AC as we did not pack industrial rated earplugs to deafen the unbelievable drone of the AC in cooling mode. The staff are well aware of the noisey plumbing. I was told by the receptionist that they do not recommend their guests restrict the hours of spa usage. Mind you the spa is only one excessive problem this hotel has... AVOID

Plussat: I was worried the shower and hot tub in the room would be outdated or dirty, but it was actually very luxurious, clean, and HOT. Two shower heads allowed us to both stay warm while showering, and then we got into the steamy hot tub. Just what the body needed after a day on the mountain. I also really loved the tv was on a swivel so we could watch from our bed, or the hot tub. The king bed was clean and pillows were full. I'll definitely stay here again.

Plussat: The mirrors were great . Rooms are being updated . Looking forward to another getaway .

Plussat: No complaints here. Stayed in one of the standard rooms. Very spacious with a BIG jetted tub. Staff was all very nice and helpful. Location was great, and parking was easy.

Plussat: This is the 3rd trip that my husband and I have made to Fantasy Inn, it is a fun place for couples, our visit this time, was not as great as it has been. There was very noisy room above us, and they made noise most of the night, I did call front desk and it lessened but did not stop...we booked thru Kayak, and expected to get one of the theme rooms, but because of some strange problem between hotel and booking site, the hotel staff, can't assign a them room, and don't have the info to call the hotel guest to assign room # for theme room...so bottom line we showed up and paid for theme room and got "regular room" this was huge disappointment...overall I like the rooms, large tub, show, and mirrors....those features are fun...the down side, is that carpet needs to be replaced in the rooms, they have redone carpet in halls...the staff and front office area could do with more updating and more features to enhance the experience...

Miinukset: noise, paying for a theme room when booking and then note having it available ....carpet needs to be replaced very badly in the room, front desk area could be updated ...

Plussat: It is beautiful, fun and superb deal for me my best everything

Plussat: Room was clean and beautiful. We had a 2 bedroom 2 bath unit with a sofa sleeper in the living room. There was plenty of room for my family of 5. Having a kitchen was great. Good location on the water very close to Heavenly Ski Resort. We plan to return. It was very good value for money.

Miinukset: 1. Had to say no to the timeshare pitch. We did NOT sit through any timeshare presentation, but they sure tried to persuade us to. 2. Room had a view of parking lot not the mountains or lake. 3. No laundry facilities in the room but there were guest laundry facilities in the resort. Not enough machines.

Plussat: Friendly staff, gr8 location, good amenities, complimentary valet parking, newly renovated rooms

Miinukset: Very crowded....long check-in registration process in spite of pre online checkin ( this may be partly due to the Easter /spring break, hopefully)

Plussat: The room was nice - couches aren't too comfortable. Tyler at the front desk was very helpful upon check in.

Miinukset: The staff was extremely pushy at check in. They want you to check in with the concierge for a welcome packet and push a timeshare sale presentation on you. We tried to walk out to our car upon checking in and was followed by the concierge who had to introduce himself and check us off. When I said we weren't interested in the welcome packet as we were there for 1 night, the sales manager, Jesse, came up with another person crowding me and pushing me to get our welcome packet and followed me out the door insisting there is no sales commitment. I had stayed here before with family and liked it and was excited for my husband to stay there, but this treatment was too much and we will not be staying there again until they can learn to respect their customers privacy. The 1.5 hour wait to check in because the room was not ready was also too long.

Plussat: The location, and facilities, the valet parking were very attentive.

Miinukset: Very late check in time, the front desk staff not very welcoming, we had to make our own beds, we were not timeshare members, we were hotel guests.

Plussat: Nice stay. Great location

Miinukset: Third party check in was extremely slow and my reservations we're lost

Plussat: Excellent hotel with lots of stuff for kids to do - swim, games, etc. restaurant excellent.

Miinukset: Housecleaning didn't clean out room each day but when needed towels they were delivered quickly.

