Travelodge by Wyndham San Francisco Airport North

they allow you to pay for parking and leave your car there while you are gone.

We paid extra for an upgrade. If this was an upgrade, I don't want to see their standard. We stayed here because of an early morning flight and needed a wake up call. When we got to the room we found out their phones were not working so no wake up call. We called the office on my cell and they said they would give us a wake up call on my cell, they didn't. The room was a very long walk to the lobby for the airport shuttle. There was a lot of traffic noise from the freeway. The best overall description of the room was shabby.

- Changed room 3 TIMES: 1st room did not have the fridge/microwave we requested. 2nd, the nasty shower was overflowing with water because drain was clogged. Only one of us got to take a shower that night because no one could come and fix until the next morning. But they forgot we even called about our shower and the next morning I was calling and calling until I finally said screw this and walked down to the front desk to complain our shower was still overflowing and no water had gone down. In addition there were BED BUGS and I asked for the house keeping to come by(didn’t for 5 hours). The maintenance man finally came for the shower but left his dirty boot stains all over the shower making it black so I STILL COULDN’T SHOWER. I kept calling and calling waiting for front desk to answer about the bed bug problem while I waited on the most uncomfortable dirty couch where I placed a towel to sit on for that entire wait. The housekeeping woman came by and said I need to call to get a new room to she can disinfect but no one EVER ANSWERED THE PHONE. So once again I walked down to the front desk to explain my situation again and got a new room once more. 3rd room, bed was clean but oh guess what, COCKROACHES on the bathroom floor and behind the TV. When I expressed my complaint to the front desk she said you have to speak to a manager about that. I asked is the manager in then?(checkout time: 6:45am) She replied no, they are here at 9:00am. So I said, but you already charged me how can I receive any kind of compensation if the manager isn’t here and my card is charged? And she just replied, yaaaa sorry. So I was charged for aN OVERPRICED DISGUSTING BUG FILLED ROOM, DO NOT STAY HERE!!!!