Four Points by Sheraton Hotel and Suites San Francisco Airport

Simply put, this property is in desperate need of renovation. The only nice part of the hotel was the bar. The staff was very friendly. But the overall state of the hotel was subpar to dirty considering we paid $300+ for the night. Yes it is San Francisco, but for $300/night, I expect the faucet in the bathroom to produce hot water (or even warm). I expect the fan to not make a grinding noise. I expect the wallpaper in the hallway to not be falling off. I would expect drinking glasses in the bathroom. Overall, the quality is poor at best. Fortunately the staff and bar were excellent. Once renovated, I would consider returning.

Did not eat at the hotel. Hotel is in much needed repair...paper falling off wall near elevator, hallway carpet could be cleaned. No hot water in the sink. Spacious. parking garage very messy with papers on ground and needed sweeping. Hot water for coffee and tea, but there was only one tea bag available. Room was clean and comfortable, very bright. Good soundproofing as it was right off the fwy.

Convenient location to where we needed to be. I would not stay there again as it is not an attractive place. Not at all what the website offers. Needed upgrades.

No hot water

The bed was comfrotable

No hot water

Sucky, rude place

It was super close to the airport

It was a fility room, crazy expensive for what a got; literally stayed in a motel 6 the day before and it was nicer (at the four point, they don’t even give you your own tiny shampoo bottle, it’s all attached and locked to the wall, like a ketchup dispenser) and twice in one day house keeping kept pounding on the door trying to get in, and waking me up early in the morning. I only stayed one day, but it was awful, and I’m never coming back again.

No air conditioning Long wait for shuttle (45 mins)