Plussat: Family friendly

Miinukset: Na

Plussat: -Close to lake -Clean and rooms seem renovated

Miinukset: -Shower didn't work in room -HVAC unit in room VERY loud and disrupts sleep. -Left watch on bed and left 2 messages with security/lost & found about it -- never heard back -Staff is annoying and tries to sell you on timeshares for your next trip -Overpriced for what it is

Plussat: The room was indeed deluxe; swimming pool, hot tub and the sauna were at a top level; beach was within an earshot

Miinukset: When we checked in, they sent us to the far corner of the hotel, only for us to find out the housekeeper was just starting to clean the room! She didn't speak any English but with my basic Spanish I understood that the room was not going to be ready soon. That was at 2 PM; then back to the reception and guess what, they had no other room available and the room they initially had us sent out to was to be ready at 5:30PM. Very inconvenient given the fact my 20 month toddler needed to have his regular nap between 2 and 4. They didn't even offer a discount or a treat of a sort. Once I got into an overbooked situation at Westin and they gave us a free dinner at their restaurant! Anyway, the next day a staff member came at the door of our room asking me if I had the room stay extended since I should have already cheched out. When I told the man I originally had the room booked for two nights he stared at me in disbelief. Poor, poor communication between housekeeping and receprion! Also, staff is not very friendly and nice! Also, check out time is 10AM, so they leave you with the feeling that they get you in late and ask you to leave early

Plussat: had spa, pool, and sauna location was good. room was clean and nice.

Miinukset: when we check-in, the room was cold. heater and refrigerator was broken. After an hours, they changed the room.

Plussat: Locations and cost effective

Miinukset: Parking was an issue. Off site worked out ok.

Plussat: Location is perfect BBQ grills on property are nice

Miinukset: Pools were not heated even though they advertised them that way. They stick you in the main building in the summer on the first floor with paper thin ceilings so you are awakened by the people above and you are far away from the beach and with only a queen size bed even though other rooms were available the Andrea manager wanted an upcharge of 50 per night plus tax for them even though the reception clerk said it was no problem to move. Andrea the manager always had a fake forced smile and was not customer focused at all. The room carpets were filthy.. they needed shampooing.

Plussat: Access to beach is great. Shuttle service on demand is excellent. Staff is friendly and helpful. Parking was tight, but we were there on 4th of July. Our suite was clean and the kitchen was well stocked with dishes, silverware, etc. (though we didn't need a kitchen for a one night stay). Would stay there again, but book a room earlier and request a room that is located as far from Hwy 50 as possible.

Miinukset: Our suite was spacious, except for the shower and toilet room which was extremely small. Furniture could use an update, screen doors were barely functional. Suite was facing Hwy 50 and was REALLY noisy. Needed to have the doors open because it was quite warm. I suppose in winter the noise wouldn't be an issue because you could keep the doors closed. Lastly, we paid way more than the room was worth, but booked it only a week before the 4th of July, so it was somewhat expected.

Plussat: The free shuttle was great- we never waited for more than 5 minutes for a ride. It was nice to have the continental breakfast as an option. Service was great and everyone was very friendly. Having a kitchen was great.

Miinukset: Room (especially the bathroom) was kind of cramped.

Plussat: The Condo was lovely and clean. The proximity to the sandy beach at Lake Tahoe and the South Shore casinos is excellent. Also, the grounds are beautiful with all of the lovely pine and redwood trees on the property. We had a wonderful relaxing visit, and I will definitely recommend Aston Lakeland Village to my friends

Miinukset: Condos located near Lake Tahoe Blvd are too noisy with the traffic close by. I had to request a different condo than the one originally assigned to us, and Aston was very gracious about moving us to a condo closer to the Lake.

Plussat: We enjoyed the swimming pool

Miinukset: First of all am not saying all employees are not properly trained doing their job but some of the employees yes they are not properly trained especially when they are charging bills to their guests when they checking in like what happened to us it is so terrible experienced we ever had in that place I booked online and make reservation I payed everything online so when I came to the front desk at the resort I told Them that I have reservation and I payed online however this employee asking for my debit card charging for any damages incase we something happen to the unit for amount of $100 for me doesn't matter because he said they will refund it after we check out so I said ok but then after an hour I check my online banking and it showed up in my bank account that the resort charge me $348 I can't believe this people can't do their job right so I told them what happen and they told me that they will refund it and they said it takes 3 to 5 business days to refund completely in my bank account and the next day I saw in my bank account they charge me again $740 I can't believe this place this is so much errors and stupidity why they can't do their job really guy come on!!' so I talk to them again and again and again all they did is sorry we will refund it we just make a mistake. And also at the next counter at my left side another costumer complained because of their errors over charging their costumers!!!! Please don't go in this resort believe me!!!!

Plussat: The beach and pools were nice.

