The Star Hotel

The hotel is very well located in the old town of Southampton and close to commercail malls, there are many restaurants ans shops around. The building is nice with an old and noisy lift. The room was REALLY small but quiet.

Breakfast very basic, not much more than toast, butter and some fruit, apart from juice and coffee. VERY, VERY small room. The girl that received me at check-in was not very friendly.

Good breakfast. Excellent location.

I paid way beyond the normal price as there was an exhibition on. The hotels in the area were full and I had to take what was available. I paid £150 for a room which was secure & clean but thats all. Badly in need of a complete overhaul. Drawers were dropping in bits, other furniture badly scratched/damaged, skirting boards damaged. The multi-storey car-park that my room windows faced was understandably noisy. I tried to obtain a VAT receipt after paying on arrival but the poor chap on the desk was too busy and I agreed to pick it up in the morning. The VAT receipt was not available in the morning and the 'system was down'. They agreed to send the receipt by email. I have subsequently been sent some one else's receipt showing 2 people stayed for a cheaper rate! 2 phone calls and 3 emails later and I still have no receipt.