Miinukset: No air conditioning. Hot and too smoky for windows to be open. Even with wolindows open and all fans going it was very hot on main floor and loft. Not bearable during the day and until after dark. Dish washer was filthy when we checked in. Food dripped on top of and down door. Filter area was caked with food and debris. It took 3 or 4 calls to desk to get it cleaned enough to be able to use. Lack of soap and dish soap. Had to call multiple days for more. Also, needed to call for extra towels for our family of 5 multiple days.

Plussat: The fact that is was right on the water

Miinukset: The AC unit did not cool the room properly. Had to get and extra fan. The room was a non smoking room but there were cigarette butts on the balcony and the worse part was when I turned my covers down on the bed and found a large black hairball in between the sheets

Plussat: Good value for money but the cleaning was not up to scratch. I don't think the sheets on our bed had been changed. Hairs on the sheets when I have inspected before bed. There were hairs on the bathroom floor. Carpets were worn in areas. Bedding looked about 20 years old. Just felt a little yukky

Plussat: This was everything we needed for a weekend with my son and his family! The unit we were in is a three storey condo with three bedrooms (one in the loft) and two baths, full kitchen, living room and laundry. And the kids (and I'm including my grown son here) really enjoyed the wood fireplace! Beautiful surroundings, right on the beach. We decided to buy groceries and stay in the first night. ..a very good choice as the kitchen was well appointed. There are even board games! !

Miinukset: Just be aware that the loft gets really hot if you use the fireplace in the evening.

Plussat: Balcony, fireplace, nice big room, friendly staff

Miinukset: Older/dated room, bathroom & carpet wasn't as clean as i expected it to be

Plussat: The room was clean but tiny. View of Safeway. Thought I was getting a room on the beach at Tahoe. Other similar rooms were a quarter of the price but I was paying to be on the beach with a nice view.

Miinukset: Make sure you call and get a room on the beach at this price. Most of the rooms have no beach at all. Felt ripped off after I saw my room!

Plussat: Location on the lake front was excellent. Hammocks to enjoy the views and outdoor. Dock excellent for watching the sunsets.

Miinukset: Buildings are old. We stayed on 1st floor and heard every creak and Crack as the people above us walked around. I was aware of their bathroom and showering habits. Our room was not the cleanest. Walls had lots of spots on it, smelled like bug spray but they tried to cover up with lemon scent. Our bed was extremely firm and so we're the pillows. With the noise from above and the uncomfortable bed it was difficult to get a good night's sleep.

Plussat: You can't beat the beach access! With two young sons, having the pier, pool, beach and bar (for mommy & daddy) all within footsteps of our hotel room was amazing. Convenient and SO much fun. The grounds are great. We sat around the fire pits and ordered dessert one night:-) Love everything about this place. Oh, and it's affordable!

Plussat: Loved the fireplace in the room. Loved the efforts made to save - with the shampoo, conditioner, body wash, hand wash, and lotion. Also, loved that we had the option not to have towels and sheets changed to save on water. The staff was very friendly and helpful!

Plussat: The staff made our stsy

Miinukset: Rooms were a little small but with the fireplace and deck made up for the room size.

Plussat: Location - quiet - spectacular view - fireplace

Miinukset: No internet & the pier restaurant was closed!

Plussat: Great location, right on the beach. Great views. centrally located. Very good value for the cost.

Plussat: Great staff and location. Very close to the water and shopping. Clean accomodations overall.

Miinukset: Very small rooms, rather cramped spaces, and no complimentary breakfasts. The drinking water carried a $3.00 charge, ridiculous. At night the jacuzzi party was allowed to carry on until very late, noisy.

Plussat: The staff was very nice and accommodating! Since we decided to not stay there for our vacation they let us cancel without any pay!

Miinukset: Our room was next door to house keeping. Washing machines were right next door which were very loud. Outside our door was the delivery dock with lots of confusion. The beach was not as groomed as I was expecting from a resort. Dog poop and cigaret buts. The water there was full of algie which I'm not sure if that is due to the dock? The Ticki bar was full of people which is great for young party kids. But we were looking for a resort with a pleasant, clean and family friendly!!

Plussat: Location is very nice. Not too far from anything. Right on the beach is the best part.

Miinukset: Beach is busy with watercraft. Beds are nice but the bathrooms leave a lot to be desired. Towels had stains. Lots of bugs around. Bathroom floor had dead bugs laying around. Last but not least was charged twice for my rooms. Once by the booking app (kayak) and then when I checked out. Kayak charged me more than the hotel. More a complaint about kayak/getaway.com.

Plussat: Close to everything and even has its own beach with a pier and restaurant.

Miinukset: Rooms desperately need to be updated.